IT Services encompasses technology support and solutions for businesses and organizations. These companies typically provide services such as computer network setup and maintenance, software installation and troubleshooting, cybersecurity solutions, data backup and recovery, and technical support. IT service providers may also offer consulting on technology infrastructure, cloud computing solutions, and system integration to help organizations optimize their technological operations.
IT Services receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the friendly and competent staff. Customers highlight the rapid turnaround times for repairs, often noting that issues are resolved within days, which contributes to a highly satisfactory experience.
The communication throughout the service process is frequently described as clear and helpful, enhancing the overall customer experience. However, a small number of reviews express frustration regarding difficulties in finding specific services or information, indicating that some customers may encounter challenges in navigating the offerings. Despite these minor complaints, the majority of feedback reflects a strong appreciation for the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | +0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 6 |
| Feb 25 | 4.5 | 6 |
| Mar 25 | 5.0 | 9 |
| Apr 25 | 4.2 | 10 |
| May 25 | 3.4 | 5 |
| Jun 25 | 5.0 | 5 |
| Jul 25 | 5.0 | 11 |
| Aug 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“God og hurtig service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −3% | 60 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 |
Bottom line: IT Services is #3 of 5 on overall rating in this group.
60 reviews of IT Services. Filter by what matters to you.
Blev mødt af det venligste personale og meget hjælpsomme, med min ødelagte telefon som var en forsikringsskade som de ikke kunne rede, men de bestilte en ny og dagen efter var den til afhentning og alt blev overført til den nye telefon, virkelig god service 🤗
Telefon sendt til rep. gennem forsikring. -Medarbejderne kunne ikke finde ud af sende en pakkelabel(4 forsøg) -Da tlf. endelig kom retur var bagcoveret sat forkert på. -2. gang de havde den på værksted for at sætte cover ordentlig på, kom den igen tilbage med coveret sat forkert på. Fiksede det hos en anden part på 15 min. -Medarbejder ville sende tlf. til pakkeboks. Den blev sendt til dør. Den endte med at ligge foran døren hele weekenden. Alt i alt: Elendig kundeservice Elendige teknikere Elendig oplevelse
The service was excellent – my computer was completely fixed within just three days. I’m really grateful for the fast and professional help. They did an amazing job!
Quick answers to the questions people ask most.
We provide comprehensive IT services including network setup and maintenance, cybersecurity solutions, cloud services, data backup and recovery, software installation, hardware support, and IT consulting. Our services cover both on-site and remote support for businesses of all sizes.
Our standard business hours are Monday through Friday, 8:00 AM to 6:00 PM. We also offer 24/7 emergency support for critical issues and have weekend availability for scheduled maintenance or urgent repairs.
For critical emergencies, we aim to respond within 1-2 hours during business hours and within 4 hours for after-hours emergencies. Response times may vary based on your service level agreement and the nature of the issue.
We serve businesses of all sizes, from small startups to large enterprises. Our services are scalable and can be customized to meet the specific needs and budget of your organization.
Our pricing varies based on the specific services needed, company size, and service level requirements. We offer both hourly rates for one-time projects and monthly managed service packages that provide ongoing support at a predictable cost.
We provide both remote and on-site support services. Many issues can be resolved remotely, which is often faster and more cost-effective, but we'll come on-site when hands-on work is required.
We maintain strict confidentiality agreements and follow industry-standard security protocols to protect your data. All our technicians are background-checked and trained in data privacy best practices, and we can sign additional NDAs as needed.
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Superhurtig ekspedition og rigtig god kundeservice.
Meget professionelle, nemt at min mobil aflevere til reperation. Selvom den ikke kunne fikses så fik jeg en ny af min forsikring som de samarbejder med, og den kunne jeg bare hente dernede. God oplevelse.
Dårlig service. Inden man får sagt hvad iPad’en fejler gir han en pris på ca 3000kr. Han får slet ikke kigget på fejlen og man skal presse medarbejderen om han måske ikke skulle se hvad problemet var med den inden man slyngede en pris ud. 0 stjerner herfra. Ren pengemaskine.
