Just Ride It is a Melbourne-based company specializing in custom fixed gear and single speed bicycles. Established in 2012, the company designs and manufactures high-quality bikes tailored to individual specifications, catering to both street and track riding enthusiasts. With over 25 years of professional riding experience, Just Ride It focuses on delivering durable and performance-driven products. The company's product range includes complete bikes, frames, forks, and an assortment of accessories such as wheels, pedals, and clothing. Just Ride It serves a diverse customer base, from casual riders to competitive cyclists, who seek reliable and stylish biking solutions in Australia. By emphasizing quality craftsmanship and personalized service, Just Ride It has positioned itself as a trusted name in the fixed gear cycling community.
Just Ride It consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the excellent service, noting the friendly and knowledgeable staff who provide quick and professional assistance.
Many customers express satisfaction with the quality of the bikes, describing them as the best they've ever owned and appreciating features like free lifetime servicing. However, there are a couple of mentions regarding communication issues, with one customer experiencing delays in receiving updates about their order. Despite this minor concern, the overall sentiment remains overwhelmingly positive, with consumers eager to recommend Just Ride It for its exceptional service and quality products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 16 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2022.
| Month | Average | Reviews |
|---|---|---|
| May 22 | 4.0 | 1 |
| Jun 22 | — | 0 |
| Jul 22 | — | 0 |
| Aug 22 | — | 0 |
| Sep 22 | — | 0 |
| Oct 22 | — | 0 |
| Nov 22 | — | 0 |
| Dec 22 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“Excellent customer service and part quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 16 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 25 |
Bottom line: Just Ride It is #3 of 5 on overall rating in this group.
16 reviews of Just Ride It. Filter by what matters to you.
Over a year ago
Had a minor issue with my order of parts, sent an email to JRI explaining the issue and received a response from Steve the next day stating they'd sort it out no questions asked and new item was in th... See more
Over a year ago
Went to the one in Fitzroy and could not recommend them highly enough- quick, efficient, friendly and know what they're talking about! Wouldn't hesitate going back there!
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Had a minor issue with my order of parts, sent an email to JRI explaining the issue and received a response from Steve the next day stating they'd sort it out no questions asked and new item was in the mail. Correct item received a few days later, Happy days! Excellent customer service and part quality! Would highly recommend JRI!
Placed order on 4-24-2022 as of 5-6-2022 cannot get a response on potential ship date. This order is simply a frame no build or component additions. Contact three times with no response. Steve called me direct to explain the issues. Explanations were understandable. Offered to either refund my money or wait. I chose to wait. I do value the Trustpilot review process
Hands down the best quality and nicest looking bike I have ever purchased. Used it to commute 20km each way for over a year and not once did it give me trouble. The team backed the bike and carried out servicing (in Melbourne only) without extra fee. Very good value all around
Went to the one in Fitzroy and could not recommend them highly enough- quick, efficient, friendly and know what they're talking about! Wouldn't hesitate going back there!
Quick, professional, very friendly, quality job. Easy recommend.
Free servicing for life on JRI purchased bikes, nice dudes, good shop
Easy purchase online and fun pickup thanks to great service. Not to mention great price and bike.
Service is excellent.
Absolutely know your stuff. Great advice, insights, service.
Good staffs helped me choose the right accessories for my bike. Recommend it.
Any times i have issues with my bike they deal with it almost on the spot - I'm back in action a few hours later. They employ very good and friendly staff.
Friendly, helpful and knowledgeable staff. Love my bike!! Would definitely go back again.
The team at JRI was able to help get my bike up and running after dropping in off the street. Were very helpful with suggestions - highly recommended
Thanks for the quality service and advise. The lads here are great !! I love my custom built bike. Such a head turner and i get lots of compliments on the build. I cant recommend JRI enough
Just Ride It is a Melbourne-based company specializing in custom fixed gear and single speed bicycles. Established in 2012, the company designs and manufactures high-quality bikes tailored to individual specifications, catering to both street and track riding enthusiasts. With over 25 years of professional riding experience, Just Ride It focuses on delivering durable and performance-driven products. The company's product range includes complete bikes, frames, forks, and an assortment of accessories such as wheels, pedals, and clothing. Just Ride It serves a diverse customer base, from casual riders to competitive cyclists, who seek reliable and stylish biking solutions in Australia. By emphasizing quality craftsmanship and personalized service, Just Ride It has positioned itself as a trusted name in the fixed gear cycling community.
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