Fast eine Woche Lieferzeit
Fast eine Woche Lieferzeit

JD Sports Deutschland is a prominent retailer specializing in sports fashion and footwear, catering to a diverse range of customers. The company offers a wide variety of branded athletic apparel, sneakers, and accessories from leading brands in the sports industry. With a focus on delivering the latest trends in sportswear, JD Sports Deutschland serves both casual consumers and dedicated athletes looking for performance-oriented products. The company's online platform, jdsports.de, provides an accessible shopping experience, allowing customers to browse and purchase their favorite items from the comfort of their homes. JD Sports Deutschland targets a broad demographic, including young adults and fitness enthusiasts, by offering a curated selection of high-quality products that combine style and functionality. Through its commitment to customer satisfaction and a comprehensive product range, JD Sports Deutschland aims to meet the diverse needs of sports and fashion consumers alike.
JD Sports Deutschland receives a mixed reception from consumers, with a notable portion praising the fast delivery and product quality. Many reviewers highlight the excellent prices and efficient online shopping experience, stating that items arrive quickly and in good condition.
However, significant complaints arise regarding customer service and return processes. Numerous customers report issues with refunds, claiming they received only partial reimbursements or faced long delays in processing returns. Some also express frustration with unresponsive support and lost orders. While many appreciate the overall shopping experience, the negative feedback on customer service and refund issues casts a shadow over the positive aspects. Overall, the sentiment leans towards the positive, but the critical themes indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.1 | 547 |
| Jan 25 | 4.2 | 256 |
| Feb 25 | 2.0 | 15 |
| Mar 25 | 2.1 | 15 |
| Apr 25 | 1.1 | 10 |
| May 25 | 3.6 | 30 |
| Jun 25 | 3.4 | 54 |
| Jul 25 | 3.5 | 73 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Geld zurück”
“Meine Bestellung kam nie an”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 50 out of 100 | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | 3.2 out of 5 (fair) | −24% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: JD Sports Deutschland is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.7).
500 reviews of JD Sports Deutschland. Filter by what matters to you.
Fast eine Woche Lieferzeit
Leider ist der Kundendienst nicht in der Lage zu antworten bzw. reagieren nicht auf die eigene Antwort außer mit einer Mail, welche auf die Homepage verweist obwohl in der Mail steht, bitte hier antworten... Schade, aber somit ist nach dem fünften Kauf auf der Seite Schluss.
Ich habe die E-Mail zur Lieferung erhalten, aber dann musste ich noch zwei Tage auf das Paket warten. Nicht nur das – die Schuhe wirken auch qualitativ nicht hochwertig. Als ich sie zum ersten Mal gesehen habe, war das Innenfutter bereits herausgerissen.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Hermes als Versandpartner und Retouren, die man selbst bezahlen muss (3,99€/Paket). Das kann die Konkurrenz deutlich besser.
Lieferung hat unfassbar lange gedauert und wurde nur ein paar Stunden vorher angekündigt, sodass ich natürlich nicht zuhause war als die Lieferung eintraf.
Preis/Leistung ok, aber die Lieferzeiten für mich nicht akzeptabel und zeitgemäß
Es ist generell ein ganz schlechter Service. Die Kunden werden erst bedient, wenn man selber auf die Mitarbeiter zuläuft. Ich bin es in England bei jd anders gewohnt. Und dann finde ich es nicht gut, dass man die Sachen, die bestellt werden schon vorher zahlen muss. Da würde ich es besser finden, wenn man erst zahlt, wenn die Sachen vor Ort sind und vorallem nach dem anprobieren!
The shipment is so poor
JD Sports Deutschland is a prominent retailer specializing in sports fashion and footwear, catering to a diverse range of customers. The company offers a wide variety of branded athletic apparel, sneakers, and accessories from leading brands in the sports industry. With a focus on delivering the latest trends in sportswear, JD Sports Deutschland serves both casual consumers and dedicated athletes looking for performance-oriented products. The company's online platform, jdsports.de, provides an accessible shopping experience, allowing customers to browse and purchase their favorite items from the comfort of their homes. JD Sports Deutschland targets a broad demographic, including young adults and fitness enthusiasts, by offering a curated selection of high-quality products that combine style and functionality. Through its commitment to customer satisfaction and a comprehensive product range, JD Sports Deutschland aims to meet the diverse needs of sports and fashion consumers alike.
This profile hasn't been claimed by the business owner.