IT Services encompasses technology support and solutions for businesses and organizations. These companies typically provide services such as computer network setup and maintenance, software installation and troubleshooting, cybersecurity solutions, data backup and recovery, and technical support. IT service providers may also offer consulting on technology infrastructure, cloud computing solutions, and system integration to help organizations optimize their technological operations.
IT Services receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the friendly and competent staff. Customers highlight the rapid turnaround times for repairs, often noting that issues are resolved within days, which contributes to a highly satisfactory experience.
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The communication throughout the service process is frequently described as clear and helpful, enhancing the overall customer experience. However, a small number of reviews express frustration regarding difficulties in finding specific services or information, indicating that some customers may encounter challenges in navigating the offerings. Despite these minor complaints, the majority of feedback reflects a strong appreciation for the quality of service provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
60
100%
+0.7
● Low
4.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0▲ 0.7
12-month avg
4.7
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
5.0
1
Dec 24
5.0
2
Jan 25
5.0
6
Feb 25
4.5
6
Mar 25
5.0
9
Apr 25
4.2
10
May 25
3.4
5
Jun 25
5.0
5
Jul 25
5.0
11
Aug 25
5.0
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 55 positive reviews
Customer service62%
34 mentions
Fast & efficient4%
2 mentions
Professionalism4%
2 mentions
“God og hurtig service”
On “Customer service” · Aug 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
Overall rating and review count for this company and similar companies
Meget kompetente, dygtige og imødekommende medarbejdere. Godt informations niveau og forventningsafstemning af ventetid mm. Absolut anbefalelsesværdigt.
We provide comprehensive IT services including network setup and maintenance, cybersecurity solutions, cloud services, data backup and recovery, software installation, hardware support, and IT consulting. Our services cover both on-site and remote support for businesses of all sizes.
What are your business hours and availability?
Our standard business hours are Monday through Friday, 8:00 AM to 6:00 PM. We also offer 24/7 emergency support for critical issues and have weekend availability for scheduled maintenance or urgent repairs.
How quickly can you respond to IT emergencies?
For critical emergencies, we aim to respond within 1-2 hours during business hours and within 4 hours for after-hours emergencies. Response times may vary based on your service level agreement and the nature of the issue.
Do you provide services for small businesses or only large corporations?
We serve businesses of all sizes, from small startups to large enterprises. Our services are scalable and can be customized to meet the specific needs and budget of your organization.
All 9 questions →Show fewer questions
How much do your IT services cost?
Our pricing varies based on the specific services needed, company size, and service level requirements. We offer both hourly rates for one-time projects and monthly managed service packages that provide ongoing support at a predictable cost.
Do you offer remote support or only on-site visits?
We provide both remote and on-site support services. Many issues can be resolved remotely, which is often faster and more cost-effective, but we'll come on-site when hands-on work is required.
What is your data security and confidentiality policy?
We maintain strict confidentiality agreements and follow industry-standard security protocols to protect your data. All our technicians are background-checked and trained in data privacy best practices, and we can sign additional NDAs as needed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Meget kompetente, dygtige og imødekommende medarbejdere. Godt informations niveau og forventningsafstemning af ventetid mm. Absolut anbefalelsesværdigt.
Super god service, og en god oplevelse.
Både ved mødet i servicecenteret, og snakken i telefonen var helt i top. Professionel og hurtig vurdering af problemet, samt smilende og hjælpsomt personale.
De bedste anbefalinger herfra.
Total i orden service!
Indleverede ødelagt tlf. mandag og var lidt presset på tid pga. ferie.
Afhentede ny tlf. dagen efter!
Meget nem og serviceminded kommunikation. Kæmpe anbefaling herfra!
Jeg indleverede min iPhone til gendannelse da den var gået helt i baglås. Den flinke medarbejder informerede mig om at det var en kendt fejl jeg kom ind med og fik lynhurtigt fixet problemet.
Da jeg fik telefonen tilbage ville han ikke høre tale om at jeg skulle betale for hans service selvom jeg flere gange spurgte om han var sikker
IT Services i Kolding leverede en professionel udskiftning af mit MacBook-batteri på få dage. Personalet var kompetent og imødekommende, og processen forløb uden problemer. Prisen var fair, og jeg er tilfreds med resultatet. Kan anbefales.
Do you provide ongoing maintenance or just fix problems when they occur?
We offer both reactive support for immediate issues and proactive managed services that include regular maintenance, monitoring, and updates. Proactive maintenance helps prevent problems before they occur and keeps your systems running smoothly.
How do I contact you for support?
You can reach us by phone, email, or through our online support portal. For emergencies, we provide a dedicated hotline number that's monitored 24/7 for our managed service clients.
About IT Services
IT Services encompasses technology support and solutions for businesses and organizations. These companies typically provide services such as computer network setup and maintenance, software installation and troubleshooting, cybersecurity solutions, data backup and recovery, and technical support. IT service providers may also offer consulting on technology infrastructure, cloud computing solutions, and system integration to help organizations optimize their technological operations.