Responded to questions timely and…
Responded to questions timely and product was lovely.

MacKinnon Watches specializes in creating custom Scottish watches that feature authentic tartan straps, allowing customers to celebrate their heritage through personalized timepieces. With a selection of over 1,000 tartans sourced from Scottish mills, the company enables individuals to design watches that reflect their clan colors and preferences. Targeting both local and international customers, MacKinnon Watches offers worldwide shipping, including free options for UK residents. The company emphasizes customer satisfaction, boasting a high rating from numerous clients. Through their commitment to quality craftsmanship and cultural representation, MacKinnon Watches caters to those looking for unique and meaningful accessories.
MacKinnon Watches receives overwhelmingly positive feedback, with many reviewers praising the beautiful craftsmanship and quality of the watches, particularly the personalized tartan wristbands. Customers express their satisfaction with the unique designs and the emotional significance of gifting these timepieces, often highlighting the excellent service and communication from the company.
Many appreciate the timely delivery and the care taken in packaging, making it a great choice for special occasions. However, a few consumers mention minor disappointments, such as discrepancies in tartan colors and sizing issues with the watch bands. Overall, MacKinnon Watches is celebrated for its stunning products and attentive customer service, making it a highly recommended brand for those seeking quality and uniqueness in their timepieces.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 160 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 5.0 | 36 |
| May 25 | 4.8 | 28 |
| Jun 25 | 4.6 | 30 |
| Jul 25 | 5.0 | 21 |
| Aug 25 | 4.9 | 45 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“The customer service I received is the best I have ever experienced”
“I really liked the concept of a custom tartan watch band and it was an ideal gift for a family member, unfortunately...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 160 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: MacKinnon Watches is #2 of 5 on overall rating in this group.
160 reviews of MacKinnon Watches. Filter by what matters to you.
Responded to questions timely and product was lovely.
Really pleased with the watch, my husband loved it as a gift. And the engraving was an added bonus. Arrived within the expected timeframe, just allow plenty of time if you're getting the bespoke tartan watch.
Hi. Watch is beautiful. Wish it had been in waterproof packaging as was left in the rain by delivery person. However thankfully the watch was fine but cars inside soggy. Beautiful watch and my husband loves it
I bought this watch for my husband for our 30th wedding anniversary and it was very easy to find his family tartan (Hunting Frazer), choose an inscription etc and order it. It arrived promptly and my husband absolutely loves his watch and is happy that it actually came from Scotland.
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Watch band is very nice and fits my watch perfectly. I ordered two bands of the same design and each one is different which makes each one even extra unique.
With my fingers crossed, I ordered my MacKinnon watch on-line, not really knowing the company or how good my experience would be overseas. I am very happy to report the process was easy and the watch is beautiful. It is truly a treasured heirloom already with our clan tartan and clan name on the wristband. I can recommend and say you can order with confidence from MacKinnon Watches.
Still waiting for delivery.
I ordered a watch for my father for Father's Day, and when I was worried about it arriving in time, customer service responded so fast to my query, and once shipped, the watch arrived in plenty of time. The quality and craftsmanship of the watch were absolutely wonderful, and my dad LOVED it. He put it on almost immediately. Thank y'all so much for your service and the beautiful watch!
I love my unique and beautiful watch.
Very efficient service. Kept well informed and arrived earlier than expected. Very nice watch.
My wife really liked the accuracy of the tartan on the watch band. She wears it every day. Ordering was easy and intuitive.
Really unique gift. Well done
I really liked the concept of a custom tartan watch band and it was an ideal gift for a family member, unfortunately I was disappointed in the quality of the item received. There didn’t seem to be any effort made in the placement of the tartan, so the band is mostly just one solid color with a little of the contrasting stripes of color nearly cut off on the edge. It doesn’t seem like it would have been difficult to center the pattern to better show the different colors of the tartan. The watch band is definitely machine stitched, the stitches are a bit wonky in places and with the contrasting blue stitching they use it’s pretty noticeable. The edges of the leather aren’t finished, just cut, so I see the potential for it to irritate the skin of the wearer pretty quickly. The shipping took some time, which is fair given it’s a custom item and shipped internationally, but it was pretty disappointing to see the final product after so much time waiting. Again, it was a gift so it was wrapped when it arrived (standard wrapping, thin paper and a tiny drug store bow, don’t expect quality wrapping paper and a satin bow) and I didn’t get to see it until the recipient unwrapped it. It was an anticlimactic moment, “oh, what a neat…concept.” I was a little embarrassed but he did appreciate the thought. I love that it’s a small business and the idea of getting to use our family tartan, but it’s not worth the price paid for what you actually get and I won’t shop there again. I wish them well, they could be a really great gift supplier if there were improvements.
Excellent Service Watch Was Bought As A Present And Absolutely Loved Quality Is Excellent 😄
I ordered an Apple watch band with my mother’s family tartan. It turned out lovely & I find joy everytime I check my watch. I was so happy I went back in & ordered another watchband! I requested an extra large band as my wrists are unfortunately large. The length of the band they sent was perfect!!
WOW WOW WOW You will not regret getting a McKinnon Watch, Quality Product, Exceptional Craftsmanship and Customer Service to complement it all!What an amazing experience, TWICE! First: Purchase a watch for my Husband with customization for Christmas 2024. Arrived as promised on time. Unfortunately my husband needed a bigger band, the standard band was a little snug.Second: Reached out to the incredible team and requested a custom size band ... AGAIN no problem they went above and beyond,replicated the original customization perfectly. THANK YOU! StephenSarasota FL USA
They were quick to respond about any questions about the order. The product was packaged thoughtfully! It was exciting to be able to present a unique gift to my son. Menzies clan tartan watch to honor his successful brew!
MacKinnon Watches specializes in creating custom Scottish watches that feature authentic tartan straps, allowing customers to celebrate their heritage through personalized timepieces. With a selection of over 1,000 tartans sourced from Scottish mills, the company enables individuals to design watches that reflect their clan colors and preferences. Targeting both local and international customers, MacKinnon Watches offers worldwide shipping, including free options for UK residents. The company emphasizes customer satisfaction, boasting a high rating from numerous clients. Through their commitment to quality craftsmanship and cultural representation, MacKinnon Watches caters to those looking for unique and meaningful accessories.
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