Internet Electrical is an online electrical wholesaler based in the UK, specializing in providing a wide range of discounted wholesale electrical supplies for both trade professionals and retail customers. The company offers thousands of products, including wiring cables, electrical installation accessories, and electric vehicle (EV) charging solutions, catering to the needs of electricians, contractors, and DIY enthusiasts. With a focus on affordability and accessibility, Internet Electrical aims to serve the growing demand for high-quality electrical supplies. Their comprehensive product catalog includes items such as flexible wiring cables, cable management systems, and various types of EV chargers. By facilitating online purchasing, Internet Electrical streamlines the procurement process for its customers, making it easier for them to find and acquire the necessary electrical components for their projects.
Internet Electrical receives overwhelmingly positive feedback from customers, highlighting their exceptional service and competitive pricing. Reviewers frequently commend the staff, particularly Anni, for their helpfulness and proactive communication when resolving issues.
Many customers appreciate the quick delivery times, with some reporting orders arriving within 24 hours, even to remote locations. However, a few reviews mention a lack of understanding in addressing certain product-related queries, indicating that some customers feel their concerns were not fully grasped. Despite this minor criticism, the overall sentiment remains highly favorable, with consumers consistently recommending Internet Electrical for their reliability and customer-centric approach. Overall, the company is viewed positively, with a strong emphasis on great service and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 62 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 7 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 62 most recent reviews.
“I just placed an order as I'd found the range of products and prices very good, there was an issue with one of the it...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 62 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Internet Electrical is #1 of 5 on overall rating in this group.
62 reviews of Internet Electrical. Filter by what matters to you.
I have been using internet electrical for about a year now as my main wholesaler. Good website, good prices, good products, good stock levels and on most items next day delivery. I dont think I have had a single parcel come with the wrong product or quantity of items, which cannot be said of my local wholesalers.
I was buying a Storage Heater, not only did Internet Electrical have the best price on the internet, but their 5-star reviews convinced me to go with them. I was not disappointed... Anni & the team go beyond customer service to provide Customer Care. Contacted from my initial order through to checking delivery, everything was explained & monitored for a quick, easy experience. First class, highly recommended, and I will definitely use them again.
What a lovely company to deal with. My order was followed up so quickly with a call from Anni to check on delivery arrangements and then she stayed in touch all the way through to ensure all was on track and after delivery that all had arrived safely. I am immensely impressed and very happy.
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Great service as always. Swift deliveries, competitive prices, and friendly customer service when i had to make a return.
Great customer service and I returned my faulty fan straight away, no hassle, I’ve used them on many occasions and very cheap prices
They went the extra mile to fulfil our order, when the item was out of stock they researched and found a suitable replacement without being asked, the replacement was agreed by us, ordered and dispatched promptly. Communication during the whole transaction was excellent. We will definitely consider purchasing other electrical items from them when relevant.
Great prices and fantastic service. The web site was easy to navigate and provided the necessary information for an informed decision to be made. After 1 year a fan I had purchased had become faulty. I contacted Internet Direct who confirmed the product was still under guarantee and replaced it immediately. A truly first class service.
Order one day here the next ideal for a busy business. Staff are excellent especially Annie and Sophie. Rarely return but even that poses no problems Highly recommend
I had made a mistake and ordered the wrong item. Their customer services could not have been more helpful in finding the best way to resolve the problem and helping me at each stage in doing so.
Superb service, contacted them as I needed lights the next day, they were really helpful and everything arrived the following day!
Extraordinarily company to deal with very helpful & efficient service. A big thank you to Anni in customer service, who personally took care of everything from start to finish. Outstanding customer service
I contacted Internet Electrical regarding some electric radiators that I needed the next day if possible. Although it was gone 15:30 when I contacted them, the nice lady (Anni) I spoke to was extremely helpful and when I told why I needed them the next day she said she would see what she could do for me. With that Anni spoke to the company's despatch manager, who said he would hold the Fed-Ex driver if I placed the order straight away, and then would despatch the rads. I did as requested and Anni phoned me back to say the rads had been sent out with Fed-Ex. Anni also suggested that if I was to pay £20 for before mid-day delivery she would contact Fed-Ex to change the delivery to "Before 12". I paid the extra (which I was more happy to do) and I received the rads at 11am. I cannot praise Anni and the despatch manager enough, and the service I received was exceptional. Well done Internet Electrical, if I was to need anything else electrical in the future I know where I would go to first.
I’ve used Internet Electrical a few times now and have never been disappointed The same make of materials as my local supplier but a lot cheaper which keeps my customers happy Delivery is always good with tracking numbers provided and an excellent customer support should there be any problems
I ordered a storage heater online and received the usual order acknowledgement via email but then had a follow up call to advise me of the shipping arrangements - which I really appreciated. I had a problem with the unit when it arrived and my call and issue was dealt with promptly, effectively and effectively. Again I was kept informed throughout- excellent service
Great Service and rapid delivery at competitive prices , i have used a good few times and had no issues , i would highly recommend, wish my local wholesalers were as good
Used this company a few times now and the service is second to none also the prices are excellent and a big variety of different brands would highly recommend to anyone
Great prices, very fast efficient service. When something was not going to arrive on time they contacted me to keep me informed. Great Service, I will definitely be using again.
Was a bit unsure ordering as their website looked a bit basic, but had fast delivery. Ordered 2pm, delivered next day at 10.45am and items as described and cheaper than elsewhere. Used their standard free delivery.
Internet Electrical is an online electrical wholesaler based in the UK, specializing in providing a wide range of discounted wholesale electrical supplies for both trade professionals and retail customers. The company offers thousands of products, including wiring cables, electrical installation accessories, and electric vehicle (EV) charging solutions, catering to the needs of electricians, contractors, and DIY enthusiasts. With a focus on affordability and accessibility, Internet Electrical aims to serve the growing demand for high-quality electrical supplies. Their comprehensive product catalog includes items such as flexible wiring cables, cable management systems, and various types of EV chargers. By facilitating online purchasing, Internet Electrical streamlines the procurement process for its customers, making it easier for them to find and acquire the necessary electrical components for their projects.
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