Herman Miller is a furniture company that designs and manufactures office furniture, seating, and workspace solutions for commercial and residential environments. The company provides business services including workplace consulting, space planning, and furniture installation services to help organizations optimize their work environments. Herman Miller is known for producing ergonomic office chairs, desks, and modular furniture systems for corporate clients and individual consumers.
Herman Miller receives a generally positive reception from consumers, particularly for its high-quality office furniture and exceptional ergonomic designs. Reviewers frequently highlight the durability and aesthetic appeal of products like the Aeron and Embody chairs, noting significant improvements in employee comfort and satisfaction.
Many appreciate the professional service and project management during office expansions, with successful outcomes reported. However, some customers express concerns about the pricing, describing the products as overpriced compared to other ergonomic options. Additionally, issues with communication and delivery delays have been mentioned, indicating room for improvement in customer service.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | — | 1,000 |
12 reviews of Hermanmiller. Filter by what matters to you.
The furniture quality is undeniably excellent - our conference room setup looks professional and has held up beautifully over three years. However, when we had delivery issues, it took multiple calls to get proper support. The products are 5-star but service experience brings it down.
Product quality is undeniable - the chairs and desks are built to last. However, the ordering process was confusing and our delivery was delayed by three weeks without much communication. Once everything arrived, we were happy with the purchases but the experience getting there was frustrating.
The standing desks are well-engineered and the height adjustment is smooth and quiet. However, cable management could be better designed and the price point is quite high. Overall satisfied but expected more premium features at this price range.
Quick answers to the questions people ask most.
Herman Miller specializes in ergonomic office chairs, desks, workstations, and collaborative furniture solutions. They offer both modern and classic designs, including iconic pieces like the Aeron chair and standing desks for workplace wellness.
Yes, Herman Miller provides custom workplace solutions and space planning services for businesses of all sizes. Their design consultants work with clients to create tailored furniture configurations that meet specific needs and space requirements.
Herman Miller offers comprehensive warranties that vary by product, typically ranging from 5 to 12 years for office seating and furniture. The warranty covers manufacturing defects and normal wear under standard commercial use conditions.
You can contact Herman Miller through their website's contact form, call their customer service line, or reach out to a local authorized dealer. For large business orders, they also have dedicated account managers and design consultants available.
Yes, Herman Miller provides professional delivery and installation services for furniture orders. They coordinate with certified installers to ensure proper setup and can handle everything from single pieces to complete office installations.
Herman Miller's customer support is typically available Monday through Friday during standard business hours (8 AM to 6 PM EST). Specific hours may vary by region, and online support resources are available 24/7.
Yes, Herman Miller offers various financing and leasing options for business customers through partnerships with financing companies. These options can help businesses manage cash flow while investing in quality workplace furniture.
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Herman Miller has a return policy that varies depending on the purchase channel and product type. Custom orders typically cannot be returned, while standard products may be returnable within a specified timeframe if in original condition.
Yes, Herman Miller operates showrooms in major cities and works with authorized dealers worldwide. You can visit these locations to experience their furniture firsthand and work with design professionals on your space planning needs.
Herman Miller is committed to environmental sustainability through carbon-neutral operations, use of recycled materials, and Cradle to Cradle certified products. They also offer furniture take-back programs and focus on creating durable, long-lasting products to reduce waste.
Herman Miller is a furniture company that designs and manufactures office furniture, seating, and workspace solutions for commercial and residential environments. The company provides business services including workplace consulting, space planning, and furniture installation services to help organizations optimize their work environments. Herman Miller is known for producing ergonomic office chairs, desks, and modular furniture systems for corporate clients and individual consumers.
