Great products with extremely fast…
Great products with extremely fast delivery

H & M Hennes & Mauritz, operating under the domain mielauritz.dk, is a professional hair salon located in Sabro, Denmark. The company specializes in a range of hair services including cutting, coloring, permanent styling, and makeup applications. Mie Lauritz aims to provide a welcoming and comfortable environment for clients, ensuring they feel confident in the care they receive. Targeting individuals seeking quality hair and beauty services, Mie Lauritz offers the convenience of online booking, allowing customers to schedule appointments at any time. The salon operates from Monday to Friday, with additional availability by appointment, catering to a diverse clientele looking for reliable and professional hairstyling solutions.
H & M Hennes & Mauritz faces significant criticism from consumers, with many expressing frustration over poor customer service and long delivery times. Reviewers report issues such as receiving incorrect items, delayed refunds, and unhelpful staff interactions, particularly highlighting experiences where customer service representatives were dismissive or unresponsive.
While a small percentage of customers appreciate the shopping experience and the quality of some products, these positive sentiments are overshadowed by the overwhelming number of complaints regarding service and product fit. Many people also mention the inconsistency in stock availability across different locations. Overall, the sentiment leans heavily negative, reflecting a challenging experience for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.8 | 5 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 2.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I like the ethical stance on recycling and sustainability that this company has”
“Jeg har købt vare online og har fået min ordre leveret til en anden by”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.0 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | 3.0 out of 5 (fair) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: H & M Hennes & Mauritz is #4 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 1.7).
60 reviews of H & M Hennes & Mauritz. Filter by what matters to you.
Great products with extremely fast delivery
I like the ethical stance on recycling and sustainability that this company has. They are not my favourite shop for design but you can can normally get some good staples. I had a really positive experience from some staff in the Cardiff store recently who went out of their way to help me when I had lost my receipts and wanted another one. They traced my order and issued another gift receipt for me. Big shout out to the Cardiff store - it has definitely moved up in my estimation, and is likely to become a favourite.
Returns are easy, though you do have to pay for shipping on the way back. They use bags to pack things, making it easier for someone in a wheelchair to carry home from the drop off point.
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Über die Größen kann man streiten, aber in Sachen Lieferung und Retoure hat H&M sich um 180 Grad gedreht. Meine Bestellung kommt immer innerhalb von 5 Tagen und die Retoure wird super schnell entgegen genommen und zurückerstattet. Außerdem ist der Support sehr nett. :)
Vi handler ofte online. Leveringstiden og kvalieten er igen blevet bedre de sidste år. En stjerne fra for stadig at have forholdsvis lang leveringstid sammenlignet med dag til dag levering
H & M Hennes & Mauritz, operating under the domain mielauritz.dk, is a professional hair salon located in Sabro, Denmark. The company specializes in a range of hair services including cutting, coloring, permanent styling, and makeup applications. Mie Lauritz aims to provide a welcoming and comfortable environment for clients, ensuring they feel confident in the care they receive. Targeting individuals seeking quality hair and beauty services, Mie Lauritz offers the convenience of online booking, allowing customers to schedule appointments at any time. The salon operates from Monday to Friday, with additional availability by appointment, catering to a diverse clientele looking for reliable and professional hairstyling solutions.
This profile hasn't been claimed by the business owner.