Megabus is an intercity bus service that provides affordable long-distance transportation between major cities across North America and Europe. The company operates a fleet of coaches offering scheduled passenger service with online booking and typically features amenities such as free Wi-Fi and power outlets. Megabus is known for its budget-friendly pricing model and curbside pickup locations in downtown areas.
Reviewers generally find Megabus to be a comfortable and affordable travel option, particularly praising the clean buses and friendly staff. Many appreciate the value for money, noting that the reclining seats enhance long-distance travel experiences.
The booking process is often described as user-friendly, and the service is considered reliable, especially for regional trips. However, some customers mention areas for improvement, such as delays and disorganization during boarding. A few reviews highlight issues with broken power outlets and cleanliness in restrooms. Despite these criticisms, the overall sentiment remains positive, with many consumers recommending Megabus for budget-conscious travel.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Public Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Megabus. Filter by what matters to you.
6 months ago
For regional trips, this beats flying hands down when you factor in airport hassles and costs. Smooth ride and friendly staff.
6 months ago
The journey was comfortable enough and the price was fantastic. My main issue was with the boarding process - it was quite disorganized and took longer than expected. The bus itself was clean and the... See more
6 months ago
First time using Megabus and I was really impressed. The seats were more comfortable than I expected, especially for the price point. The bus departed exactly on time and arrived 10 minutes early. Pow... See more
6 months ago
The booking app is user-friendly and check-in was quick. Bus was clean and mostly on schedule. Only issue was that some seats had broken power outlets, but the staff was apologetic about it. The route... See more
Quick answers to the questions people ask most.
Megabus is a low-cost intercity bus service that operates routes across the United States and Canada. We provide affordable transportation between major cities with modern coaches equipped with free Wi-Fi, power outlets, and comfortable seating.
You can book tickets online at megabus.com, through our mobile app, or by calling our reservation line. We recommend booking in advance as our lowest fares are available for early bookings and popular routes can sell out.
Each passenger can bring one piece of luggage to store under the bus (up to 50 lbs) and one small carry-on bag. Additional bags can be purchased for an extra fee, and oversized or overweight items may incur additional charges.
Ticket changes and cancellations are subject to fees and fare differences. Changes must be made at least 6 hours before departure, and cancellations made within 24 hours of booking may be eligible for a full refund depending on the fare type.
Megabus typically uses curbside stops in city centers, often near transportation hubs, rather than traditional bus stations. Exact pickup and drop-off locations are provided when you book your ticket and can be found on our website.
Our buses feature free Wi-Fi, power outlets at every seat, air conditioning, reclining seats, and panoramic windows. Most of our double-decker buses also have an onboard restroom for passenger convenience.
We recommend arriving at your departure location at least 15 minutes before your scheduled departure time. Buses may leave up to 5 minutes early, so arriving on time is essential to avoid missing your trip.
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For regional trips, this beats flying hands down when you factor in airport hassles and costs. Smooth ride and friendly staff.
The journey was comfortable enough and the price was fantastic. My main issue was with the boarding process - it was quite disorganized and took longer than expected. The bus itself was clean and the driver was friendly. WiFi was spotty in some areas but worked most of the time.
First time using Megabus and I was really impressed. The seats were more comfortable than I expected, especially for the price point. The bus departed exactly on time and arrived 10 minutes early. Power outlets at every seat were a nice touch. Will definitely book again for future trips.
The booking app is user-friendly and check-in was quick. Bus was clean and mostly on schedule. Only issue was that some seats had broken power outlets, but the staff was apologetic about it. The route coverage is impressive and makes it easy to travel between major cities affordably.
The booking process was straightforward and the price was unbeatable. However, the bus was quite crowded and some passengers were noisy during the overnight journey. The air conditioning worked well though, and we arrived on time. Would use again for shorter trips.
Booked a trip from Chicago to Milwaukee and was pleasantly surprised by the comfort level. The seats were clean and had decent legroom. WiFi worked well throughout the journey. Only downside was we arrived about 20 minutes late, but considering the price I paid, I can't complain much.
Took an 8-hour trip and was worried about comfort, but it was actually quite pleasant. The reclining seats made it easy to rest, and the frequent stops were well-timed. Driver was professional and kept us updated on arrival times. Minor complaint about the temperature being a bit too cold, but overall very satisfied.
As a college student, this is my go-to for getting home. Super affordable and the routes are convenient.
I've used Megabus several times for work trips and they've been consistently reliable. The double-decker buses are comfortable and the upper level gives nice views. Free WiFi is a huge plus for staying productive during travel. Customer service could be more responsive, but overall solid experience.
While the fare was incredibly cheap, the experience had some drawbacks. The bus was delayed by 45 minutes without much explanation, and the restroom could have been cleaner. That said, the seats were comfortable and the WiFi worked well. For the price, it's still worth it if you're not in a rush.
Perfect for budget-conscious travelers. The bus was clean and the driver was professional.
You get what you pay for, which in this case is pretty good value. The journey was smooth and uneventful.
In case of delays or cancellations due to weather, traffic, or mechanical issues, we will notify passengers via email or text if contact information was provided. You may be eligible for rebooking on the next available service or a refund depending on the circumstances.
Megabus occasionally offers promotional discounts and special fares. We recommend checking our website regularly and signing up for our newsletter to stay informed about current deals and discounts.
You can reach our customer service team through the contact form on our website, by calling our customer service line, or through our social media channels. Response times may vary depending on the contact method and current volume.
Megabus is an intercity bus service that provides affordable long-distance transportation between major cities across North America and Europe. The company operates a fleet of coaches offering scheduled passenger service with online booking and typically features amenities such as free Wi-Fi and power outlets. Megabus is known for its budget-friendly pricing model and curbside pickup locations in downtown areas.
