Question 1

What services does Load Boost provide?

Accepted Answer

Load Boost specializes in freight matching and logistics optimization services for trucking companies and shippers. We help connect available truck capacity with shipping needs to maximize efficiency and reduce empty miles.

Question 2

What are your business hours?

Accepted Answer

Our customer service team is available Monday through Friday from 8:00 AM to 6:00 PM EST. Emergency dispatch support is available 24/7 for urgent freight needs.

Question 3

How do I contact Load Boost customer support?

Accepted Answer

You can reach our support team by calling 1-800-LOADBOOST, emailing support@loadboost.com, or using the live chat feature on our website. We typically respond to emails within 2 business hours.

Question 4

What are your payment terms and methods?

Accepted Answer

We offer Net 15 and Net 30 payment terms for qualified customers. Accepted payment methods include ACH transfers, wire transfers, and business checks.

Question 5

Do you provide insurance coverage for shipments?

Accepted Answer

Load Boost maintains comprehensive cargo insurance coverage up to $100,000 per load. Additional coverage options are available for high-value shipments upon request.

Question 6

What geographic areas do you serve?

Accepted Answer

We provide freight matching services across all 48 contiguous United States and parts of Canada. Our network includes both regional and long-haul transportation options.

Question 7

How do I get started with Load Boost?

Accepted Answer

Simply complete our online registration form and provide required documentation including DOT numbers, insurance certificates, and business licenses. Most applications are approved within 24-48 hours.

Question 8

What is your cancellation policy?

Accepted Answer

Loads can be cancelled up to 2 hours before scheduled pickup without penalty. Cancellations within 2 hours of pickup may incur a $50 administrative fee.

Question 9

Do you offer tracking services for shipments?

Accepted Answer

Yes, we provide real-time GPS tracking for all loads through our mobile app and web portal. Customers receive automated updates at pickup, transit, and delivery milestones.

Question 10

What qualifications do your drivers need to meet?

Accepted Answer

All drivers in our network must have valid CDL licenses, clean driving records, and pass DOT physical examinations. We also require current drug testing and safety training certifications.

Company	Overall	Legit	Trend	Reviews
Load BoostThis company	—	67 out of 100	—	0
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	—	1,000
BFT Logistik	4.4 out of 5 (good)	100 out of 100	—	1,000

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Reliable and professional

Good value for money

Solid service with room for improvement

Load Boost FAQ

What services does Load Boost provide?

What are your business hours?

How do I contact Load Boost customer support?

What are your payment terms and methods?

Do you provide insurance coverage for shipments?

What geographic areas do you serve?

How do I get started with Load Boost?

What is your cancellation policy?

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Do you offer tracking services for shipments?

What qualifications do your drivers need to meet?

About Load Boost

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