Mura Car Accessories (MCA) specializes in car infotainment repairs and offers an online shop for a variety of automotive electronic components. The company provides repair services for infotainment systems from well-known brands such as BMW, Audi, Mini, Mazda, and more. Customers can expect efficient service, with many reporting quick turnaround times for repairs. MCA also sells refurbished and new infotainment units, ensuring quality options for consumers looking to enhance their vehicle’s technology.
The target market for Mura Car Accessories includes vehicle owners seeking reliable repairs and upgrades for their car infotainment systems. With a presence in over 30 countries and numerous positive reviews from international forums, the company has established a reputation for quality service and customer satisfaction. Through its online platform, MCA aims to meet the needs of automotive enthusiasts and everyday drivers alike, providing practical solutions for car electronics.
Mura Car Accessories - MCA has a positive customer experience.
Mura Car Accessories (MCA) receives overwhelmingly positive feedback for its repair services, particularly for automotive audio and infotainment units. Reviewers consistently praise the professionalism, quality of work, and reasonable pricing, noting quick turnaround times and excellent communication.
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Many customers express satisfaction with the repairs on their BMW and Audi units, highlighting the effective diagnosis and timely delivery of their devices. However, there is a notable complaint regarding a customer's experience of wasted time and money due to a prolonged diagnosis process, which contrasts with the generally efficient service reported by others. Despite this isolated issue, the majority of consumers recommend MCA for its reliable service and effective repairs. Overall, Mura Car Accessories is viewed very favorably by its customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
71
100%
● Low
4.9 / 5 overall
=
71 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
5.0
1
Feb 25
—
0
Mar 25
5.0
1
Apr 25
5.0
1
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
Top praiseof 69 positive reviews
Customer service48%
33 mentions
Fast & efficient36%
25 mentions
Delivery19%
13 mentions
Prices & value16%
11 mentions
“Mon unité centrale iDrive sur une BMW E90 ne fonctionnait plus, écran noir, plus aucun son, éjection cd hors service,...”
On “Customer service” · Aug 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Na het lang zoeken op Google.com heb ik eindelijk een bedrijf gevonden, die mijn versterker van mijn mercedes w221 S550 heeft kunnen maken voor een redelijke prijs. 👍🏽 ik ben zeer tevreden over dit... See more
I wasted two months for a diagnosis of my unit, and now also paid for the return.
Thanks for the long reply, and I understand that you moved to a new apartment. I would have been happy to pay for th... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Na het lang zoeken op Google.com heb ik eindelijk een bedrijf gevonden, die mijn versterker van mijn mercedes w221 S550 heeft kunnen maken voor een redelijke prijs. 👍🏽 ik ben zeer tevreden over dit bedrijf en over de communicatie en service ervan, alleen het verzenden er naar toe heeft wel even geduurd, maar gelukkig de reparatie en het terug sturen ervan ging best vrij snel 😃 ik raad dit bedrijf zeker weten aan 👍🏽
I wasted two months for a diagnosis of my unit, and now also paid for the return.
Thanks for the long reply, and I understand that you moved to a new apartment. I would have been happy to pay for the diagnosis or even fix, but you did not even look at it.
It very much look like this "company" is no longer active.
Excellent service from the uk. Easy posting and forms.
Quick turn around and very fast delivery back to uk.
Just put head unit back into my bmw. Working perfectly and I am very impressed with the excellent service thanks.
Bonjour
J'avais le MIB2 complétement hors service sur mon Audi (plus de radio, de carplay, de navigation, plus aucun réglage possible, etc...).
Au départ j'étais hésitant pour le faire réparer chez MURA mais le coût du remplacement chez le concessionnaire était exorbitant ! Finalement j'ai reçu mon MIB2 en retour complétement fonctionnel (Cela à mis environ 3 semaines) mais Alex ou Vlad ont toujours répondu aux mails et aux demandes Whatsapp. Merci à eux.
