
M&S Motorcycles is a motorcycle dealership located in Newcastle upon Tyne, specializing in the sale of both new and used motorcycles. The company offers a diverse selection of popular brands, including Ducati, Suzuki, and Kawasaki, catering to a wide range of motorcycle enthusiasts, from first-time buyers to seasoned riders. In addition to new models, M&S Motorcycles features a selection of classic bikes, appealing to collectors and vintage motorcycle fans. The dealership also provides comprehensive servicing and repair options through its factory-trained technicians, who are equipped with the latest technology for various motorcycle brands such as Honda and Yamaha. M&S Motorcycles further enhances its services with a Fast Fit department, offering quick maintenance solutions like MOTs and the installation of essential components such as tyres and brakes. Additionally, the company stocks a wide range of parts and accessories, ensuring customers have access to necessary products for their motorcycles.
Reviewers express mixed feelings about M&S Motorcycles, highlighting both commendable service and significant issues. Many customers praise the excellent service provided by the staff, noting that their assistance has been crucial for trips, such as a successful journey to Scotland.
However, a substantial number of reviews warn potential customers to avoid the company due to hidden charges that can catch buyers off guard. Complaints about the business being frequently closed and the overall experience being a waste of time are also prevalent. While some individuals appreciate the service they received, the negative feedback regarding transparency and accessibility overshadows these positives. Overall, the sentiment leans towards caution, with many advising others to steer clear of M&S Motorcycles.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 11 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“Great service by all at M&S…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.8 out of 5 (fair) | 100 out of 100 | — | 11 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
Bottom line: M&S Motorcycles is #4 of 5 on overall rating in this group.
11 reviews of M&S Motorcycles. Filter by what matters to you.
Over a year ago
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 55% are 1–2★.
M&S Motorcycles is a motorcycle dealership located in Newcastle upon Tyne, specializing in the sale of both new and used motorcycles. The company offers a diverse selection of popular brands, including Ducati, Suzuki, and Kawasaki, catering to a wide range of motorcycle enthusiasts, from first-time buyers to seasoned riders. In addition to new models, M&S Motorcycles features a selection of classic bikes, appealing to collectors and vintage motorcycle fans. The dealership also provides comprehensive servicing and repair options through its factory-trained technicians, who are equipped with the latest technology for various motorcycle brands such as Honda and Yamaha. M&S Motorcycles further enhances its services with a Fast Fit department, offering quick maintenance solutions like MOTs and the installation of essential components such as tyres and brakes. Additionally, the company stocks a wide range of parts and accessories, ensuring customers have access to necessary products for their motorcycles.
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