MFC Offroad is a specialized retailer focused on providing high-quality aftermarket parts and accessories for the 2014–2022 Jeep Cherokee and the 2021–2022 (5th Gen) Chevy Tahoe and Chevy Suburban. The company offers a diverse range of products, including lift kits, HID headlights, roof racks, winches, and more, designed to enhance the off-road capabilities and overall performance of these vehicles.
Catering primarily to off-road enthusiasts and vehicle owners looking to upgrade their Jeep Cherokee and Chevy models, MFC Offroad emphasizes engineered solutions tailored specifically for these makes and models. With over a decade of experience in the aftermarket automotive sector, the company aims to meet the needs of customers seeking reliable and innovative modifications for their vehicles.
MFC Offroad receives mixed feedback from its customers, with a significant number expressing dissatisfaction. While some reviewers praise the quality of the products and timely delivery, stating that items are well-packaged and built to last, many others report severe issues with order fulfillment.
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Complaints frequently highlight that multiple orders are never received, and customers struggle to get responses from the company regarding their inquiries. Instances of long wait times for products, lack of customer service, and unfulfilled promises are common themes in negative reviews. Despite a few positive experiences with knowledgeable staff, the overall sentiment leans heavily towards frustration and disappointment. Many customers advise against ordering from MFC Offroad due to these persistent issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.6
18
100%
● Low
2.6 / 5 overall
=
18 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
3.2▲ 2.2
12-month avg
3.0
All-time
2.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
1.0
1
Apr 25
1.0
1
May 25
5.0
5
Jun 25
1.8
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
Top praiseof 7 positive reviews
Quality57%
4 mentions
Delivery43%
3 mentions
Customer service29%
2 mentions
“Instructions are very straightforward and quality is superior to others”
On “Quality” · Jun 19, 2025
Top complaintsof 11 negative reviews
Shipping45%
5 mentions
Refund27%
3 mentions
Returns18%
2 mentions
Charges18%
2 mentions
“By far the worst company I have EVER delta with laughable order fulfillment times I'm convinced they don't stock anyt...”
On “Shipping” · Jun 2, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Nothing but good things to say… especially packaged and timely delivery of product. Instructions are very straightforward and quality is superior to others. I would give them 10 stars if that was an option.
This was my first experience with them and will definitely not be my last.
I've ordered almost every product from MFC. The quality of each product is built to last with simplicity in mind. Each order, aside from the special Made to Order products, arrived within the given time frame. You can tell their products go through a very strict Quality Control process.
Some of the best on the market for the KL platform, hands down!
My experiences with MFC Offroad has been fantastic. Jesse is very knowledgeable and I greatly appreciate his customer support if/when the need arises. Searching online some will talk a lot of crap about MFC Offroad but I find pretty much all of that to be untrue as their is also a whole Facebook group dedicated to doing nothing but making false statements regarding MFC in an attempt to steal customers away.
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Amazing products i waited and got my order ahead of the timeframe mention on the website, the quality is very good i will buy again thank you MFC for making products for the cherokee
I contacted Jesse, Owner of MFC Off-road on multiple occasions. He provided valuable insight for my issue, that was NOT an MFC Product related question. It was a KL Cherokee issue. I have ordered 10+ products from MFC that are of high quality and overall durability. I highly recommend MFC Offroad parts and customer care/service.
MFC was very help full when I had to speak with someone over the phone for some installation assistance. Spoke with Jeremy and he guided me through each step of the way
Fantastic company to deal with. I have made well over 10+ purchases and always willing to work with me on any issues or hold ups in the delivery time. I highly recommend them for cherokee KL aftermarket parts and upgrades.
MFC Offroad is a specialized retailer focused on providing high-quality aftermarket parts and accessories for the 2014–2022 Jeep Cherokee and the 2021–2022 (5th Gen) Chevy Tahoe and Chevy Suburban. The company offers a diverse range of products, including lift kits, HID headlights, roof racks, winches, and more, designed to enhance the off-road capabilities and overall performance of these vehicles.
Catering primarily to off-road enthusiasts and vehicle owners looking to upgrade their Jeep Cherokee and Chevy models, MFC Offroad emphasizes engineered solutions tailored specifically for these makes and models. With over a decade of experience in the aftermarket automotive sector, the company aims to meet the needs of customers seeking reliable and innovative modifications for their vehicles.