Disappointed with wait time
While the actual tire service was fine, I was told it would take an hour but ended up waiting nearly three hours. The staff seemed overwhelmed and communication could have been better about the delays.
Lancaster Tires is a tire service business that likely specializes in tire sales, installation, and related automotive services. The company presumably offers various tire brands and sizes for different vehicle types, along with services such as tire mounting, balancing, and potentially basic automotive maintenance. As a tire-focused business, they likely serve both individual customers and commercial clients in their local market area.
Reviewers generally appreciate the quality of service and the expertise at Lancaster Tires, noting that the staff is knowledgeable and provides thorough inspections. Many customers highlight the quick turnaround for tire installations and repairs, with some praising the attention to detail during services like tire rotations.
However, there are recurring complaints about long wait times, with several people expressing disappointment when their service took significantly longer than expected, even with appointments. While the prices are considered fair by some, others feel they are on the higher side compared to competitors. Overall, Lancaster Tires is recognized for its reliable service and quality products, but the inconsistent wait times detract from the experience for some customers.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Lancaster Tires. Filter by what matters to you.
While the actual tire service was fine, I was told it would take an hour but ended up waiting nearly three hours. The staff seemed overwhelmed and communication could have been better about the delays.
Quick answers to the questions people ask most.
We carry a wide selection of tires for passenger cars, trucks, SUVs, and commercial vehicles from major brands. Our inventory includes all-season, winter, summer, and specialty performance tires to meet various driving needs and budgets.
Yes, we provide professional tire installation, mounting, and balancing services. Our certified technicians ensure proper installation and can also perform wheel alignments when needed.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. We are closed on Sundays and major holidays.
Yes, we repair punctured tires when possible, including patch repairs and plug installations. Our technicians will assess the damage to determine if a tire can be safely repaired or needs replacement.
Tire warranties vary by manufacturer and typically cover defects in materials and workmanship. We honor all manufacturer warranties and can assist with warranty claims when issues arise.
We accept both scheduled appointments and walk-in customers. Appointments are recommended for faster service, especially during busy periods, but we'll do our best to accommodate walk-ins.
We accept cash, all major credit cards, and debit cards. We also offer financing options through approved credit applications for qualifying customers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can reach us by phone during business hours or visit our location. We're also available for questions about services, pricing, or to schedule appointments.
We focus on in-shop services to ensure quality installations and repairs. However, we can provide recommendations for emergency roadside assistance if you're stranded with a flat tire.
Most tire installations take 45 minutes to 1 hour, depending on the number of tires and any additional services needed. We'll provide an estimated completion time when you arrive or schedule your appointment.
Lancaster Tires is a tire service business that likely specializes in tire sales, installation, and related automotive services. The company presumably offers various tire brands and sizes for different vehicle types, along with services such as tire mounting, balancing, and potentially basic automotive maintenance. As a tire-focused business, they likely serve both individual customers and commercial clients in their local market area.