LMF Energy Services is a prominent energy efficiency specialist based in the UK, dedicated to providing a range of services aimed at reducing energy bills and promoting sustainability. The company caters to homeowners, landlords, businesses, and local authorities by offering solutions such as solar panel installations, battery storage, insulation, and heating upgrades. With a focus on helping clients maximize their energy efficiency, LMF Energy Services also assists customers in accessing government-backed funding schemes and grants for energy upgrades. The company's expertise in renewable energy solutions positions it as a trusted partner for those looking to improve property energy performance and reduce carbon emissions. By combining award-winning service with comprehensive knowledge of national energy initiatives, LMF Energy Services aims to support a more efficient and sustainable future for its clients.
LMF Energy Services receives high praise for its installation of solar panels and heat pumps, with many reviewers highlighting the professionalism and courtesy of the staff. Customers appreciate the efficient and clean work performed by the teams, often noting their respectful demeanor and hard work throughout the process.
However, there are significant concerns regarding after-sales support, with several consumers expressing frustration over poor communication and unresolved issues post-installation. Reviewers mention feeling abandoned when problems arise, particularly with faulty equipment. While the initial installation experience is generally positive, the lack of effective project management and follow-up care detracts from the overall satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 728 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 2.8 | 8 |
| Oct 24 | 4.1 | 24 |
| Nov 24 | 4.4 | 34 |
| Dec 24 | 3.6 | 13 |
| Jan 25 | 5.0 | 21 |
| Feb 25 | 4.6 | 16 |
| Mar 25 | 4.1 | 13 |
| Apr 25 | 4.5 | 8 |
| May 25 | 3.9 | 8 |
| Jun 25 | 3.8 | 12 |
| Jul 25 | 4.1 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Decent men and lads who were all very friendly and polite”
“Very poor after sales”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.4 out of 5 (fair) | 3.9 out of 5 (good) | −2% | 728 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | +7% | 650 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 19 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 17 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | — | — | 1,000 |
Bottom line: LMF Energy Services is #4 of 5 on overall rating in this group. On website & app, Smart Energy scores higher (4.6 vs 3.4).
500 reviews of LMF Energy Services. Filter by what matters to you.
Over a year ago
We had grant work carried out by LMF Energy Services, including dry lining insulation, heat pump, solar panels, including changing radiators, upgarding fuseboard, fitting hgh pressure hot water cylind... See more
Over a year ago
Arrived when arranged. Electrian excellent and very clean finish left. Installers very efficient and professional. Fixed loose tiles while they were installing. Would recommend.
Quick answers to the questions people ask most.
Yes, LMF Energy Services is a legitimate company with numerous verified reviews. They maintain a high average rating of 5/5 based on real customer experiences, showcasing their commitment to quality and service.
No, LMF Energy Services is not a scam. They have a significant number of verified customer reviews that highlight their professionalism and quality of work, although some customers have raised concerns about after-sales support.
LMF Energy Services provides a range of energy solutions including installation of heat pumps, solar panels, and insulation services. Customers have praised their efficient and professional installation teams.
LMF Energy Services typically offers competitive pricing for their services, often associated with government grant programs. Specific payment methods can be discussed during the initial consultation.
Customers can reach LMF Energy Services through their website or by phone for support. While many reviews commend their initial customer service, some have noted that communication could improve post-installation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We had grant work carried out by LMF Energy Services, including dry lining insulation, heat pump, solar panels, including changing radiators, upgarding fuseboard, fitting hgh pressure hot water cylinder etc. I was really impressed by this company.. the communication, the workmanship, the pleasant and co-operative staff. I can wholeheartedly recommend them (rare nowadays!!) If you are considering LMF and would like to view their work on my place then I'm fine with that (LMF job ref was ECO4-2235)
From the very beginning to speaking to the girls on the phone to the men completing the work, this was a great experience. Every team who came to the property were respectful, hard working and approachable. The core LMF team worked none stop, they left the house clean and tidy and we're very conscientious. Decent men and lads who were all very friendly and polite. Thank you very much
Arrived when arranged. Electrian excellent and very clean finish left. Installers very efficient and professional. Fixed loose tiles while they were installing. Would recommend.
The work went smoothly. Great
The people who installed the system were polite, quiet and very considerate. The service since has been exemplary. All in all a very good experience. Thank you all.
Very poor after sales. If you have issues after the install you're on your own. I've had broken Promises to fix a faulty heat pump only installed in Febuary 2025. I'm still waiting 5 days later for a call back. I would not trust this company. Very helpful in the sign up period, then useless. Best avoided. As for the reply from LMF below, Yes Ive had a reply now. That's after this review and after emailing LMF saying I will complain to the grant providers. Pity it couldn't have been sorted more amicably and in a timely professional manner.
