Superb service
Superb service, from design to final execution.

JPS Renewable Energy is a Kent-based company specializing in the installation of solar panels, electric vehicle (EV) charging points, and energy storage solutions, including Tesla Powerwall and Enphase systems. The company caters to both residential and commercial customers, providing bespoke solar energy solutions tailored to individual needs. With a focus on quality and customer satisfaction, JPS Renewable Energy offers a range of installation packages designed to meet varying energy requirements and budgets. Their expertise in renewable energy systems positions them as a reliable choice for those seeking to enhance energy efficiency and sustainability through solar technology and battery storage solutions.
JPS Renewable Energy receives overwhelmingly positive feedback for its installation and service quality, with many reviewers praising the smooth and professional experience from start to finish. Customers highlight the team's responsiveness and the tailored approach to solar solutions, noting that the installation process is well-planned and executed with high workmanship standards.
The GivEnergy Battery installation alongside existing solar systems is particularly appreciated, showcasing the company's ability to enhance energy solutions effectively. However, there are some concerns regarding initial delays and communication issues, with one reviewer mentioning an unreliable start and a canceled appointment that led to frustration. Despite this, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the service and results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 100 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 7 |
| Aug 24 | 4.9 | 16 |
| Sep 24 | 5.0 | 6 |
| Oct 24 | 5.0 | 19 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 4.3 | 6 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 4.9 | 7 |
| May 25 | 4.0 | 2 |
| Jun 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Superb service, from design to final execution”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.1 out of 5 (good) | −6% | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.5 out of 5 (good) | +7% | 650 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 19 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 17 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 2.7 out of 5 (poor) | — | 1,000 |
Bottom line: JPS Renewable Energy is #1 of 5 on overall rating in this group.
100 reviews of JPS Renewable Energy. Filter by what matters to you.
Over a year ago
What a great experience from start to finish. We initially looked at having our aging Hanergy 10 year old panels replaced last year, and finally made the decision in February to invest in 15 panels, a... See more
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Superb service, from design to final execution.
GivEnergy Battery added to existing solar system. I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote. The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation. The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had. From my experience I would definitely recommend JPS.
Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought. This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else. Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.
What a great experience from start to finish. We initially looked at having our aging Hanergy 10 year old panels replaced last year, and finally made the decision in February to invest in 15 panels, a Powerwall 3 and a Zappi car charger. There was nothing wrong with old the panels, in fact they were still producing as well as the first day they went in. Technology moves on though, and the same roof space will hold 3.5kw instead of the old 2kw. Our designer, Ross, came out to run through the numbers with us, and showed how we could use both the SE and NW pitches to generate. Dan completed the survey a couple of weeks later. the office team of Ben, Naomi and Kate kept us up to date with when the scaffolding and installation would be happening. It was a 2 day installation, with Harry, Luke, Steve and Ashton arriving on time, being professional from start to finish, leaving the place nice and tidy. Harry explained the Tesla, Enphase and Myenergi apps to my eldest in great detail. It's been nearly a month since install, and everything is running perfectly.
Made a complicated process super easy. All the team were very professional. No hesitation in recommending.
The whole process was well planned, excellently supported by the office team. The quality of workmanship was very high, and explanations of how it operated were very helpful. A great team delivering an excellent job!
Excellent service, professional, swift, and seamless. Many thanks
Good communication. Tidy trouble free work.
With all the products that i have had from JPS, Solar, Zappi charger and 2 x Tesla wall batteries they have been nothing other than 100% in their advice and instalments. No question is to silly and they have always sorted out my problems.
A personal approach from a local company. JPS took time to understand our home and energy usage and provided options on solar panels that were tailored to our specific needs. Everything around the planning and installation has been timely and efficient..
The whole experience was excellent. The team helped redesign the solar installation to get more panels on. enables me to have the scaffolding early to allow roof repairs ahead of installing solar and then did an excellent job on site. Great customer service throughout. Can't recommend highly enough
JPS installed our solar panels to a high standard and their team from sales customer service and installation were easy to deal with. The system installed is performing as described and meeting our expectations
Good communication before fitting, excellent service when on site and useful support post installation.
The service we've had from start to finish has been excellent. Miles and Dan to begin with. Then the scaffolders (sorry - can't remember all their names). Then Steve and Dave on the roof and Stuart and Kaydon in the house. Really great team. Very polite, considerate and helpful, really neat work, and all cleaned up and cleared away before they left. Thank you, team!.
JPS were with us all the way from original quote to commissioning - Solar Panels and Powerwall 3. They worked through all the complexity and went the extra mile to make sure it worked for us
From start to finish, the team at JPS have been very helpful and informative. Russell was very helpful in identifying the right system for us and the installation went smoothly..
Another great experience with JPS ... from start to finish great service, clear pricing and delivery / installation on agreed date. Professional & reliable with no fuss. This is my third project with JPS.
Great company. Professional supplier and great people.
After sales service is poor or non existent. I purchased my house in November 2024 and the installation of solar panels was a prerequisite of the purchase and was arranged by the previous owner. I was told that when I took possession of the property JPS, who installed the panels, would help me get set up with the app and connect to the Enphase unit so that I could monitor performance etc. I contacted JPS shortly after moving in and was advised that one of their team (Miles) would contact me to help. I did not hear back and chased after 7 days and was advised that Miles would be in contact. I chased again after 4 more days and insisted on speaking to someone else. This time I made some progress and was helped to get set up with the app, but encountered further problems in connecting the wifi to the Enphase unit. Despite emailing them again, both before and after Christmas, they finally suggested I contact Enphase direct or alternatively they could arrange a site visit for which there would be a fee. I have now managed to connect to the Enphase unit myself. A shame that it worked out this way as I was interested in talking to them about additional solar cell and battery installation.
This is our second Powerwall installed by JPS, on both occasions we experienced excellent customer service from start to finish. We have found them to be professional, efficient, polite and well presented. We would happily recommend them to anybody.
JPS Renewable Energy is a Kent-based company specializing in the installation of solar panels, electric vehicle (EV) charging points, and energy storage solutions, including Tesla Powerwall and Enphase systems. The company caters to both residential and commercial customers, providing bespoke solar energy solutions tailored to individual needs. With a focus on quality and customer satisfaction, JPS Renewable Energy offers a range of installation packages designed to meet varying energy requirements and budgets. Their expertise in renewable energy systems positions them as a reliable choice for those seeking to enhance energy efficiency and sustainability through solar technology and battery storage solutions.
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