Kraken Reviews - Page 2 | CrowdTrust

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Why sources differ: Trustpilot rates this company 1.5, CrowdTrust 1.0. Trustpilot carries the most weight (98% of the score).

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.5	90	98%

1.5 / 5 overall

=

92 reviews across 2 scored sources

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jan 2026.

Last 3 months: 1.5
12-month avg: 1.5
All-time: 1.5
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Trend	Reviews
KrakenThis company	1.5 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.8 out of 5 (poor)	—	92
TruBit	3.4 out of 5 (fair)	100 out of 100	—	—	—	20
Kolo	4.6 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	—	25
CoinDelite - Latest Bitcoin News and Press Release	5.0 out of 5 (good)	33 out of 100	—	—	—	6

Bottom line: Kraken is #4 of 4 on overall rating in this group. On service, Kolo scores higher (4.3 vs 1.2).

1 review

Dec 16, 2025

Don't use hidden fees

Don't use. Fee on top of fee, with another fee on top of that. Fee to deposit. Fee to withdraw from any coins and then another bank Fee to withdraw. Other platforms like T212 have no fees

Tony Jacob Bonin

1 review

Dec 22, 2025

High Spread Costs

The price spread between buy/ sell and what pay/ receive is very expensive.

1 review

Dec 23, 2025

Withdrawals can be pending for days.

Fees are on the low side. Deposits are straightforward. Limits on deposit size are... limiting. Withdrawals are often blocked in "pending" state for several days. There's no human support, only automated chatbots that provide generic replies at best.

Sean Conor johnson

1 review

Dec 21, 2025

They have recently changed with there…

They have recently changed with there customer service and also the buys and sells they are not going through like I put them anymore. And customer service doesn't do anything to help it's more like a total bs auto text until you aren't on the customer service screen then text.. "oh I guess your not there have a good day". And that happens Everytime now it seems. And when you do speak to someone they either promise to fix it then you send everything they ask for including screen shots and yet not a single sell has been fixed I've reported. I know I've lost out on hundreds of dollars in sales because of how Kraken operates now. I've gone from the biggest Kraken supporter to where I'm ready to get rid of it and use another Crypto app instead and to stop promoting it to people. I'm disbelief with the amount of money I was prevented from making because Kraken changed how the buys and sells go through some how. And even though I've been promised to have sells fixed many times. Not a single one has ever been fixed.. I am basically at the end of my rope with Kraken now. I've asked them to have someone to reach out to me through phone or email but they won't so they are about to lose me and a dozen others.

1 review

Dec 18, 2025

Charges you to sell out your Crypto

Charges you to sell out your Crypto, then Charges you to move your $ back to your Bank. High Rates Especially on the Exit Transfer. Crypto is not the Future, the only ones making Money are the Insiders and Kraken. I'm out of it thankfully. It's nothing but a SCAM with Fees on top of Fees. Also, I once Spun the Wheel for a Bonus Reward, it landed on the $2500 Prize, and they forced the App to Crash, No Win. Just another Scam is all. They're not Trustworthy even a little bit. Originally my Account was Certified through Plaid. It will even say it's been redone and active on Plaid. It Errors out and you can't cash out via Plaid. A Bank Transfer Fee turned into $12 from the Bank plus whatever Kraken Stole Which I Think was Another $4. $16 Dollars just to get your OWN Money back

1 review

Dec 17, 2025

The site fairly easy to use so far but…

The site fairly easy to use so far but I do have a couple of issues. I've only downloaded, purchased and sent a couple of referrals so far. I AM a little disappointed that I haven't received my referral payments, nor have the people I referred by sending them the link...Joan Kennedy and Deborah Chadwick. They haven't gotten their credit yet either. The referrals were sent weeks-a month ago. Also, I was getting some wins on the daily spin but over the past week I haven't won anything. Maybe you can tell me when we can expect a credit to show up for the referrals. Thanks.

