kin. is an independent furniture and design store located in the heart of Birmingham, specializing in Scandinavian-inspired furniture, lighting, and homeware. The company offers a carefully curated selection of high-quality products from renowned brands such as HAY, Muuto, Menu, ferm LIVING, and Normann Copenhagen, among others. Customers can explore a diverse range of items including sofas, dining tables, lighting fixtures, and accessories that enhance both style and functionality in various living spaces. Targeting design enthusiasts and homeowners seeking modern, stylish decor, kin. provides a unique shopping experience with a focus on contemporary design principles. The store also features free UK delivery on orders over £250, making it convenient for customers to furnish their homes with elegant and functional pieces.
Reviewers express a mix of satisfaction and frustration with Kin. Furniture & Design Store.
On the positive side, many customers appreciate the great selection of products and commend the fast delivery and packaging quality. Specific mentions of items like the Audo Copenhagen candle holder and Normann Copenhagen figures highlight the store's appealing offerings and effective customer service. However, there are significant complaints regarding communication, as some consumers report no replies to their emails, leading to dissatisfaction. Issues with product sizing also arise, with one customer receiving an item that was much larger than advertised. Overall, while there are strong positive experiences, the lack of timely responses and product discrepancies detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.4 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 5.0 | 1 |
| Jan 26 | — | 0 |
| Feb 26 | — | 0 |
| Mar 26 | — | 0 |
| Apr 26 | — | 0 |
| May 26 | 5.0 | 1 |
| Jun 26 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“Ordered a set of Normann Copenhagen concrete figures and they were despatched and arrived super fast”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.4 out of 5 (fair) | 67 out of 100 | — | 5 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: kin. Furniture & Design Store is #5 of 5 on overall rating in this group.
5 reviews of kin. Furniture & Design Store. Filter by what matters to you.
Purchased a Audo Copenhagen Interconnect, Brass, Candle Holder from Kinstore. I was slightly sceptical as some of their items were much cheaper than most online retailers. However, I needn’t have worried. Lewis was great. Even when I encountered a slight issue with the item, it was resolved swiftly.
Ordered a set of Normann Copenhagen concrete figures and they were despatched and arrived super fast. I noticed that one of the figures had a tiny blemish (if it hadn't been for a Christmas gift I'd have been totally fine with it, as they're made out of concrete you can't expect then to be pristine). I mentioned this in an email to Kin and they immediately offered a return and replacement. Lewis was amazing and sent the replacement before the return had even arrived back to ensure I had it in time for the big day, which definitely saved Christmas! Will definitely be buying from them again.
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 40% are 1–2★.
kin. is an independent furniture and design store located in the heart of Birmingham, specializing in Scandinavian-inspired furniture, lighting, and homeware. The company offers a carefully curated selection of high-quality products from renowned brands such as HAY, Muuto, Menu, ferm LIVING, and Normann Copenhagen, among others. Customers can explore a diverse range of items including sofas, dining tables, lighting fixtures, and accessories that enhance both style and functionality in various living spaces. Targeting design enthusiasts and homeowners seeking modern, stylish decor, kin. provides a unique shopping experience with a focus on contemporary design principles. The store also features free UK delivery on orders over £250, making it convenient for customers to furnish their homes with elegant and functional pieces.
This profile hasn't been claimed by the business owner.
