
CrowdTrust is a review platform dedicated to helping consumers make informed decisions by providing a space for authentic feedback about various products and services. The platform focuses on gathering and displaying user-generated reviews to enhance transparency in the marketplace, particularly within the home and garden sector. By allowing customers to share their experiences, CrowdTrust aims to foster trust between consumers and businesses. Targeting homeowners, renters, and anyone interested in home improvement, CrowdTrust serves as a valuable resource for individuals seeking insights into furniture, decor, and other related products. By connecting shoppers with real reviews, the company assists users in navigating their purchasing decisions, ultimately enhancing their shopping experience in the home and garden category.
Reviewers express a mix of satisfaction and frustration with the Furniture Store. Many customers praise the fast delivery of their sofas, highlighting that their orders often arrive within just a few days.
The quality of the couches, such as the Cloud and Morph models, receives positive feedback for comfort and aesthetics. However, significant complaints arise regarding customer service and order fulfillment. Several consumers report issues with shipping delays, lack of communication about order status, and poor responses from staff when problems occur. The experience seems to vary greatly, with some enjoying their purchases while others feel misled by the company's promises. Overall, the sentiment is mixed, reflecting both commendable products and concerning service issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.1 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review May 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 26 | 5.0 | 1 |
| Mar 26 | — | 0 |
| Apr 26 | — | 0 |
| May 26 | 3.0 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“Our sofa arrived just four or five days after we ordered - talk about fast delivery”
“I purchased a modular sofa from Intuition Decor based on the company’s advertised comfort claims, including descripti...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Delivery | Trend | Reviews |
|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 67 out of 100 | 3.0 out of 5 (fair) | — | 8 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Furniture Store is #5 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 3.0).
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
CrowdTrust is a review platform dedicated to helping consumers make informed decisions by providing a space for authentic feedback about various products and services. The platform focuses on gathering and displaying user-generated reviews to enhance transparency in the marketplace, particularly within the home and garden sector. By allowing customers to share their experiences, CrowdTrust aims to foster trust between consumers and businesses. Targeting homeowners, renters, and anyone interested in home improvement, CrowdTrust serves as a valuable resource for individuals seeking insights into furniture, decor, and other related products. By connecting shoppers with real reviews, the company assists users in navigating their purchasing decisions, ultimately enhancing their shopping experience in the home and garden category.
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