Good value but slow response times
Products are reasonably priced and work as advertised. Only complaint is that email responses can be slow, sometimes taking 2-3 business days. Otherwise satisfied with the purchase.
Kneesupportco appears to be a business services company that likely specializes in knee support products or related healthcare solutions. The company may offer services such as product distribution, consulting, or support services within the orthopedic or medical device industry. Based on the name, their business focus centers around knee-related products or services for healthcare providers or consumers.
Reviewers generally appreciate the quality and effectiveness of products from Kneesupportco, particularly for recovery and sports applications. Many customers highlight the good compression and comfort of the knee supports, with several praising the fast delivery and helpful consultation services.
However, there are notable concerns regarding the return policy, which some find restrictive and disappointing, especially when dealing with sizing issues. While the majority of products meet expectations, a few consumers express a desire for a wider selection of sizes and styles. Overall, Kneesupportco is recognized for its solid service and product quality, but the return process could use improvement. The sentiment leans positively, with many satisfied customers recommending the company.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 |
12 reviews of Kneesupportco. Filter by what matters to you.
Products are reasonably priced and work as advertised. Only complaint is that email responses can be slow, sometimes taking 2-3 business days. Otherwise satisfied with the purchase.
The knee brace I ordered is functional and well-made. However, I wish they had more variety in sizes and styles. For a company specializing in knee support, I expected a broader range of options.
Placed a large order for our physical therapy practice. Most items were exactly as described, but a few didn't match the specifications we requested. Customer service resolved the issues eventually, but it took longer than expected. The products that were correct are working well for our patients.
Quick answers to the questions people ask most.
Kneesupportco provides a comprehensive range of knee support solutions including custom braces, compression sleeves, rehabilitation equipment, and professional fitting services. We also offer consultation services to help determine the best support option for your specific needs and activity level.
We are open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM. We are closed on Sundays and major holidays.
You can reach us by phone, email, or by visiting our location during business hours. Our customer service team is available to answer questions about products, scheduling appointments, and general inquiries.
We work with most major insurance providers and can help verify your coverage for medically necessary knee support devices. We recommend contacting us with your insurance information so we can check your specific benefits and coverage details.
While many of our basic support products are available without a prescription, custom braces and certain medical-grade devices may require a prescription from your healthcare provider. Our team can guide you on which products require prescriptions during your consultation.
Custom knee braces typically take 2-3 weeks to manufacture after your fitting appointment. We will contact you once your brace is ready for pickup and schedule a follow-up fitting to ensure proper adjustment.
We offer returns on unused, non-custom products within 30 days of purchase with original receipt. Custom-fitted items are generally non-returnable unless there is a manufacturing defect or fitting error on our part.
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Yes, we offer professional fitting services to ensure your knee support provides optimal comfort and effectiveness. Our trained specialists will assess your needs and properly adjust the device for the best possible fit.
We provide maintenance guidance and basic repair services for products purchased through our company. For warranty-covered repairs, we work directly with manufacturers to ensure quick resolution.
Kneesupportco appears to be a business services company that likely specializes in knee support products or related healthcare solutions. The company may offer services such as product distribution, consulting, or support services within the orthopedic or medical device industry. Based on the name, their business focus centers around knee-related products or services for healthcare providers or consumers.