Manor Estate Agent is a reputable estate agency operating in East London, specifically serving the areas of Barking, Forest Gate, Manor Park, East Ham, Ilford, Dagenham, and surrounding locations. The company specializes in a range of property services, including sales, lettings, guaranteed rent schemes, and property investment advice. With years of experience in the industry, Manor Estate Agent aims to provide comprehensive support to both property sellers and landlords.
The target customers of Manor Estate Agent include homeowners looking to sell or rent their properties, as well as tenants seeking rental accommodations. The agency offers a no sale, no fee policy for sales and a no let, no fee approach for lettings, ensuring clients receive value for their investment. Additionally, the company features an online portal for clients to monitor their property transactions and provides free instant valuations to assess property worth.
Manor Estate Agent has a positive customer experience.
Manor Estate Agent consistently receives high praise from customers, reflecting an impressive average rating of 5.0/5. Reviewers highlight the professionalism and responsiveness of the staff, particularly praising individuals like Sulman and Mr.
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Khan for their exceptional support throughout the letting and selling processes. Many customers appreciate the seamless communication and the ability of the team to address issues promptly, which significantly reduces stress during transactions. The service is described as attentive and reliable, with clients expressing gratitude for the thorough assistance provided. Additionally, the agents are noted for their dedication to achieving the best outcomes for their clients. Overall, the overwhelmingly positive feedback underscores Manor Estate Agent's commitment to excellent service and customer satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
72
100%
● Low
5.0 / 5 overall
=
72 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 0.3
12-month avg
4.9
All-time
5.0
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
5.0
2
Dec 24
5.0
2
Jan 25
5.0
1
Feb 25
—
0
Mar 25
4.5
2
Apr 25
5.0
1
May 25
—
0
Jun 25
—
0
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 72 most recent reviews.
Top praiseof 72 positive reviews
Customer service56%
40 mentions
Professionalism28%
20 mentions
Fast & efficient25%
18 mentions
Helpful support24%
17 mentions
“The staff is very helpful and the service was also great”
On “Customer service” · Mar 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
We had a very good experience letting our flat with Sulman at Manor Estate Agent. Always helpful and responsive and gave good advice. Helped to take the stress out of the letting process.
They were professional and communicated through the period of referencing and getting my apartment. Also, addressed issues encountered during my stay quite satisfactory. Lastly, i got my deposit in fu... See more
Manor Estate Agent offers comprehensive real estate services including property sales, purchases, rentals, and property management. We assist both residential and commercial clients with their property needs. Our experienced agents provide market valuations, property marketing, and guidance throughout the entire transaction process.
What are your business hours?
Our office hours are typically Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays and major holidays. However, we can arrange appointments outside regular hours to accommodate client schedules.
How can I contact Manor Estate Agent?
You can reach us by phone during business hours, through our website contact form, or by visiting our office location. We also respond to email inquiries and can arrange consultations at your convenience. Contact information is available on our website and business listings.
Do you handle both buying and selling properties?
Yes, we provide services for both property buyers and sellers. Our agents assist sellers with property valuations, marketing strategies, and negotiations. For buyers, we help identify suitable properties, arrange viewings, and guide them through the purchase process.
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What areas do you serve?
Manor Estate Agent serves the local area and surrounding communities. We have extensive knowledge of neighborhood markets, schools, amenities, and local property trends. Please contact us to confirm if we service your specific area of interest.
Do you offer property management services?
Yes, we provide property management services for landlords and property investors. This includes tenant screening, rent collection, property maintenance coordination, and handling tenant relations. Our management team ensures properties are well-maintained and profitable for owners.
How do I schedule a property valuation?
You can schedule a property valuation by contacting our office directly or submitting a request through our website. Our qualified agents will arrange a convenient time to visit your property and provide a comprehensive market assessment. Most valuations can be scheduled within a few business days.
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We had a very good experience letting our flat with Sulman at Manor Estate Agent. Always helpful and responsive and gave good advice. Helped to take the stress out of the letting process.
They were professional and communicated through the period of referencing and getting my apartment. Also, addressed issues encountered during my stay quite satisfactory. Lastly, i got my deposit in full and without hassles when I moved out of the property. Definitely recommend them.
Excellent Service and Full Deposit Refund! Salman is best.
We had a fantastic experience with this real estate agent! From the very beginning, they were professional, helpful, and always available to answer our questions. They made the entire rental process smooth and stress-free.
What impressed us the most was their honesty and fairness—when we moved out, they returned our full deposit without any issues. It’s rare to find such trustworthy and reliable service in the real estate market, and we truly appreciate it.
Highly recommended for anyone looking for a seamless and positive rental experience! Thank you for your outstanding service! 🙌🏻✨
I had instructed major high street estate agents who promised to sale and and achieve the best price.
After several viewings and wasting nearly a year with them and no sale, my nephew introduced me to Manor Estate agent.
I got in touch with them and am happy to say how impressed I was with they professional services provided by them. Excellent service from start to finish here are a few examples of my experiences:
- Genuine and honest approach.
- Low commission rates saved me thousands of pounds.
- Excellent response time to questions raised.
- Taking control of viewings from arranging to attending and showing round.
- Actually finding the buyer and selling the house.
I 100% recommend Manor Estate agents to anyone looking to sale. I have already recommended them to my friends.
Amazing service from Manor Estates on sale of home!
