Good experience
Very good experience with this delivery company. Quick, reasonable price, very helpful customer service. Will come back, and I recommend. 10/10.

Luggage Delivery Company is a transportation and logistics service that specializes in door-to-door luggage shipping. The company allows customers to send their luggage from various locations directly to their desired destination, making it a convenient option for travelers looking to avoid excess baggage fees. With a simple booking process and 24/7 tracking capabilities, customers can ship suitcases, boxes, bikes, and skis at competitive prices. Targeting both leisure and business travelers, the company offers a cost-effective solution for transporting luggage, ensuring that it arrives safely and on time. By providing a service that can save customers from the hassle of carrying heavy bags, Luggage Delivery Company aims to enhance the overall travel experience. Additionally, customers can benefit from free membership that offers exclusive travel deals, allowing them to save significantly on flights and other travel-related expenses.
Reviewers consistently praise the Luggage Delivery Company for its efficient service and quick delivery times, often highlighting the ease of the entire process. Many customers report that their luggage arrives promptly, sometimes even ahead of schedule, and appreciate the helpfulness of the staff throughout the booking and delivery phases.
Positive experiences emphasize great communication and support, making customers feel confident in their choices. However, there are a few critical voices, with some consumers noting issues such as delayed deliveries and minimal apologies for service lapses. Despite these complaints, the overwhelming majority of feedback reflects satisfaction with the service provided. Overall, the sentiment is highly positive, showcasing the company's strengths in reliability and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 9 |
| Jul 25 | 5.0 | 9 |
| Aug 25 | 4.1 | 8 |
| Sep 25 | 4.6 | 5 |
| Oct 25 | 4.7 | 7 |
| Nov 25 | 5.0 | 4 |
| Dec 25 | 4.0 | 4 |
| Jan 26 | 4.8 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“And it does not help when customer service is only available during UK business hours and I am in Australia”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.3 out of 5 (good) | −9% | 60 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Luggage Delivery Company is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.3).
60 reviews of Luggage Delivery Company. Filter by what matters to you.
Very good experience with this delivery company. Quick, reasonable price, very helpful customer service. Will come back, and I recommend. 10/10.
Delivered earlier than promised! No damage, was taken care of, and its a great price and doesnt charge ridiculous fuel surcharges! Use this company if you want a reliable and quick luggage delivery service :)
Very clear instructions online and useful telephone backup if required. My suitcase arrived as stated.
Todo perfecto! Super eficientes.
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Mish was amazing from beginning to end and so patient answering millions of questions!!! I still can’t believe it only took 2 days to arrive and honestly can’t recommend the company enough 😃 From the quote, to DHL collecting/delivering the suitcases thank you so much…
Very helpful ,Very pleasant people to talk to and deal with . 30 kg suitcases Delivered door to door from Australia to Cornwall UK .Would definitely recommend the company Cannot fault them .My family and I will most definitely be using again Thankyou Oh and they got back before we did ,Collected in aus Tuesday morning and delivered by Monday lunch by a lovely helpful chap Thankyou so much
Shipped my golf clubs from US to UK. Competitive price versus airlines, Shipsticks, My Luggage. Good communication throughout and fast delivery. Will definitely use again.
An amazing service, very fast !
Fantastic customer service by Marta, truly brilliant. I changed my mind on weight the day before and she was more than accomadating. The luggage arrived mid morning on the due date, I had to be out of the house but left a note on the door and they left the bag exactly where i said, and took the note to ensure safety of the bag. Absolutely brilliant, the prices are exactly what they said, no extras or hidden costs. These guys are definitely the most competitive price i found!!!
Was kept informed about the progress of our case at all times. Case arrived home a week later than planned - unfortunately public holidays delayed the transfer through Spanish Customs and the Spanish take their Bank Holidays seriously. Otherwise very happy with the service and will use it again as it saved a lot of hassle.
Bag made it from Australia to the UK in 2 days
Luggage Delivery Company is a transportation and logistics service that specializes in door-to-door luggage shipping. The company allows customers to send their luggage from various locations directly to their desired destination, making it a convenient option for travelers looking to avoid excess baggage fees. With a simple booking process and 24/7 tracking capabilities, customers can ship suitcases, boxes, bikes, and skis at competitive prices. Targeting both leisure and business travelers, the company offers a cost-effective solution for transporting luggage, ensuring that it arrives safely and on time. By providing a service that can save customers from the hassle of carrying heavy bags, Luggage Delivery Company aims to enhance the overall travel experience. Additionally, customers can benefit from free membership that offers exclusive travel deals, allowing them to save significantly on flights and other travel-related expenses.
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