God hurtig service og meget venligt personale. Kan klart anbefales.
god kundeservice , som hurtigt løste opgaven
Deres kundeservice kan ikke finde ud af det af at sende mails med de info jeg skal bruge. På trods af 3 forespørgsler.
Fantastisk service. Tak for det <3
God service! :-)
It services har I ugevis haft min SAGE ESPRESSO MASKINE uden at fixe den. Vi taler om to indleveringer, bliver ved med at insistere, og insinuere at jeg har gjort noget forkert. Det har jeg ikke. Maskinen vil ikke brygge espresso. IT services taler om at der ikke er en fejl på maskinen, og bliver ved med at nægte at tage ansvar. At LB forsikring bruger dem, det er mig absurd. Brug IT services hvis du gerne vil føle dig taget ved næsen.
Fantastisk service. Kom med 2 par AirPods som var i stykker og allerede dagen efter kunne jeg hente 2 nye par. Kæmpe anbefaling herfra.
Super god service og behageligt personale. Kan kun anbefales
Super service
Venlige, hurtige og ordentlige
Venlige personel, hurtige behandling.
Tak for fantastisk kundeservice, lyttende og var ikke oversalgende.
Fik skiftet batteri i iPhone tirsdag og betaler 1.000,- Efterfølgende kan telefonen ikke finde Bluetooth forbindelser. Disse kan findes fra andre enheder. Jeg ringer til IT Services og får af vide at de ikke kan gøre det store, men at jeg kan ringe til Apple service. De kan hjælpe med at lave en fejlfinding og finde evt problemer. Jeg kontakter Apple service og får af vide at der efter batteriskift er fundet et hardware problem og at denne bør skiftes. Jeg ringer tilbage til IT Service og forhører mig om hvad jeg skal gøre. De svarer at de kan udskifte hardware for en pris på 3.600,-. Altså udover de 1.000,- jeg i forvejen har betalt for batteriskift. Enden af det hele blev at IT Services ikke mener der er sket en fejl fra deres side og derfor vælger jeg ikke at gå videre med sagen. I stedet købte jeg ny telefon, men HVIS jeg havde valgt yderligere reparation havde det kostet mig 4.600,-. Den nye telefon har kostet mig 6.300,- og mit mobilselskab gav 1.400,- i bytte pris, så min reelle pris for den nye telefon har været 4.900,-. Altså næsten samme pris som min reparation af hardware havde kostet mig. Jeg synes ikke prisen stemmer overens med servicen og jeg kommer ikke til at gøre det samme igen! OPDATERING Jeg gav 1 stjerne ved første anmeldelse. Dog er dette rettet til fuld række, efter nedenstående oplevelse: Efter jeg anmeldte IT Services her på Trustpilot blev jeg ringet op af IT Services og de kunne se at fejlen var på deres side. Teknikkeren har ikke opdateret at testen har meldt en fejl. Medarbejderen som ringede mig op, kunne fuldt ud forstå at jeg ikke var tilfreds med oplevelsen. Hun tilbød med det samme at jeg får pengene retur og derfor opdaterer jeg denne anmeldelse. En dårlig oplevelse er vendt og blevet god efter acceptabel kundeservice og jeg er stor tilhænger af at man kontakter virksomheden, hvis man oplever noget lignende min situation. Jeg er i hvert fald positiv efter opkaldet.
We offer both reactive support for immediate issues and proactive managed services that include regular maintenance, monitoring, and updates. Proactive maintenance helps prevent problems before they occur and keeps your systems running smoothly.
You can reach us by phone, email, or through our online support portal. For emergencies, we provide a dedicated hotline number that's monitored 24/7 for our managed service clients.
IT Services encompasses technology support and solutions for businesses and organizations. These companies typically provide services such as computer network setup and maintenance, software installation and troubleshooting, cybersecurity solutions, data backup and recovery, and technical support. IT service providers may also offer consulting on technology infrastructure, cloud computing solutions, and system integration to help organizations optimize their technological operations.
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