Scheduling issues
The cleaning itself is fine, but they've rescheduled on me twice with short notice. It's frustrating when you plan your day around their visit. The actual work quality is decent though.
Maid Brigade is a residential cleaning service company that provides professional house cleaning services to homeowners. The company typically offers regular cleaning schedules as well as one-time cleaning services, focusing on maintaining clean and organized living spaces for their clients. They generally employ trained cleaning professionals who use established cleaning procedures and supplies to service residential properties.
Maid Brigade receives a generally positive reception from customers, with many praising the professionalism and thoroughness of the cleaning teams. Reviewers consistently highlight the staff's friendliness, punctuality, and attention to detail, noting that their homes feel fresh and organized after each visit.
Families appreciate the team's gentle handling of children's toys and their reliability, making them a trusted choice for busy households. However, some customers express frustration with scheduling issues, citing instances of last-minute rescheduling that disrupt their plans. Additionally, a few reviews mention that while the basic cleaning is satisfactory, there is room for improvement in areas like dusting and communication. Overall, Maid Brigade is seen as a reliable cleaning service, though some aspects could be enhanced.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Maid Brigade. Filter by what matters to you.
The cleaning itself is fine, but they've rescheduled on me twice with short notice. It's frustrating when you plan your day around their visit. The actual work quality is decent though.
Quick answers to the questions people ask most.
Maid Brigade provides comprehensive residential and commercial cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, and post-construction cleanup. They also offer specialized services like carpet cleaning, window washing, and holiday cleaning preparations.
Maid Brigade offers flexible scheduling options including weekly, bi-weekly, monthly, or one-time cleaning services. You can adjust your cleaning frequency based on your needs and budget.
Yes, Maid Brigade uses eco-friendly, non-toxic cleaning products that are safe for families with children and pets. They prioritize green cleaning solutions that effectively clean while maintaining a healthy indoor environment.
No, you don't need to be home during your scheduled cleaning. Many customers provide access instructions and allow the cleaning team to work while they're away. Maid Brigade's staff are bonded and insured for your peace of mind.
Pricing varies based on the size of your home, frequency of service, and specific cleaning needs. Contact your local Maid Brigade office for a free estimate tailored to your requirements.
Most Maid Brigade locations operate Monday through Friday from 8:00 AM to 5:00 PM, with some Saturday availability. Hours may vary by location, so check with your local office for specific scheduling options.
Yes, all Maid Brigade employees undergo thorough background checks and are fully bonded and insured. The company maintains comprehensive liability insurance to protect both customers and staff.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Maid Brigade offers a satisfaction guarantee and will return within 24 hours to re-clean any areas that don't meet your expectations at no additional charge. Customer satisfaction is their top priority.
You can contact Maid Brigade by calling their local office number, visiting their website to request a quote online, or using their mobile app. Each location has dedicated customer service representatives to assist with scheduling and questions.
Maid Brigade is a residential cleaning service company that provides professional house cleaning services to homeowners. The company typically offers regular cleaning schedules as well as one-time cleaning services, focusing on maintaining clean and organized living spaces for their clients. They generally employ trained cleaning professionals who use established cleaning procedures and supplies to service residential properties.