Invigorated Water specializes in providing a range of alkaline water products, including alkaline water filters and alkaline water bottles. The company's offerings are designed to enhance water quality by producing natural, purified, and ionized alkaline water. With a focus on health and hydration, Invigorated Water aims to support consumers looking for effective solutions to improve their daily water intake.
Targeting health-conscious individuals and families, Invigorated Water emphasizes the benefits of alkaline water, such as better hydration, energy enhancement, and improved digestion. The company prioritizes eco-friendly practices, offering BPA-free products and promoting low-waste designs. Customers can explore various hydration solutions that cater to their specific needs, ensuring a clean and refreshing drinking experience. For those interested in optimizing their hydration routine, Invigorated Water provides trusted and scientifically-backed products through their online platform.
Reviewers express significant dissatisfaction with Invigorated Water, highlighting issues with product quality and customer support. Many customers report receiving rusty stainless steel pitchers and used bottles, indicating a lack of quality control.
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Complaints about the inability to obtain replacement filters for the PH REVIVE Alkaline Water Bottle further exacerbate frustrations. While some consumers commend the company's customer service, describing it as fantastic and prompt, these positive experiences are overshadowed by the prevalent negative feedback regarding product reliability and support. The overall sentiment reflects a troubling trend of dissatisfaction, with 71% of reviews rating the company poorly.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.1
7
100%
● Not enough data
2.1 / 5 overall
=
7 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
2.1
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
1
Oct 24
1.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
Top complaintsof 5 negative reviews
Refund40%
2 mentions
Customer service40%
2 mentions
“The quality is shit
Of course they didn't refund it”
On “Refund” · Mar 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
Overall rating and review count for this company and similar companies
Rusty stainless steel pitcher bought end of 2020, end of 2024 its all ready rusted.
The quality is shit
Of course they didn't refund it. Despite calling it durable and lifelong steel, 4 years later a... See more
I purchased a PH REVIVE Alkaline Water Bottle however it is totally useless and a waste of money as you cannot get replacement filters for them. I have tried for 2 months from different sites and they... See more
Don't get it at all!
No support and arrogant.
I just wanted a new lid because the old one was very yellowed.
Answer "The one year guarantee is over, buy a new one"!!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rusty stainless steel pitcher bought end of 2020, end of 2024 its all ready rusted.
The quality is shit
Of course they didn't refund it. Despite calling it durable and lifelong steel, 4 years later and minimal use it's already worthless.
Nonsense company!
I purchased a PH REVIVE Alkaline Water Bottle however it is totally useless and a waste of money as you cannot get replacement filters for them. I have tried for 2 months from different sites and they are constantly shown as sold out.
Don't get it at all!
No support and arrogant.
I just wanted a new lid because the old one was very yellowed.
Answer "The one year guarantee is over, buy a new one"!!!
A truly wonderful experience with first-class customer service via Tracy. Very nervous about trying this new type of shower head that will stop limescale building up via this new method using different materials in the handle. Tracy was available via e-mail and on the phone; the latter is unheard of, as you usually write in and never hear, never mind a phone call. The product is excellent, and I honestly cannot recommend this product enough. My skin feels something else.WELL DONE
Just received a used bottle. Outer box was even evidently used, while inside the bottle was wrapped haphazzardly in bubble wrap and sent with an opened filter package that was thrown back in the box. Terribly disappointing as I went directly to what I thought was the website. Very perplexing, I'm hoping I can get my money back.
Amazon seems to be controlling customer reviews so guess i will have to write it here and notify the company.
The outer box looked damaged and opened when i received it seal was broken on primary packaging and looks like previous customer attempted to be put it back on. Returned it back to Amazon but no one seems to be checking before dispatching or when returned from customer. Overall i was not happy as it seems used products are now being sold for the same price.
Invigorated Water specializes in providing a range of alkaline water products, including alkaline water filters and alkaline water bottles. The company's offerings are designed to enhance water quality by producing natural, purified, and ionized alkaline water. With a focus on health and hydration, Invigorated Water aims to support consumers looking for effective solutions to improve their daily water intake.
Targeting health-conscious individuals and families, Invigorated Water emphasizes the benefits of alkaline water, such as better hydration, energy enhancement, and improved digestion. The company prioritizes eco-friendly practices, offering BPA-free products and promoting low-waste designs. Customers can explore various hydration solutions that cater to their specific needs, ensuring a clean and refreshing drinking experience. For those interested in optimizing their hydration routine, Invigorated Water provides trusted and scientifically-backed products through their online platform.