Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
Morrison Data Services has a poor customer experience.
Morrison Data Services receives significant criticism from consumers, with a staggering 72% of reviews rating the company poorly. Many reviewers express frustration over the unprofessional behavior of staff, citing instances of rudeness and a lack of proper identification during meter readings.
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Customers report feeling uncomfortable with representatives entering their properties without permission or adequate notice, leading to feelings of violation and concern for safety. However, there are positive mentions of specific employees, such as Denis and Lynne, who are praised for their courteous and efficient service. Despite these few commendable experiences, the overwhelming sentiment reflects dissatisfaction with the company's overall service quality and staff attitude.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.1
185
100%
● Low
2.1 / 5 overall
=
185 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.6
12-month avg
1.8
All-time
2.1
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.0
4
Oct 24
2.3
3
Nov 24
1.0
1
Dec 24
1.0
2
Jan 25
1.0
1
Feb 25
1.0
2
Mar 25
2.3
3
Apr 25
1.6
7
May 25
1.0
3
Jun 25
1.0
3
Jul 25
1.6
7
Aug 25
1.7
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 185 most recent reviews.
Top praiseof 51 positive reviews
Friendly staff51%
26 mentions
Helpful support27%
14 mentions
Professionalism25%
13 mentions
Customer service24%
12 mentions
“Dennis was absolutely fantastic
Well mannered and polite”
On “Friendly staff” · Aug 14, 2025
Top complaintsof 133 negative reviews
Customer service15%
20 mentions
Installation7%
9 mentions
Billing6%
8 mentions
Payment issues5%
6 mentions
“Knock on my door at 7”
On “Customer service” · Jul 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
Disgusting company,3 times in 3 months in a row ripping up pathways starting at 7pm on a Friday with still saws and whacker plates,probably ballsed it up each time and had to come back!I’ll be reporting it to the council and providing cctv evidence
Zayad from Morrisons Data Services visited our home this morning to replace our ageing gas and electric meters.
We found him very pleasant, very informative and we feel he did an excellent job. Hence 5 stars.
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Please scan your qr code. Address not recognised. Phone up. Automated. Please input the MPAN code we left you. You didn't. Then call just hung up. Chase me for it.
Zayad installed our gas smart meter today, he arrived on time and carried out the work in a professional way. He was polite and even took the time to set up and demonstrate our in home display which was very much appreciated. A job well done.
My experience with these new smart meters has been a painful one since they were fitted a few months ago.
Zayad has restored my confidence in the company and the meters through his determination to get them working and willingness to see the job through to the end.
He was positive and polite from start to finish and it was a pleasure to meet him. Thank you Zayad.
Really appreciate the work of Zayad. I have been waiting 7 years (yes 7) to have my gas and electric meters changed. Lots of people have looked at the job and walked away. He came in efficiently and resolved the issue despite it being challenging. He then gave me further good advice. Excellent work all round a credit to Morrisons Utility Services.
Sean Higgins came to my property (with a black mark on his forehead so I assume he's been smacked one by doing the same tactic) and when I asked for his ID in my hallway, he refused to leave. I asked him to delete my meter reading as well, and he refused to do it.
Therefore, I physically removed him (pushed him out the door) from my property. He then started accusing me of "grabbing" him and "assaulting" him and "spitting" at him, which was absolutely nonsense.
His ID is 535959 - do not let him enter your property. He's abusive.
This cannot be a legal company for what they are doing. Knock on my door ( no appointment booked)to read my meters apparently for OVO , I’m not with OVO . I’m disabled and was still in bed 8am, had to struggle to the door for this nonsense .He said he was told to go in through back gate to take meter readings, I have a NO trespassing sign which obviously made no difference. Had meter checks done 4 weeks ago so now I’m taking legal steps as I’m not standing for this hassle.
Absolutely fuming that one of your employees parked and blocked our drive for over an hour on 17/07/24 FL71 B*W. Next time it will be removed, also plenty of cctv images to prove this if you supply an email address.
Zahid came out to get our smart meter operational as it was installed in November and had never worked as a smart meter. He persisted to troubleshoot and managed to get it up and running. He was very efficient, curtious and explained the display unit clearly.
The engineer attended my residence to install a smart meter on the property. He carried out the installation and tidied up the wiring as he did so. Once the smart meter was up and running he explained how it worked. Throughout he conducted himself in a highly friendly and professional manner.
Two meter readers I've dealt with, both acted in a grandiose manner, as if they were my saviour, and they'd fix my 'meter mix up issue' simply by stating the obvious. In reality they are not trained electricians I asked the meter reader today, they cannot run a check meter test or isolate meters, only engineers can. They can only do a burns test, which they avoid unless you push them. I would record on video any meter reading etc they do as the first guy I saw in December lied saying he'd done a burns test as proof when he hadn't.
Trespassing...
Imagine being sat at home with a newborn baby and someone comes on to your property didn't knock but started taking photos of your home! We have no trespassing signs up and clear to see however the man took no notice of this and continued to take photographs! Absolutely disgusting scared me to death!
Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.