High Dive Apparel is an independent clothing brand based in Hereford, specializing in graphic t-shirts and apparel inspired by tattoo ink and alternative music. The company offers a diverse range of products, including standout jackets, hoodies, and clothing accessories, catering to individuals who appreciate bold and unapologetic fashion. With a focus on quality craftsmanship, High Dive Apparel provides clothing options in various sizes, ensuring a fit for a broad customer base.
Targeting fans of rock and pop punk culture, High Dive Apparel appeals to those seeking unique and expressive wardrobe pieces. The brand emphasizes customer service by offering free worldwide shipping on orders over £100, making it accessible for international shoppers. With a commitment to delivering the latest fashion trends, High Dive Apparel continues to attract a loyal following among alternative fashion enthusiasts.
High Dive Apparel has a positive customer experience.
High Dive Apparel receives overwhelmingly positive feedback for its high-quality clothing and appealing designs. Reviewers consistently praise the excellent quality of the shirts, with many noting that they remain in great condition even after multiple washes.
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Customers appreciate the fast shipping and responsive customer service, often highlighting their positive experiences with order inquiries. However, a few complaints arise regarding delivery issues, with some consumers reporting that they never received their items or faced challenges with tracking their orders. Despite these occasional setbacks, the majority of feedback emphasizes satisfaction with the products and the overall shopping experience. Overall, High Dive Apparel is regarded as a reliable brand with a strong commitment to quality and customer service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
60
100%
● Low
4.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.7
12-month avg
4.7
All-time
4.7
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
5.0
4
Jul 25
4.7
33
Aug 25
4.7
23
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 56 positive reviews
Quality71%
40 mentions
Delivery23%
13 mentions
Customer service20%
11 mentions
Fast & efficient18%
10 mentions
“Been using this company since they started and right from the beginning they've been amazing any issues or questions...”
On “Quality” · Aug 29, 2025
Top complaintsof 3 negative reviews
Never received67%
2 mentions
“I never received it”
On “Never received” · Aug 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Been using this company since they started and right from the beginning they've been amazing any issues or questions immediately sorted for me and the products are top quality this is a company who st... See more
Yes, High Dive Apparel is a legitimate company with numerous verified customer reviews, boasting a 5/5 rating. Customers consistently praise the quality of their products and the efficiency of their service.
Is High Dive Apparel a scam?
No, High Dive Apparel is not a scam. The brand has received a multitude of verified reviews highlighting positive customer experiences, including fast shipping and excellent product quality.
What products does High Dive Apparel offer?
High Dive Apparel offers a range of high-quality clothing, including t-shirts, hoodies, and hats with unique and stylish designs. Customers have noted the excellent quality and cool designs in their reviews.
What payment methods does High Dive Apparel accept?
High Dive Apparel accepts various payment methods, including major credit cards and online payment systems, ensuring a smooth checkout process for customers.
All 5 questions →Show fewer questions
How does High Dive Apparel handle returns and refunds?
High Dive Apparel has a customer-friendly return policy. If you experience any issues with your order, the company is responsive and works to resolve concerns, as echoed in customer reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Been using this company since they started and right from the beginning they've been amazing any issues or questions immediately sorted for me and the products are top quality this is a company who still cares about what they send and it shows not only in their products but also the service they provide can not recommend more !
Great quality T-shirts and amazingly cool designs. Got me some awesome compliments on them, and that just raised my overall confidence and ultimately, well-being. So thank you! This was not only an amazing purchase but also a little therapy. I’m a 5’6”, 165lbs woman and bought M and they fit great. I like to wear my shirts a bit roomy so curves aren’t really showing but the cool factor is on point! Will def buy again on this site.
They offer additional discount on other items when you go to check out which was a great touch! Gorgeous and high quality t shirt ordered for my husband - will be ordering again for myself.
High dive apparel is my favourite brand ! The best quality and bespoke products which I love . My plan for next few months ? Replace all
My clothes and have only HDA T-shirts
Love You guys you doing such a great job
They shipped incredibly fast and were super helpful, even though I had made a mistake with the sizes in my order. The clothing is well made and really good quality. Highly recommended!
Have bought a two items from High Dive- oversized hoodie and crew jumper. Lovely fit and quality of fabric- xsmall crew jumpers are pretty fitting for a smaller lady and so love that they are unisex fitting. Thank you High Dive
I found High Dive via an IG post ... Took a chance and bought a t-shirt. WARNING! These shirts and hoodies are addictive - they feel good and look good, even after washing 100's of times.
Bought a few T-shirts from here now and they’ve all been really well made and printed perfectly! They’ve not shrunk, faded or cracked, so excellent quality as well as great designs! Will keep buying, thank you :)
I've ordered a tshirt 8 full business days ago. It's been 14 days. I received an email confirming that my order had been shipped. The tracking number simply doesn't work. they have a link in their email, of course that link is broken.
On the app Shop, where you're supposed to be able to track the shipment, it says that they're still "preparing my order."...lol 14 days after the order was placed...for 1 tshirt...
The info on the website says so many contradicting things regarding shipments. "2-5 days for order processingé", "3-9 business days for EU orders". Then their confirmation email says "4-10 business days"...
What a F****** mess!
Tried to reach to High Dive twice, via email and message on the SHOP app (they use shopify). not surprisingly, no answers.
Total lack of service, like nobody's there...
don't buy there.
update: after posting a negative comment on trustpilot, I immediately received an email with the relevant tracking code and the package was delivered. so no harm done, except that due to faulty online tools and a general lack of communication, this could have been avoided and would have made the experience much much better. in the end, no harm done but I would advise Jamie and High Dive Apparel to
1. be much more clear on processing, shipping and delivery times. It's really a mess and contradicting info on site and in confirmation emails are super confusing.
2. even though everything is made on demand, almost 14 days to receive my tshirt is not acceptable when I have to pay 10EUR for shipping. that's simply too long.
3. fix the tools, so that customers have a clear view on where things stand. that would avoid so much frustration.
One of my new Go To companies. Used High Dive a few times now and the product quality is excellent, the designs unique/interesting and the service spot on. Highly recommended. Thanks High Dive!
High Dive Apparel is an independent clothing brand based in Hereford, specializing in graphic t-shirts and apparel inspired by tattoo ink and alternative music. The company offers a diverse range of products, including standout jackets, hoodies, and clothing accessories, catering to individuals who appreciate bold and unapologetic fashion. With a focus on quality craftsmanship, High Dive Apparel provides clothing options in various sizes, ensuring a fit for a broad customer base.
Targeting fans of rock and pop punk culture, High Dive Apparel appeals to those seeking unique and expressive wardrobe pieces. The brand emphasizes customer service by offering free worldwide shipping on orders over £100, making it accessible for international shoppers. With a commitment to delivering the latest fashion trends, High Dive Apparel continues to attract a loyal following among alternative fashion enthusiasts.