KYB Shocks is a business that specializes in automotive shock absorbers and suspension components. The company likely provides shock absorber products, installation services, and related suspension system solutions for various types of vehicles. They may serve both individual customers and automotive service providers with replacement parts and technical support for vehicle suspension needs.
Reviewers generally praise KYB Shocks for their high-quality products and effective installation, noting significant improvements in vehicle performance. Many customers highlight the reliability and competitive pricing of KYB shocks, with several stating that their vehicles feel rejuvenated after installation.
However, there are recurring complaints about service delays and communication issues, with some customers experiencing disappointing service experiences, such as long wait times and insufficient follow-up after installation. While the quality of the shocks is consistently lauded, the service aspect appears to need improvement, as some found the staff rushed and the waiting area uncomfortable. Overall, KYB Shocks delivers excellent products but could enhance the customer service experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
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Quick answers to the questions people ask most.
KYB manufactures a wide range of shock absorbers and struts for passenger cars, trucks, SUVs, motorcycles, and commercial vehicles. They offer both OEM replacement parts and performance upgrade options to meet various driving needs and vehicle specifications.
You can use KYB's online part finder tool by entering your vehicle's year, make, model, and engine size. Alternatively, consult with an authorized KYB dealer or mechanic who can verify the correct part numbers for your specific vehicle.
KYB typically offers a limited lifetime warranty on their shock absorbers and struts for the original purchaser. The warranty covers defects in materials and workmanship under normal use and proper installation.
KYB shocks are available through authorized dealers, auto parts stores, online retailers, and professional service centers. You can use KYB's dealer locator on their website to find the nearest authorized retailer in your area.
KYB offers both individual shock absorbers that require assembly and complete strut assemblies (Quick-Mount) that come pre-assembled. The pre-assembled options include the spring, mount, and bearing for easier installation.
Most shock absorbers should be inspected every 50,000 miles and typically need replacement between 50,000-100,000 miles depending on driving conditions. Signs of worn shocks include excessive bouncing, uneven tire wear, and poor handling or braking performance.
While some experienced DIY mechanics can install basic shock absorbers, professional installation is recommended for safety and proper performance. Strut replacement particularly requires special tools and knowledge of suspension systems.
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KYB offers several product lines including Excel-G for OEM replacement, GR-2 for enhanced performance, and MonoMax for heavy-duty applications. Each line is designed for specific driving needs, from daily commuting to performance driving and heavy hauling.
You can reach KYB customer service through their official website's contact form, by calling their technical support hotline, or by contacting your local authorized dealer. They provide technical assistance for product selection, installation questions, and warranty claims.
KYB Shocks is a business that specializes in automotive shock absorbers and suspension components. The company likely provides shock absorber products, installation services, and related suspension system solutions for various types of vehicles. They may serve both individual customers and automotive service providers with replacement parts and technical support for vehicle suspension needs.
