KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences.
The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.
KICKS CREW receives a mix of feedback from its customers, with many praising the fast delivery and quality of shoes. Reviewers frequently highlight their positive experiences, noting that the shoes are comfortable and that the shipping process is efficient.
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However, a significant number of complaints revolve around issues with order fulfillment and customer service. Many consumers report long delays in receiving their orders, with some expressing frustration over unresponsive support when seeking refunds or clarifications. Additionally, there are concerns about receiving products that do not match the expected quality, particularly regarding trainers. Overall, while KICKS CREW has satisfied many shoppers with their product selection and delivery speed, the negative experiences related to order issues and customer service cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
100
100%
● Medium
4.0 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.0
12-month avg
4.0
All-time
4.0
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.8
22
Jul 25
3.8
78
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 75 positive reviews
Delivery44%
33 mentions
Fast & efficient32%
24 mentions
Easy to use11%
8 mentions
Customer service9%
7 mentions
“Fast delivery”
On “Delivery” · Jul 6, 2025
Top complaintsof 23 negative reviews
Pricing26%
6 mentions
Charges22%
5 mentions
Shipping17%
4 mentions
Delivery17%
4 mentions
“KicksCrew was one of the worst online shopping experiences I’ve had”
On “Pricing” · Jul 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
Overall rating and review count for this company and similar companies
Awsome shoes. Pretty fast shipping. Not the best as far as processing times. I also wanted to cancel my order because of the processing time. The shoes had not even shipped yet and they wanted to charge me a re stocking fee or I could get a full refund in the form of a gift card to there website. I thought that was pretty shitty. I am glad I got the shoes now but still. Anyway it was an ok experience
I enjoyed the variety offered by the company and the quick delivery which I found very efficient.
However, upon delivery, I noted that the item which is a white shoe had yellow coloured spots. For a brand new pair of shoes, and given the price, this is not very acceptable. The returns process is not very clear and despite having submitted a form, I've still yet to receive any info on how to go about teething the product. So that's not very helpful.
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KICKS CREW is a global online platform specializing in the sale of sneakers and apparel. The company offers a vast selection that includes the latest drops, limited edition releases, and popular sports sneakers. Customers can browse a variety of categories, such as basketball, running, and lifestyle footwear, as well as related apparel like hoodies and jerseys. With a focus on providing affordable pricing and fast shipping, KICKS CREW caters to sneaker enthusiasts and casual shoppers alike, ensuring a wide range of options for all preferences.
The platform is designed for those seeking high-quality footwear and stylish apparel, with particular emphasis on current trends and exclusive items. KICKS CREW aims to deliver a seamless shopping experience, making it a reliable choice for consumers looking to purchase iconic sneaker brands and fashionable attire online.