From the start it didn't go well on the plumbing and air pump installation eventually when the problem was sorted one of the heat pumps went faulty a new card had to fitted in heat pump No1 also Vaillant engineer said he didn't think it had been working in cascade with No2 pump after the Vaillant engineer left, both pumps worked as they should in cascade for about 3 weeks and No 2 pump keeps throwing up a fault and stopped working, when the first pump faulted it was a good response from LMF but this time I reported fault on No2 pump 4 weeks ago and left numerous messages and still waiting for something to be done, the system hasn't been in a year yet, and very disappointed in the after care as well. Alex Rowley
Had solar & heat pump fitted all went well eventually its the after care that is terrible ime trying to get info from them on SEG for solar no replys to emails or anything
We had air source heating and solar panels put in on government grant,June 2025 and I'm so pleased, every one who came to do each fitting were absolutely brilliant! Put plastic down everywhere and tidied and hoovered afterwards. The poor scaffolders worked tirelessly on the hottest day of the year! Everyone was amazing! Roll on winter!!
From start to finish this company has been great. All the people who attended our property be it direct employees or subcontractors were extremely professional, polite, efficient and clean. I cannot recommend this company enough. Great interaction with the back office team also. Thank you LMF. Katherine and Kevin Jones.
The service provided was great. We had a few bumps along the way but the team were experienced and great at handling it on such an old house (approx 250 years old). They guys were lovely to talk to and super knowledgable about the products as well as just being nice people and respectful of our property cleaning as they went. Extra shout out to Zoe in the command centre organising everything. She was super efficient and great at communication with me (teacher - so sometimes it is difficult). The heat pump, solar, radiators and insulation have really helped our old home being warmer and dry.
Thank you, all seems resolved!
We are over the moon with the work carried out , the boys we’re very professional clean tidy , worked really hard , at the end of the day they cleaned up wouldn’t of known they’d been here , highly recommend LMF ENERGY
LMF Energy Services installed solar panels, fans and loft insulation. They were fast, courteous and their customer services were always happy to answer any queries we had.
Had a few issues with the heat pump - to no fault of LMF - new design issues! However the team have been absolutely amazing in maintaining communication and have been quick to send trades personel at short notice. Given the huge work load that they’ve currently got with a surge in energy grants I think you’re all doing an wonderful job!
The work he did on my solar panels was good but you lack in communication skills with your customers I didn't have a clue when the scaffolding were come and I didn't have a clue in when workmen we're coming you just rocked up I'd come off a night shift and I was going back onto a night shift so I didn't even get to sleep before returning to work later that day for another night shift
All the tradesmen worked hard and were friendly and polite. What I was disappointed with was a lack of overall project management and difficulty finding people to talk to at Lmfs to get updates and resolve issues.
All trades personnel where professional polite and respected my property. There were a few things that could have been a bit better but very happy with the work. I will need to get a small skip to remove the rubbish but apart from that great job
part way through installation..... now into 2nd lot of installersfor heat pump..... neither can install system as specified and provided by LMF. LMF now coming up with mad ideas to install hot water tank in a shed in the garden which we can't accept! Will the bosses make a site visit to sort this out? NO! if zero stars were possible they would have zero. Based on previous site visits and the willingness of your managers to even to respond to us we expect a senior person to visit us on monday. We are also now talking to National Grid about the solar panel issue we have as we are only allowed to get 3680W from 10000W of panel and may not even be able to charge the batteries you have sold to us.
To date, all tradesmen/surveyors, professionals and telephone advisors have all been friendly, professional, respectful of the property and knowledgeable. All work diligently and efficiently yet have time for friendly banter and an update on the work when requested. We still have a lot of work to complete and hope future tradesmen are as great as the team we currently have working here. Ian and Linus are currently here doing the internal insulation and are great. Cameron the electrician was also efficient.
LMF Energy Services is a prominent energy efficiency specialist based in the UK, dedicated to providing a range of services aimed at reducing energy bills and promoting sustainability. The company caters to homeowners, landlords, businesses, and local authorities by offering solutions such as solar panel installations, battery storage, insulation, and heating upgrades. With a focus on helping clients maximize their energy efficiency, LMF Energy Services also assists customers in accessing government-backed funding schemes and grants for energy upgrades. The company's expertise in renewable energy solutions positions it as a trusted partner for those looking to improve property energy performance and reduce carbon emissions. By combining award-winning service with comprehensive knowledge of national energy initiatives, LMF Energy Services aims to support a more efficient and sustainable future for its clients.
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