Mayflower is a business services company that typically provides moving and relocation services for residential and commercial clients. The company offers transportation of household goods, office equipment, and other belongings across local, long-distance, and interstate routes. Mayflower may also provide additional services such as packing, storage solutions, and logistics support to facilitate smooth relocations.
Reviewers generally express satisfaction with Mayflower's services, highlighting their professionalism and efficiency during moves. Many customers commend the company for exceeding expectations, particularly in corporate relocations where flexibility and care for sensitive materials are emphasized.
Positive experiences include smooth transitions and competitive pricing, with some noting that the team handled logistics effectively. However, there are notable criticisms regarding coordination, with several consumers reporting disappointing communication between departments, leading to confusion and stress. While the moving crews are often described as competent, issues like scheduling delays and customer service responsiveness are mentioned as areas needing improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Moving Companies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Mayflower. Filter by what matters to you.
The actual moving service was good and nothing was damaged, but the customer service could use improvement. Had difficulty reaching our coordinator and getting updates on delivery timing. The crew itself was fantastic though.
The move was completed without major issues, but nothing particularly stood out as exceptional. Service was adequate and pricing was in line with competitors. Would probably shop around more next time but wouldn't rule them out.
The move went mostly well, but one of our conference tables got scratched during transport. They did handle the claim professionally and compensated us fairly. Just wish they had been more careful initially.
Quick answers to the questions people ask most.
Mayflower provides comprehensive moving services including local and long-distance residential moves, corporate relocations, international moving, and storage solutions. They also offer packing services, specialty item moving for pianos and antiques, and vehicle transportation.
You can request a free moving quote by visiting Mayflower's website, calling their customer service line, or scheduling an in-home estimate. For the most accurate quote, they recommend an in-home survey where an agent assesses your belongings and specific needs.
Yes, Mayflower is a federally licensed moving company regulated by the Federal Motor Carrier Safety Administration (FMCSA). They carry comprehensive insurance coverage and maintain proper licensing for interstate and international moves.
Mayflower's customer service is typically available Monday through Friday from 8 AM to 5 PM local time. However, hours may vary by location, so it's best to contact your local Mayflower agent for specific office hours.
It's recommended to book your move at least 4-6 weeks in advance, especially during peak moving season (May through September). Booking early ensures better availability and may provide more scheduling flexibility.
Yes, Mayflower offers both full-service packing and packing materials for DIY moves. Their professional packers can handle everything from fragile items to entire households, and they provide boxes, tape, bubble wrap, and other moving supplies.
Mayflower offers different levels of moving protection, including basic coverage and full-value protection. If items are damaged during your move, you can file a claim within nine months, and they will work to resolve it according to your chosen coverage level.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Mayflower provides vehicle transportation services for cars, motorcycles, boats, and RVs. They work with licensed auto transport carriers to safely move your vehicles to your new location.
Mayflower provides both short-term and long-term storage options in secure, climate-controlled facilities. Storage services are available for temporary needs during your move or extended storage requirements.
Mayflower is a business services company that typically provides moving and relocation services for residential and commercial clients. The company offers transportation of household goods, office equipment, and other belongings across local, long-distance, and interstate routes. Mayflower may also provide additional services such as packing, storage solutions, and logistics support to facilitate smooth relocations.
