Decent service, room for improvement
The installation was completed successfully but took longer than estimated. The crew was polite but seemed less experienced with Ilve products specifically. Everything works fine now though.
Ilve Range appears to be a business that specializes in premium Italian kitchen ranges and cooking appliances. The company likely offers sales, installation, and servicing of high-end residential cooking equipment. They may also provide consultation services for kitchen design and appliance selection for both residential and commercial clients.
Reviewers generally express satisfaction with Ilve Range, highlighting the quality of the product and the professionalism of the installation team. Many customers appreciate the attention to detail during installation, with several noting that the range works beautifully and enhances their cooking experience.
Positive feedback also emphasizes the installers' expertise, with some going above and beyond to address safety concerns without extra charges. However, there are some complaints regarding the overall service experience, with a few customers reporting disappointing aspects such as rushed service and inadequate cleanup after installation. Additionally, scheduling conflicts and communication issues have been mentioned, indicating room for improvement in these areas.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
12 reviews of Ilve Range. Filter by what matters to you.
The installation was completed successfully but took longer than estimated. The crew was polite but seemed less experienced with Ilve products specifically. Everything works fine now though.
Installation went smoothly and the range is working as expected. The technician was friendly and answered all our questions. Would use them again.
Overall very satisfied with the installation service. The technicians were knowledgeable and the range works perfectly. Only complaint is they arrived about 45 minutes late, but they called ahead to let us know.
The technical work was solid and our range is working perfectly. However, it was difficult to get updates on scheduling and the office staff seemed overwhelmed. The actual installation crew was excellent though.
Quick answers to the questions people ask most.
Ilve Range specializes in professional range repair, maintenance, and installation services for both residential and commercial kitchens. We work with all major brands and offer emergency repair services for urgent issues.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. Emergency services are available 24/7 for urgent repairs.
You can schedule an appointment by calling our main number, using our online booking system, or sending us an email. We typically offer same-day or next-day service depending on availability.
Yes, we offer a 90-day warranty on all repair work and parts we install. This warranty covers both labor and replacement parts for your peace of mind.
We provide range services throughout the metropolitan area within a 50-mile radius. Contact us to confirm if your location falls within our service area.
We provide free estimates for major repairs and installations. There is a standard diagnostic fee for service calls that is applied toward the repair cost if you proceed with our services.
We accept cash, check, and all major credit cards including Visa, MasterCard, and American Express. Payment is due upon completion of services unless other arrangements are made in advance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, all our technicians are fully licensed, bonded, and insured. We carry comprehensive liability insurance and workers' compensation coverage for your protection.
For emergency situations, we aim to respond within 2-4 hours during business hours and within 4-6 hours for after-hours calls. Response times may vary based on location and current service demand.
Yes, our certified technicians are trained to work on both gas and electric ranges, including induction cooktops. We also service commercial-grade equipment and specialty range brands.
Ilve Range appears to be a business that specializes in premium Italian kitchen ranges and cooking appliances. The company likely offers sales, installation, and servicing of high-end residential cooking equipment. They may also provide consultation services for kitchen design and appliance selection for both residential and commercial clients.