Maxbo is a comprehensive retail platform that caters to individuals and professionals seeking materials and supplies for home improvement projects. The company provides a wide range of products, including tools, flooring, and various construction materials, designed to meet the needs of both small and large projects. With a focus on customer satisfaction, Maxbo encourages creative DIY initiatives, offering guidance and inspiration for projects such as building bird feeders and home renovations.
Targeting homeowners, DIY enthusiasts, and contractors, Maxbo also features a loyalty program, MaxBonus, which rewards members with bonuses ranging from 10% to 25% on their purchases. This program is aimed at enhancing the shopping experience by providing exclusive offers and access to helpful resources. By combining quality products with customer-centric services, Maxbo positions itself as a reliable partner for those looking to complete their home improvement endeavors efficiently.
MAXBO receives significant criticism from consumers, particularly regarding its customer service and pricing. Many reviewers express frustration over the lack of assistance in stores, with reports of staff being unhelpful or uninterested.
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Issues with inventory accuracy are also prevalent, as customers frequently find that items listed as available online are not in stock. Additionally, several people highlight that prices at MAXBO are often much higher than competitors, leading to dissatisfaction with perceived value. However, some positive feedback notes the quick delivery service and a few instances of friendly staff, which provide a glimmer of hope amidst the negativity. Overall, the sentiment leans heavily towards disappointment, with many customers advising against shopping at MAXBO due to these recurring issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.2
22
100%
+0.7
● Low
2.2 / 5 overall
=
22 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
1.7▲ 0.7
12-month avg
1.5
All-time
2.2
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
1.0
2
Jul 24
5.0
1
Aug 24
1.0
1
Sep 24
1.0
1
Oct 24
1.0
1
Nov 24
1.0
2
Dec 24
2.0
2
Jan 25
—
0
Feb 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
Top praiseof 5 positive reviews
Customer service40%
2 mentions
“I was served by a lovely and friendly young lady at MAXBO Asker today, 24 July, 2024”
On “Customer service” · Jul 24, 2024
Top complaintsof 15 negative reviews
Customer service13%
2 mentions
“Var innom for å handle mange kvadratmeter gulv og tok kontakt med en av de ansatte på avdelingen for å få hjelp til å...”
On “Customer service” · Feb 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
Overall rating and review count for this company and similar companies
Dagens røvertips! Maxbo opererer uten prisløfte/prismatch i motsetning til flere av deres konkurrenter. Så det er en større trygghet å kjøpe hos konkurrenter! For da får du laveste pris uten diskusjon.(noen opererer med 15% ekstra i tillegg til prismatch!)
@Maxbo Karihaugen
Høsten’22 oppdaget jeg at maleravdelingen i butikken hadde en plass hvor de solgte ut returnerte, uåpnede/ubrukte malingsbøtter. Disse ble solgt med -70% rabatt avslag ift veil pris. Dessverre hadde jeg ikke mulighet for å kjøpe noe på dette tidspunktet. Kom tilbake idag og hadde store forventninger til dette utsalget, men ble skikkelig skuffet. Disse malingsbøttene var satt ut i vinterkulden:-(
Ville det ikke vært bedre og tjent noen kroner, i stedet for bare å kaste gode produkter?
Hvor er miljøfokuset?
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Maxbo is a comprehensive retail platform that caters to individuals and professionals seeking materials and supplies for home improvement projects. The company provides a wide range of products, including tools, flooring, and various construction materials, designed to meet the needs of both small and large projects. With a focus on customer satisfaction, Maxbo encourages creative DIY initiatives, offering guidance and inspiration for projects such as building bird feeders and home renovations.
Targeting homeowners, DIY enthusiasts, and contractors, Maxbo also features a loyalty program, MaxBonus, which rewards members with bonuses ranging from 10% to 25% on their purchases. This program is aimed at enhancing the shopping experience by providing exclusive offers and access to helpful resources. By combining quality products with customer-centric services, Maxbo positions itself as a reliable partner for those looking to complete their home improvement endeavors efficiently.