Transparanf and worry-free purchase
This was proper guidance and customer service end-to-end.

MDA Group - Real Estate is a reputable real estate agency based in Lugano, Switzerland, specializing in the sale, purchase, and rental of luxury properties, including villas, apartments, and penthouses in the Canton of Ticino. Established in 2015, the company has positioned itself as a leader in the Swiss real estate market, offering a comprehensive portfolio of high-end residential listings tailored to meet the demands of discerning clients. The agency provides advanced search options and personalized services to assist customers in finding their ideal homes. MDA Group - Real Estate caters to both buyers and sellers, ensuring that each transaction aligns with current market valuations and quality standards. With a focus on customer satisfaction, the company has cultivated a strong reputation for its expertise in the luxury real estate sector.
MDA Group receives overwhelmingly positive feedback from customers, who praise the professionalism and responsiveness of agents like Matteo and Gabriela. Reviewers highlight the seamless experience of purchasing homes, noting that the team provides clear communication and prompt assistance throughout the process.
Many express gratitude for the exceptional customer service, describing MDA Group as a reliable and dedicated real estate agency. However, a small number of reviews mention concerns about the agency's responsiveness, with one critic stating that they felt things were taken too lightly and experienced a lack of follow-up. Despite this isolated feedback, the majority of consumers are extremely satisfied with their experiences, making MDA Group a highly recommended choice for real estate needs. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 59 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 59 most recent reviews.
“This was proper guidance and customer service end-to-end”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 59 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: MDA Group - Real Estate is #1 of 5 on overall rating in this group.
59 reviews of MDA Group - Real Estate. Filter by what matters to you.
Over a year ago
This was proper guidance and customer service end-to-end.
Over a year ago
Agenzia immobiliare molto seria, collaborativa ad ogni richiesta di informazioni o perplessità. Risposte alle mail o telefono immediate. Complimenti a Gabriela e Matteo. Di una gentilezza, educazione... See more
Over a year ago
Everything perfect, every question answered, amazing customer service, great kindness and professionality.
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This was proper guidance and customer service end-to-end.
We've been looking for a home for 4 years in Lugano, changed many real estate companies and finally met the best MDA Group, with whom we bought our dream home. Thanks to Gabriela Unzeitig together with Matteo Degli Agli, we got the best profesional service.
Agenzia immobiliare molto seria, collaborativa ad ogni richiesta di informazioni o perplessità. Risposte alle mail o telefono immediate. Complimenti a Gabriela e Matteo. Di una gentilezza, educazione e serietà, che purtroppo, oggi direi più unica che rara. L intermediari che tutti vorrebbero accanto per l acquisto della propria casa. Ti fanno sentire seguito e a tuo agio. Grazie
Everything perfect, every question answered, amazing customer service, great kindness and professionality.
Matteo is competent, fair and very helpful. Highly recommended!
Agenzia seria e affidabile sotto ogni punto di vista. Matteo e Gabriela sempre gentili, disponibili e professionali. Attenti ad ogni dettaglio.
Ottima esperienza e professionalità. Appartamento venduto ad ottimo prezzo dopo pochi mesi
La Signora Gabriela Unzeitig ha stato bravissima, Tutta la informazione chiara e sempre mi ha aiutato con qualsiasi domande, risponde il telefono, email, una vera professionalità che oggi in giorno e difficile trovare, fortunata la azienda che c’è qualcuno così lavorando. Solo posso dire un 10 per tutto, ha stato anche un del motivo del acquisto, parte della negoziazione importante che è un appartamento. Grazie mille ancora Cordiali saluti
La Signora Gabriela Unzeitig ci ha accompagnato in questo percorso di acquisto dell'immobile in maniera impeccabile: educata come pochi, estremamente professionale nel mostrarci l'oggetto di acquisto di nostro interesse, mai insistente, gentile, disponibile a ogni nostra richiesta e super produttiva. Si merita dunque tutti i nostri complimenti! Brava! Tant'è che ora l'immobile é stato acquistato da noi :P Tanti auguri per il tuo futuro cara Gabriela! Speriamo di risentirci presto! Un caro saluto, Estelle & Dario S.
Agenzia molto professionale e reattiva. Consigliata.
Lavorare con Matteo è un vero piacere, sempre puntuale, disponibile e professionale. La sua passione è il motore della sua attività. Sono sicuro che le nostre collaborazioni future avranno ancora piu successo.
In my experience with MDA, I've found a dedicated and dependable ally supported by an enthusiastic team dedicated to delivering exceptional service. Collaborating with Matteo and his team, our primary aim was to ensure top-tier service for our clientele. My responsibilities entail steering clients through the financial dimensions of transactions, while MDA aids them in finding the perfect home and guiding them through the process. I cannot overstate how fortunate I am to have partnered with MDA, and I sincerely hope this testimonial motivates those who haven't yet explored their offerings.
Professionalità e competenza durante tutto il percorso che ci ha portato ad acquistare la nostra casa. Matteo è sempre stato molto disponibile, preparato e serio. Assolutamente consigliato.
Sempre gentile e disponibile, Matteo ha risolto prontamente le mie richieste di assistenza e riparazioni a casa. La sua professionalità e supporto hanno reso la mia esperienza davvero positiva durante il mio affitto, ora prolungato per un altro anno. Grazie ancora, Matteo!
Pleasant, swift and extremely professional action and advice! Thank you! The agent was very reliable, polite and competent. This was in strong contrast to a previous and bothersome experience with another another agency.
Sono molto soddisfatto dei vostri servizi, avete operato con professionalità, tempismo ed efficienza, così da permettere il conseguimento del miglior obbiettivo ottenibile. Anche l’assistenza nella fase del rogito notarile è degna di essere sottolineata.
prendono le cose molto alla leggera, non ti contattano, forse non hanno voglia
MDA and her front-man, Mr. Matteo Degli Agli, are simply fabulous. They accompanied us in the sale with extreme professionalism, enthusiasm and speed. In practice, we didn't have to worry about anything and in a very short time the apartment was sold for the amount we had agreed. A real guarantee, very highly recommended!!!
I recently had the pleasure of using MDA Group - Real Estate to sell my house, and I must say that the entire experience was nothing short of exceptional. From the very beginning to the final closing, MDA Group - Real Estate demonstrated professionalism, expertise, and a genuine commitment to helping me achieve the best possible outcome.
The entire process,even if it was not ending with the sell, has been super professional, smooth, clear . I would for sure recommend the service
MDA Group - Real Estate is a reputable real estate agency based in Lugano, Switzerland, specializing in the sale, purchase, and rental of luxury properties, including villas, apartments, and penthouses in the Canton of Ticino. Established in 2015, the company has positioned itself as a leader in the Swiss real estate market, offering a comprehensive portfolio of high-end residential listings tailored to meet the demands of discerning clients. The agency provides advanced search options and personalized services to assist customers in finding their ideal homes. MDA Group - Real Estate caters to both buyers and sellers, ensuring that each transaction aligns with current market valuations and quality standards. With a focus on customer satisfaction, the company has cultivated a strong reputation for its expertise in the luxury real estate sector.
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