Absolutely first class service from Manor Estates. From the very first meeting with Sulman and team it was clear that the sale of my house would be conducted professionally and with careful attention to client needs. Clear guidance and surrounding area benchmarks were provided before setting an asking price in line with our objectives. Professional photos and videos were then taken to begin the marketing process. Manor Estates were able to drive up interest in the property and seemed to have access to additional prospective buyers. Manor Estates clearly know the local housing market extremely well. The pros and cons of each offer were carefully explained before an offer was excepted. Manor Estates than coordinated all aspects of the sale, including constantly contacting buyer and seller solicitors , arranging the survey, being in contact with buyer mortgage advisers, speaking constantly to the buyer and keeping us updated. Manor Estates even arranged for a security locks to be placed in the house when it was vacant for a few weeks before exchange! Always attentive to client needs and always available on the phone to answer questions without any delays.
All in all a super smooth process from start to finish. Unbelievable that the time from first marketing the property to exchange was less than 2 months! All because the whole process was expertly and professionally managed by Manor Estates. Amazing service and very efficient.
Highly recommended. I will actively seek out Sulman and team on future transactions.
I recently had great experience to find a rental property, and I could't be more pleased with the experience, From the moment we started the search, Mr Khan and Salman was incredibly attentive, professional, and helpful.
They took the time to listen my preferences and specific requirements, and were quick to suggest properties that really suited my needs.
Office internal staff was also helpful during the tenancy process.
We had a very positive experience with estate agents in a sale of our property they are very helpful reliable and trustworthy. Thank you Sulman for excellent support during the sale which makes big difference.
I am immensely grateful to Manor Estate Agent for their outstanding service and exceptional support throughout my search for a rental home. Their dedication, expertise, and personalized approach made the entire experience smooth and stress-free, and I cannot thank them enough for their invaluable assistance.
Sulman has been exceptional. From the moment we started working together, he took the stress off my hands. He sorted out everything, From getting gas and electric certificates to open house, inventories, tenant references etc. He's efficient and always available to help. Nothing is ever too much for him to deal with!
Throughout the renting process, Mr. Sulman and his crew shown a high level of professionalism and provided prompt and great communication, answering all of my questions. In addition to keeping me informed at every turn, they handled difficulties with great efficiency. I wholeheartedly endorse them as a top-notch agency. Will Recommend it to anyone who is in need of a property.
Mr Khan and his team were very professional throughout the rental process with excellent communication where my queries were responded to quickly. They always kept me updated at every stage and not only this they also were very efficient in dealing with post sign up issues. Definitely recommend them as an excellent agent.
I needed a valuation carried out and Khan was great in assiting with this. He was courteous and professional and responded to my request very quickly. Really pleased with the service I received.
The service I received was just 1st class service. Thank you to Mr Khan for the last minute appointment for my property inspection report for uk visa immigration. Highly recommend anyone to use this business for any of the services provided can’t thank you enough!!!
First of All Mr. Khan from Manor Estate Agent who managed the viewing is a great professional. He has been very helpful all through this letting process. I needed to move as soon as possible and Mr. Khan made it possible for me. Manor Estate Agent managed the whole process of moving in quite brilliantly.
A huge thank you to Sulman, Mr Khan and whole team at Manor Estates. They have done a super job finding someone to rent our house. The communication has been spot on, I have been kept on the loop at all times whether it’s an email, text or a phone call. In addition they have been very quick to respond to my queries. Throughout the whole rental process I have been put at ease.
Keep up the excellent work.
When viewing properties, bring identification and any pre-approval letters from your lender. For making an offer, you'll need proof of funds, financing pre-approval, and personal identification. Our agents will provide a complete checklist of required documents once you're ready to proceed with a purchase.
Do you work with first-time homebuyers?
Absolutely, we welcome and specialize in helping first-time homebuyers navigate the property market. Our agents provide patient guidance through each step of the buying process, from initial searches to final closing. We can also recommend trusted mortgage brokers, solicitors, and other professionals you'll need.
How long does it typically take to sell a property?
The time to sell varies depending on market conditions, property type, location, and pricing strategy. Our agents will provide realistic timelines based on current market data and comparable sales in your area. We work diligently to market properties effectively and achieve sales as quickly as possible.
What happens after I make an offer on a property?
Once you make an offer, we present it to the seller and negotiate terms on your behalf. If accepted, we coordinate with solicitors, arrange surveys and inspections, and guide you through the legal process until completion. We maintain regular communication to keep you informed throughout the entire transaction.
Do you provide market reports and property insights?
Yes, we regularly provide market updates, property reports, and local area insights to our clients. These reports include recent sales data, market trends, and neighborhood developments. You can request specific market information for areas of interest or sign up for regular market updates.
About Manor Estate Agent
Manor Estate Agent is a reputable estate agency operating in East London, specifically serving the areas of Barking, Forest Gate, Manor Park, East Ham, Ilford, Dagenham, and surrounding locations. The company specializes in a range of property services, including sales, lettings, guaranteed rent schemes, and property investment advice. With years of experience in the industry, Manor Estate Agent aims to provide comprehensive support to both property sellers and landlords.
The target customers of Manor Estate Agent include homeowners looking to sell or rent their properties, as well as tenants seeking rental accommodations. The agency offers a no sale, no fee policy for sales and a no let, no fee approach for lettings, ensuring clients receive value for their investment. Additionally, the company features an online portal for clients to monitor their property transactions and provides free instant valuations to assess property worth.