Just Ride It is a Melbourne-based company specializing in custom fixed gear and single speed bicycles. Established in 2012, the company designs and manufactures high-quality bikes tailored to individual specifications, catering to both street and track riding enthusiasts. With over 25 years of professional riding experience, Just Ride It focuses on delivering durable and performance-driven products.
The company's product range includes complete bikes, frames, forks, and an assortment of accessories such as wheels, pedals, and clothing. Just Ride It serves a diverse customer base, from casual riders to competitive cyclists, who seek reliable and stylish biking solutions in Australia. By emphasizing quality craftsmanship and personalized service, Just Ride It has positioned itself as a trusted name in the fixed gear cycling community.
Just Ride It consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the excellent service, noting the friendly and knowledgeable staff who provide quick and professional assistance.
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Many customers express satisfaction with the quality of the bikes, describing them as the best they've ever owned and appreciating features like free lifetime servicing. However, there are a couple of mentions regarding communication issues, with one customer experiencing delays in receiving updates about their order. Despite this minor concern, the overall sentiment remains overwhelmingly positive, with consumers eager to recommend Just Ride It for its exceptional service and quality products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
16
100%
—
● Low
4.9 / 5 overall
=
16 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2022.
Last 3 months
5.0
12-month avg
4.5
All-time
4.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 22
4.0
1
Jun 22
—
0
Jul 22
—
0
Aug 22
—
0
Sep 22
—
0
Oct 22
—
0
Nov 22
—
0
Dec 22
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
Top praiseof 16 positive reviews
Customer service38%
6 mentions
Quality25%
4 mentions
Prices & value25%
4 mentions
Friendly staff25%
4 mentions
“Excellent customer service and part quality”
On “Customer service” · Dec 6, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
Placed order on 4-24-2022 as of 5-6-2022 cannot get a response on potential ship date. This order is simply a frame no build or component additions. Contact three times with no response.
Steve called me direct to explain the issues. Explanations were understandable. Offered to either refund my money or wait. I chose to wait.
I do value the Trustpilot review process
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Just Ride It is a Melbourne-based company specializing in custom fixed gear and single speed bicycles. Established in 2012, the company designs and manufactures high-quality bikes tailored to individual specifications, catering to both street and track riding enthusiasts. With over 25 years of professional riding experience, Just Ride It focuses on delivering durable and performance-driven products.
The company's product range includes complete bikes, frames, forks, and an assortment of accessories such as wheels, pedals, and clothing. Just Ride It serves a diverse customer base, from casual riders to competitive cyclists, who seek reliable and stylish biking solutions in Australia. By emphasizing quality craftsmanship and personalized service, Just Ride It has positioned itself as a trusted name in the fixed gear cycling community.