Midas is an automotive service company that specializes in exhaust system repairs, brake services, and general automotive maintenance. The company operates through a network of franchised locations across North America, offering services such as muffler replacement, oil changes, tire installation, and suspension work. Midas positions itself as a convenient option for routine vehicle maintenance and repair needs.
Reviewers generally appreciate Midas for its reliable service and quality work, particularly highlighting the lifetime warranty on brake services as a valuable feature. Many customers express satisfaction with the thorough inspections and fair pricing, noting that the staff is professional and often goes above and beyond to resolve issues.
However, some consumers report frustrations with long wait times, even with appointments, and a few mention feeling rushed during their service, which detracted from their overall experience. The noise level in the waiting area is also a common complaint, suggesting a need for better soundproofing. Despite these criticisms, the majority of feedback reflects a positive sentiment towards the quality of work and customer service. Overall, Midas earns a favorable reputation among its clientele.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Midas. Filter by what matters to you.
5 months ago
The exhaust repair was done well and my car is much quieter now. The issue is that it took almost 3 hours longer than they initially estimated. I had to reschedule my afternoon plans. Communication co... See more
5 months ago
Got a comprehensive vehicle inspection before a long road trip. They found a few minor issues and gave me options for immediate fixes versus things that could wait. Pricing was fair and no pressure ta... See more
5 months ago
The work on my muffler was done properly and the price was competitive. The waiting area is right next to the shop floor though, so it's pretty loud while you wait. Maybe some soundproofing would help... See more
5 months ago
Been coming here for oil changes and inspections for two years now. Consistent service and they keep good records of my vehicle's history. The waiting area could use some updating but the work quality... See more
Quick answers to the questions people ask most.
Midas provides automotive services including oil changes, brake repair, exhaust system repair, tire installation, and general auto maintenance. They specialize in brakes, exhaust, and suspension work, but also offer comprehensive automotive care services.
Most Midas locations are open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 7:30 AM to 5:00 PM. Hours may vary by location, so it's best to check with your local Midas shop for specific operating hours.
You can schedule an appointment online through the Midas website, call your local Midas shop directly, or visit in person. Many locations also accept walk-in customers depending on availability.
Yes, Midas provides warranties on parts and labor for most services. The warranty terms vary depending on the specific service performed, with some work covered for up to 12 months or 12,000 miles.
Brake service costs vary depending on your vehicle type and the extent of work needed. Midas offers free brake inspections and will provide a detailed estimate before performing any work.
While appointments are recommended for faster service, many Midas locations accept walk-ins for oil changes. Calling ahead or checking online can help you avoid longer wait times.
Midas typically accepts cash, credit cards, and debit cards. Many locations also offer financing options and accept automotive service credit cards for larger repairs.
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The exhaust repair was done well and my car is much quieter now. The issue is that it took almost 3 hours longer than they initially estimated. I had to reschedule my afternoon plans. Communication could be better about timing delays.
Got a comprehensive vehicle inspection before a long road trip. They found a few minor issues and gave me options for immediate fixes versus things that could wait. Pricing was fair and no pressure tactics.
The work on my muffler was done properly and the price was competitive. The waiting area is right next to the shop floor though, so it's pretty loud while you wait. Maybe some soundproofing would help.
Been coming here for oil changes and inspections for two years now. Consistent service and they keep good records of my vehicle's history. The waiting area could use some updating but the work quality makes up for it.
Brought my car in for an oil change and they had it done in under 30 minutes. The staff was friendly and explained what they were doing. Prices are reasonable for the quality of service.
The manager went above and beyond when there was an issue with my initial service. They made it right without any hassle and even gave me a discount on future services. This is how you build customer loyalty.
Love that they're open on Saturdays and stay open late on weekdays. Makes it easy to fit car maintenance into my busy schedule.
Felt like they were rushing through my service to get to the next customer. Oil change was fine but they didn't check other fluids like they usually do. Not the attention to detail I expect from Midas.
Needed new brake pads and rotors, and Midas did excellent work. The brakes feel smooth and responsive now. However, the cost was higher than I expected - about $200 more than quotes I got elsewhere. The lifetime warranty on the brake work does give some peace of mind though.
Quality of the brake and suspension work was top-notch. My only complaint is the wait time - even with an appointment, I waited over an hour past my scheduled time. The final result was worth it though.
Initially hesitated about the higher cost, but the lifetime warranty on brake work has already paid for itself. Had to use it once and they honored it without question. Peace of mind is valuable.
Appreciate that they didn't try to upsell me on services I didn't need. Just got what I came for and was out quickly.
Most brake repairs take 1-3 hours depending on the complexity of the work needed. Simple brake pad replacements are usually completed faster than full brake system repairs.
Yes, Midas offers free estimates for most services including brake inspections and exhaust system evaluations. They will diagnose the issue and provide a written estimate before beginning any work.
Midas services most domestic and foreign vehicles including cars, trucks, and SUVs. Their technicians are trained to work on various makes and models, though some specialty or luxury vehicles may require specific parts or expertise.
Midas is an automotive service company that specializes in exhaust system repairs, brake services, and general automotive maintenance. The company operates through a network of franchised locations across North America, offering services such as muffler replacement, oil changes, tire installation, and suspension work. Midas positions itself as a convenient option for routine vehicle maintenance and repair needs.
