Excellent customer service
Excellent customer service! Easy to deal with and carries out what they promise.

i transport and logistics ltd is a company specializing in providing comprehensive transport and logistics solutions. Operating through their platform, itandl.co.uk, the company offers services that cater to diverse shipping and freight needs, including logistics management, supply chain solutions, and transportation services. Their focus is on streamlining the movement of goods for businesses across various sectors, ensuring efficiency and reliability in delivery. The target market for i transport and logistics ltd includes manufacturers, retailers, and distributors seeking to enhance their logistics operations. By leveraging their expertise in transport management, the company aims to support clients in optimizing their supply chains and improving overall operational performance. With a commitment to facilitating seamless logistics processes, i transport and logistics ltd positions itself as a valuable partner in the transportation industry.
Reviewers generally praise i Transport and Logistics Ltd for their excellent customer service and reliability. Many customers highlight the company's ability to deliver on promises, with comments about the helpful and polite drivers who efficiently complete their jobs.
The consistent communication and collaborative approach are also frequently mentioned as strong points. However, there is a notable critical review expressing disappointment with the services, citing flimsy excuses and a lack of support when chasing cargo. Despite this isolated negative feedback, the overwhelming sentiment remains positive, with most consumers expressing satisfaction and a willingness to continue using the company. Overall, i Transport and Logistics Ltd is viewed favorably, though attention to service consistency may be needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.5 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2024.
| Month | Average | Reviews |
|---|---|---|
| Oct 23 | 5.0 | 1 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | 1.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“Excellent customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 67 out of 100 | 4.5 out of 5 (good) | — | 8 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: i transport and logistics ltd is #1 of 5 on overall rating in this group.
8 reviews of i transport and logistics ltd. Filter by what matters to you.
Over a year ago
Excellent customer service! Easy to deal with and carries out what they promise.
Over a year ago
I have used this company number of times now and every time they’ve offered an absolutely fantastic service from start to finish I will definitely continue to use them and would be more than happy to... See more
Over a year ago
Very disappointed at their services with flimsy excuses. Paid for services and was still left to chase cargo like a baby. Bad service in all.
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Excellent customer service! Easy to deal with and carries out what they promise.
I have used this company number of times now and every time they’ve offered an absolutely fantastic service from start to finish I will definitely continue to use them and would be more than happy to recommend them to anybody needing a great service
Very disappointed at their services with flimsy excuses. Paid for services and was still left to chase cargo like a baby. Bad service in all.
We have worked with Ibish and his team at I Transport for many years now. The drivers are always helpful and polite when they arrive at our depot, and very quick to get their jobs completed, nothing is ever too much trouble. A great company, and i would highly recommend them to anyone who is looking for a reliable haulage company.
First Coffee Ltd has been using itandl for over 2 years and we’ve been very happy with their service. They are very organised, friendly, happy to help and very reasonable with their prices. Highly recommended.
Very reliable logistics provider with excellent communication & consistency in the service provided. They will always look to work collaboratively in achieving the best solutions possible!
We used I Transport & Logistics to transport heavy kitchen. Great Service and very capable company with small vans to large HGV's. Thanks for the help
i transport and logistics ltd is a company specializing in providing comprehensive transport and logistics solutions. Operating through their platform, itandl.co.uk, the company offers services that cater to diverse shipping and freight needs, including logistics management, supply chain solutions, and transportation services. Their focus is on streamlining the movement of goods for businesses across various sectors, ensuring efficiency and reliability in delivery. The target market for i transport and logistics ltd includes manufacturers, retailers, and distributors seeking to enhance their logistics operations. By leveraging their expertise in transport management, the company aims to support clients in optimizing their supply chains and improving overall operational performance. With a commitment to facilitating seamless logistics processes, i transport and logistics ltd positions itself as a valuable partner in the transportation industry.
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