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Well, almost perfect! I'm here because my friend advised me and overall I'm happy

Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
Well, almost perfect! I'm here because my friend advised me and overall I'm happy
Back in the day, I tried to understand what would be cheaper for me, to buy food in store and go home, cooking it myself and eating, or ordering already cooked food, divided on several portions for the whole week and so on. Of course, the 1st option won and this is why I write this review about Macros. They have a really exclusive offer in terms of cooked food. Not only do they cater to the needs of various people, on various diets, keto, mass gain, sculpt and so on, but also the diversity of dishes in menus is stunning!
Very pleased with the quality of the meals. What drew me to this company is the massive range of dairy free meals And also the fact that I can choose the larger sizes. The one downside is they automatically signed me up for a weekly subscription after my first order so you just have to go on and cancel that if you just want infrequent ordering/one off.
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Meals arrived in a timely manner and orders were as per specified. My order included 10 meals a week (accounting for lunch + dinner for 5 days) and accommodated a large variety of different meals as I wanted to give everything a go. The meals were quite tasty and varied - if only they were larger! (but that defeats the whole point of macro/calorie counting haha). Obviously certain styles of food may not appeal to the individual but it was quite easy to log on to their website and change next weeks order. Since it was around the holiday period I didn't get to eat as much of the prepared meals as intended so over the few weeks I ended up storing a couple in the freezer that I thought would make sense to keep better (pastas, lasagnas etc). They were perfectly fine even a couple of weeks later (with additional heating time to your own sensibilities). Overall quite satisfied with the products, for the ease of assess and the fact I can just bring them to work, whack them in the fridge and toss the containers after - definitely beats self preparation, packing and washing containers for us people who don't have the time!
It’s such a competitive market out there but Macros has the best formulated meals offering variety, tastiness, calories and great balance of nutrients. I’ve tried many brands but for me, Macros really stands out. Their options are pretty interesting and intriguing. Lots to choose from. They offer a lot of promotions as well throughout the year (this makes it so affordable) as well as different plans to meet dietary requirements (weight loss, muscle gain, vegan, lean)
So convenient and comes fresh not frozen so tastes fresh, well cooked and excellent. They calculate the calories and macros for you so no more calorie counting, meal prepping or grocery shopping! Also very surprising to see so much variety on the menu with seafood, chicken, beef, pork, tofu, legumes and other veg options as well as Asian style meals. I just had the green curry prawn noodle one and it was so good. Their kombucha and fresh juices are actually much better than the ones I can get at Woollies/Coles too. Very satisfied and highly recommended.
I’ve been meaning to start meal prepping but my busy work schedule doesn’t allow me to. So I decided to give macros a go and I am so glad I did. The food is tasty, I never have to worry about food prepping and I love the fact it keeps me full, filled with nutrition and just tasting like actual home cooke meals!!!
Meals taste amazing! Such healthy and quality ingredients used to make a beautiful tasting meals with great calories, proteins and carbs! Having a busy lifestyle and dedicated to the gym, macros allows me to do my day by day tasks and the easy usability of the website and great food lets me order and hit my goals easily. Very keen to try the new product drink range and keep enjoying those meals! Thank you Macros!
Been ordering Macros for almost a year and the experience so far has been great! Meals were always fresh and tasted great. Experienced an issue with my order 4 weeks ago however, the service has returned to being excellent. Would definitely recommend to anyone looking for an easy and convenient fix.
Love the convenience of their meals. Tastes great, too - my favourite is the chicken tenders with spuds and smoky mayo - yum! Would also recommend the lamb and shepherds rosemary pie. Their meals are also very well insulated with ice when packed, I don’t have to worry about it going off after they deliver and leave on my porch.
They offer a good variety of meals delivered straight to your door. I chose Balanced programme and was happy with choice of meals delivered. Meals were tasty and good size. Love their organic kombucha too. I will keep using them as it saves me so much time in the kitchen which I can spend with my family.
"I am absolutely enamored with the sheer convenience and delectable flavors that macro meals bring to the table. These culinary delights have proven to be a lifesaver during my weight loss journey. As someone who has authored not one but two cookbooks, I can attest to the incredible depth of flavor that macro meals offer, making them an unequivocal recommendation in my opinion. What truly sets them apart is the unparalleled ease of delivery and the effortless accessibility of their customer service. The attention to detail displayed by the team behind macro meals is nothing short of extraordinary. It's a culinary experience that continues to exceed my expectations at every turn, and I couldn't be more delighted."
The quality and taste of each meal I purchased was divine. The portion is enough to keep you full for 4-5hrs. Will recommend to anyone who is hesitant in trying.
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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