Turned up on a saturday.did…
Turned up on a saturday.did professional service.if you need an ariel fitted.contact them

Home Digital Services (HDS) is a UK-based provider specializing in TV aerial and satellite services. The company caters to homeowners and businesses seeking reliable solutions for television reception issues. HDS offers a range of services including diagnostics, repairs, and the installation of TV aerials and satellite dishes. Their technicians are available for same-day service and provide clear upfront pricing to ensure transparency for customers. Targeting a diverse clientele, including pensioners who benefit from discounts, HDS emphasizes prompt and dependable service. The company operates 24/7, ensuring that customers can receive assistance whenever needed. With a focus on customer satisfaction and efficient problem resolution, HDS aims to improve the television viewing experience for all its clients.
Home Digital Services (HDS) receives high praise for its efficient service and knowledgeable engineers. Many customers highlight the professionalism and helpfulness of the technicians, such as Mark and Lee, who provide quick and effective solutions, often completing jobs in a timely manner.
Reviewers appreciate the excellent communication from the company, including timely updates and accurate arrival times. However, some customers express concerns about pricing, feeling that certain services, like cable extensions, are on the expensive side. Additionally, there are a few complaints regarding missed appointments and lack of communication in those instances. Overall, HDS is recognized for its quality service and skilled staff, making it a recommended choice for home digital needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 100 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.4 | 5 |
| Jul 25 | 4.6 | 95 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“I was visited by Mark, who was extremely helpful, and managed to provide an extension to the aerial point in my home”
“Phoned customer service, answered by a rude woman who put the phone down on me”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Home Digital Services (HDS) is #3 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 3.9).
100 reviews of Home Digital Services (HDS). Filter by what matters to you.
Over a year ago
Turned up on a saturday.did professional service.if you need an ariel fitted.contact them
Over a year ago
Paul who did the job of fitting my TV aerial came on time . Agreed on the price Paul got to work had the job done in no time at all . Tuned my TV channels in which I'm thankful for . Told me I had an... See more
Over a year ago
East to contact, excellent communications, professional and polite and good value for money. Strongly recommended - a first class customer service experience
Over a year ago
From the initial email and the installation, everything proceeded flawlessly. Holly in the office provides regular updates. A fantastic service
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Turned up on a saturday.did professional service.if you need an ariel fitted.contact them
Paul who did the job of fitting my TV aerial came on time . Agreed on the price Paul got to work had the job done in no time at all . Tuned my TV channels in which I'm thankful for . Told me I had an issue with my roof that needs attention . Was a really helpful guy can't thank him enough brilliant . Highly recommend this company excellent
East to contact, excellent communications, professional and polite and good value for money. Strongly recommended - a first class customer service experience
From the initial email and the installation, everything proceeded flawlessly. Holly in the office provides regular updates. A fantastic service
Great response. Came within 24 hours. Impressive attention to detail. Engineer friendly and explained everything he did. Jake an impressive worker.
Gary our installer was brilliant
perfect service
Excellent service and an absolute gentleman of an engineer.
Had a Free sat Dish and Aerial installed in a new house when I connected to the TV next day the signal on both is poor, pixa-lation and sound break up and channels that it cannot load. Called the phone number and the engineer (who told me to call the office). You don't get to talk to anyone, it just books you an appointment I paid a lot of money for this the quote was £650 I paid £500 which is way over what a local guy would have charged. they must have many complaints as the hide behind a robot phone service.
Very fast efficient service and good on price!
On the whole very good communication and prompt service.
Prompt and professional service.
Did a great job,the installer was lovely very polite and courteous would recommend to anyone who's looking for a new ariel at a good price,excellent.
I had a new aerial and 25m of cable installed to our bungalow. The engineer did a great job in hiding the cable long the roofline and behind a rainwater pipe were it enters the house first class job would highly recommend there work and service only slight criticism is the price was a bit on the heavy side but other than that a great job all round
Polite, efficient and clean working. Checked all working before leaving.
Quick response to enquiry helpful friendly staff and service
Paul was on time, fully explained everything, keep us updated during installing, made sure that we were happy with the tv channels.
Service engineer very pleasant and respectful of property
Home Digital Services (HDS) is a UK-based provider specializing in TV aerial and satellite services. The company caters to homeowners and businesses seeking reliable solutions for television reception issues. HDS offers a range of services including diagnostics, repairs, and the installation of TV aerials and satellite dishes. Their technicians are available for same-day service and provide clear upfront pricing to ensure transparency for customers. Targeting a diverse clientele, including pensioners who benefit from discounts, HDS emphasizes prompt and dependable service. The company operates 24/7, ensuring that customers can receive assistance whenever needed. With a focus on customer satisfaction and efficient problem resolution, HDS aims to improve the television viewing experience for all its clients.
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