I dont know what more to say other than THANK YOU!!! Just received my infotainment unit back. Admittedly it was a nervous time, sending an expensive device to a different country (sent from Canada). And then waiting for it to come back. Things get lost in the mail system. But Vlad knew I was nervous about this. His communication, reassurance and the professionalism is second to none. I wont use anyone else to do any type of sensitive repair. I wish I could give a second guarantee to anyone who is nervous as I was, but all I can do is write this review. Vlad and the rest of the Mura team - hats off to you. I am humbled by your service.
Réparation amplificateur Audi A4B8 mmi3g+, rapide efficace, renvoi rapide, bel emballage. Remplacement préconisé par le concessionnaire 1250€, prix de la réparation 200€ plus les frais de port : belle économie surtout pour un matériel encore fonctionnel. Merci encore.
First class service! HIGHLY RECOMMENDED! these guys fixed in no time my bmw e61 CiC unit for a fraction of what i would pay for new unit. Alex kept me updated all the time of what is happening.
Thanks.
Sent my bmw CIC drive to them, they fixed it and sent it back with 1 years warranty,its now back in the car and works a treat no reprogramming..In total to send it have a full check over,have the CIC mother board change with return €440. A bargain when in the UK they want your arm in the price...
My 2015 BMW 5 Series Head Unit failed.
A repeated cycle of the communications switching on and then restarting itself.
After trying to resolve this for some time I was adventually recommened Mura. The process was seamless-as long as you have someone to help remove the communication box ( similar to a car stereo & takes about 10 mins)-I didn't want to try this myself.
I checked with Mura that they could service this and the response and instructions for posting were clear and concise.
The communications box(stereo) was returned within a couple of weeks-fitted locally ( 10 mins) and all is well.
Sent my BMW CCC unit from the UK.
Repaired and returned to me with no problems even with the new rules regarding sending things from the UK to Europe concerning customs, following the instructions on their web site on what to do.
Repaired with a supplied warranty as well.
Great guys to deal with.
Excellent service, in every way! Shipping is easy (from Finland) and they keep the customer very well informed about the progress of the repair. The repair of the BMW CCC-unit only took a day and they announced as soon as the repair was complete. The repair was quick and cheap, we are more than happy! Thank you very much!
Mon ccc e90 déconnait,jusqu'à rendre l'âme. En fesant des recherche sur internet j'ai découvert mca.
Via le tchat je suis entré en contact avec eux et mon expliquer la posedure.
J'ai envoyé le ccc,
La répartition à été rapide , il me l'on renvoyé bien emballé.
Une fois monté le ccc fonctionne parfaitement et j'ai vue qu'il on fait une mise à jour du système.
Le ccc fonctionne parfaitement bien
Je vous recommande les yeux fermés.
I sent a BMW iDrive (2010 F10 5 Series) that was constantly rebooting to MCA. Their instructions and communications were very clear, and they did a great job for a very reasonable price. The iDrive has been working perfectly since I received it back. Would highly recommend.
I had reeboting CCC on my BMW, found this company on a forum with good reviews, i tried and sent the module, everything went excellent, good info and support from them, everything was tip top. Good prices, good support all way long, and good and fast job. Excellent. Highly recommends by me to others to use them for repairs.
Regards from Sweden
Mura Car Accessories (MCA) specializes in car infotainment repairs and offers an online shop for a variety of automotive electronic components. The company provides repair services for infotainment systems from well-known brands such as BMW, Audi, Mini, Mazda, and more. Customers can expect efficient service, with many reporting quick turnaround times for repairs. MCA also sells refurbished and new infotainment units, ensuring quality options for consumers looking to enhance their vehicle’s technology.
The target market for Mura Car Accessories includes vehicle owners seeking reliable repairs and upgrades for their car infotainment systems. With a presence in over 30 countries and numerous positive reviews from international forums, the company has established a reputation for quality service and customer satisfaction. Through its online platform, MCA aims to meet the needs of automotive enthusiasts and everyday drivers alike, providing practical solutions for car electronics.