mr stefano di costanzo

1 review

Dec 23, 2025

Anfangs schien die Plattform…

Anfangs schien die Plattform reibungslos zu funktionieren, was Vertrauen und Zuverlässigkeit schuf. Als ich jedoch eine Auszahlung vornehmen wollte, gestaltete sich die Erfahrung ganz anders und erforderte deutlich mehr Geduld als erwartet. Angesichts unerwarteter Verzögerungen und Unsicherheit wandte ich mich an Blockspacewatch. Dort nahm man sich die Zeit, die Situation zu prüfen und mir die Vorgehensweise zu erklären. Dank ihrer Unterstützung konnte das Problem schließlich gelöst werden und ich erhielt mein Geld vollständig zurück. Obwohl dieses Ergebnis ein negatives Urteil verhinderte, kann ich mir dennoch kein endgültiges Urteil über die Plattform erlauben. Diese Erfahrung erinnert mich daran, dass gründliche und sorgfältige Recherche vor jeder Verpflichtung unerlässlich ist.

1 review

Dec 19, 2025

Poor customer service support

Poor customer service support; you charge excessively high commissions

BRETT LINDENBAUM

1 review

Dec 17, 2025

You offered me $150 for referrals

You offered me $150 for referrals. You emailed me that I'm getting $75. So deceiving. I won't be referring anyone else.

1 review

Dec 20, 2025

Very unreliable

All platforms shit the bed during any kind of volatility. They did a token launch recently and all platforms crashed. When I eventually got logged back in all the tokens were bought up and customer support basically said ‘tough luck’.

1 review

Dec 19, 2025

You keep screwing with my account

You keep screwing with my account. I was getting tired of this. I might end up closing this because of the stupid crap going on with you freezing my account.

1 review

Dec 23, 2025

The network is very slow at times

The network is very slow at times. Often freezes.

1 review

Dec 18, 2025

STOP TRYING TO GET ME TO MARGIN…

STOP TRYING TO GET ME TO MARGIN TRADE!!!!!!! THAT SHIT IS ENABLE EVERY TIME I TRADE AND I NEVER TURNED IT ON

1 review

Dec 22, 2025

Kraken Stole My Money After Doing Everything Asked

I contacted Kraken through the official social media support channels, provided my ID for verification, and complied with everything requested. It has now been 2 days, and there has been no resolution, no update, and no action. Redirecting customers to another channel and then going silent again does not fix the problem — it just delays it further while the financial loss remains. This issue was time-sensitive from the start, and every delay has worked against me. At this point, this is no longer just frustration — it’s a pattern of unresponsiveness. I did exactly what Kraken asked, and I’m still being ignored. Ticket #: 1980467

1 review

Dec 21, 2025

Do not lock me out

Do not lock me out, then have to wait 24 hours to make a trade when password is reset. Has happen to me twice when the market was making rapid moves and cost me money because I couldn't buy ans sell

1 review

Dec 18, 2025

VERGOGNA!

VERGOGNA! AA39 N84G AFRT 47ZY Dopo aver invitato 3 persone e aver ricevuto la mail di conferma che mi sarebbero arrivati 50€ entro 14 giorni, provo a scrivere una mail perché non mi arrivavano, mi rispondono come? Che per un motivo non specificato che non possono dichiarare non mi arriverà il bonus. Ho già scritto un reclamo, ma finché non arriveranno i miei 150€ e i soldi alle persone che ho invitato la mia recensione rimarrà a una stella. Servizio clienti pessimo che ti rispondono dicendo che la scelta é definitiva. Ora spero che il supporto si muoverà per risolvere la situazione e sarò contento di mettere una recensione positiva.

1 review

Dec 23, 2025

Can’t buy any crypto for the past week…

Can’t buy any crypto for the past week and more

1 review

Dec 20, 2025

My account was connect through plaid…

My account was connect through plaid since account opening. I added an POD, and now I can’t transfer money to/from it. Dumbest chit ever. They want a copy of my account statement, get out of here. I don’t trust anyone with a statement when a lot of people work from home. The workers can do a lot with it if they decide too.

1 review

Dec 20, 2025

Decent

Decent, not the best but good

KATHERINE FLYNN

1 review

Dec 19, 2025

Stop draining my Ethereum with…

Stop draining my Ethereum with depositing tiny rewards and then charging a fee that is more than the reward.😡Just get on with the un bonding so I can close it out.