LA Fitness is a fitness center chain that operates gyms and health clubs across the United States. The company typically offers exercise equipment, group fitness classes, personal training services, and various amenities such as swimming pools, basketball courts, and locker rooms. LA Fitness provides membership-based access to fitness facilities and wellness programs for individuals seeking to maintain or improve their physical health.
Reviewers generally appreciate the positive aspects of LA Fitness, highlighting the excellent customer service and the variety of equipment available. Many customers commend the staff for their professionalism and willingness to assist, especially when resolving billing issues.
The gym's convenient hours and clean, well-organized environment also receive praise, making it a welcoming space for both beginners and seasoned gym-goers. However, a common complaint revolves around parking, with several consumers describing it as a "nightmare" during peak times, leading to frustration. Additionally, some equipment, particularly in the cardio area, shows signs of wear and could benefit from updates. Overall, while there are some notable drawbacks, the positive experiences outweigh the negatives, resulting in a favorable sentiment towards the gym.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gyms & Fitness.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 2.5 out of 5 (poor) | 100 out of 100 | — | 85 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 1.5 out of 5 (poor) | 100 out of 100 | +28% | 25 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Lafitness. Filter by what matters to you.
7 months ago
Equipment is generally good but some of the cardio machines are showing their age. The pool is nice when it's not too busy. Customer service at the front desk has been hit or miss - some staff are gre... See more
7 months ago
Really impressed with how clean they keep everything. Plenty of sanitizing stations and staff regularly wipe down equipment. The layout makes sense and it's easy to move between different workout area... See more
7 months ago
Had an issue with my billing and the staff went above and beyond to resolve it quickly. The manager was very professional and understanding. It's refreshing to deal with a business that actually cares... See more
7 months ago
Nothing fancy but gets the job done. Has everything I need for my workouts and the price point works for my budget. The personal trainers seem knowledgeable if you're interested in that service.
Quick answers to the questions people ask most.
LA Fitness offers multi-club access memberships that include access to all locations, fitness classes, and basic amenities. Pricing varies by location and current promotions, with options for month-to-month or annual commitments. Contact your local club or visit their website for current rates and special offers.
Most LA Fitness locations are open Monday-Thursday 5am-11pm, Friday 5am-10pm, Saturday-Sunday 8am-8pm. Hours may vary by location and holidays, so it's best to check your specific club's hours on the LA Fitness website or call directly.
LA Fitness clubs typically feature cardio equipment, free weights, strength training machines, group fitness studios, basketball courts, and locker rooms. Many locations also offer additional amenities like pools, saunas, racquetball courts, and Kids Klub childcare services.
Yes, LA Fitness provides a variety of group fitness classes including yoga, Zumba, cycling, HIIT, and strength training classes. Class schedules vary by location and are typically included with membership at no additional cost.
LA Fitness memberships can be cancelled by visiting your home club in person with proper identification and completing a cancellation form. Some membership types may require 30-day notice, and specific terms depend on your membership agreement.
Yes, LA Fitness provides personal training services with certified trainers who can create customized workout plans and provide one-on-one coaching. Personal training sessions are available for an additional fee beyond the standard membership cost.
Multi-club access memberships allow you to use any LA Fitness location nationwide. Single club memberships restrict access to your home club only, though you may be able to upgrade to multi-club access for an additional fee.
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Equipment is generally good but some of the cardio machines are showing their age. The pool is nice when it's not too busy. Customer service at the front desk has been hit or miss - some staff are great, others seem disinterested. It's convenient to my house though so I'll probably stay.
Really impressed with how clean they keep everything. Plenty of sanitizing stations and staff regularly wipe down equipment. The layout makes sense and it's easy to move between different workout areas.
Had an issue with my billing and the staff went above and beyond to resolve it quickly. The manager was very professional and understanding. It's refreshing to deal with a business that actually cares about customer satisfaction. The gym facilities are also well-maintained with good hours.
Nothing fancy but gets the job done. Has everything I need for my workouts and the price point works for my budget. The personal trainers seem knowledgeable if you're interested in that service.
The gym itself is fine - good equipment selection and reasonable hours. However, finding parking during peak times is incredibly frustrating. I've had to circle the lot multiple times or park really far away. They need to address this issue because it's affecting the overall experience.
As someone new to working out regularly, I found this place welcoming and not intimidating. The staff gave me a good orientation tour and explained how to use the equipment safely. There's a nice variety of options so I can try different types of exercise. The only downside is limited guest passes for bringing friends.
Some of the machines are definitely showing wear and tear. Had issues with a couple treadmills during my workouts. The weight section is better maintained than the cardio area. For the membership cost, I'd expect equipment to be in better condition.
The yoga and spin classes here are fantastic! Instructors are knowledgeable and motivating. The schedule works well with my work routine. Sometimes the classes fill up quickly so you need to book in advance, but that's expected for popular sessions. The gym floor can get crowded during evening rush but that's pretty normal.
Been a member for about 8 months now and really enjoy the variety of equipment they have. The free weights section is well-maintained and there's usually availability even during peak hours. Staff is friendly and the facility stays pretty clean. Only minor complaint is that the locker rooms could use some updating, but overall very satisfied with my membership.
They have a nice selection of equipment including some specialty machines you don't see everywhere. The functional training area is particularly well set up. My main complaint is how packed it gets between 5-7pm on weekdays. Sometimes you have to wait quite a while for popular equipment. Early morning or weekend workouts are much better.
Decent gym with all the basics you need. The monthly fee is reasonable compared to other places in the area.
Love that they're open early and close late - fits perfectly with my schedule. Location is super convenient right off the main road.
You can contact LA Fitness customer service by calling 1-800-LA-FITNESS (1-800-523-4863) or by visiting your local club. You can also find contact information and submit inquiries through their official website.
Many LA Fitness locations offer Kids Klub, a supervised childcare service for children ages 3 months to 8 years while parents work out. This service may require an additional monthly fee and has specific operating hours that vary by location.
LA Fitness is a fitness center chain that operates gyms and health clubs across the United States. The company typically offers exercise equipment, group fitness classes, personal training services, and various amenities such as swimming pools, basketball courts, and locker rooms. LA Fitness provides membership-based access to fitness facilities and wellness programs for individuals seeking to maintain or improve their physical health.
