Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
Morrison Data Services has a poor customer experience.
Morrison Data Services receives significant criticism from consumers, with a staggering 72% of reviews rating the company poorly. Many reviewers express frustration over the unprofessional behavior of staff, citing instances of rudeness and a lack of proper identification during meter readings.
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Customers report feeling uncomfortable with representatives entering their properties without permission or adequate notice, leading to feelings of violation and concern for safety. However, there are positive mentions of specific employees, such as Denis and Lynne, who are praised for their courteous and efficient service. Despite these few commendable experiences, the overwhelming sentiment reflects dissatisfaction with the company's overall service quality and staff attitude.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.1
185
100%
● Low
2.1 / 5 overall
=
185 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.6
12-month avg
1.8
All-time
2.1
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.0
4
Oct 24
2.3
3
Nov 24
1.0
1
Dec 24
1.0
2
Jan 25
1.0
1
Feb 25
1.0
2
Mar 25
2.3
3
Apr 25
1.6
7
May 25
1.0
3
Jun 25
1.0
3
Jul 25
1.6
7
Aug 25
1.7
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 185 most recent reviews.
Top praiseof 51 positive reviews
Friendly staff51%
26 mentions
Helpful support27%
14 mentions
Professionalism25%
13 mentions
Customer service24%
12 mentions
“Dennis was absolutely fantastic
Well mannered and polite”
On “Friendly staff” · Aug 14, 2025
Top complaintsof 133 negative reviews
Customer service15%
20 mentions
Installation7%
9 mentions
Billing6%
8 mentions
Payment issues5%
6 mentions
“Knock on my door at 7”
On “Customer service” · Jul 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
Same guy in orange vest keeps turning up unannounced and trespassing onto private property to take gas meter reading every other month.
Yet I submit my own reading every month (with photographic proof).
No courtesy to knock on the door or leave a calling card.
I'll be putting a padlock on the box now, as this has got to stop.
Zayad done a great job fitting SMART meters. He explained everything very well and asked if I had any questions. Any potential issues were also explained, fortunately no major issues arose and Zayad completed the job efficiently and within the timescale. He then explained how to read the smart meters and the in house display unit. He was polite and friendly. Overall excellent service provided.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Zayad was very professional. On arrival he surveyed the existing installation and the thick stone walls of the house before deciding how to proceed. Once he started he removed the old meter and set about tidying up what had been a pretty messy board. He worked quickly and incredibly neatly to transform the electrical cupboard, before moving on to the gas meter outside. Once finished, he performed safety checks on both systems.
I am very pleased with the work done. Zayad is a very personable guy who has a strong work ethic. Thank you.
Man arrived at my door today whilst I was out who firstly went creeping around the side of my house, into my back garden by opening the back gate, and then back around to the front door. Once he spotted my CCTV he then tried to present an ID badge and then left my driveway within 10 seconds. If he had not of seen my CCTV god knows what he would have done. My energy supplier have no record or knowledge of this company and there was no reason for him to be at my home. Extremely suspicious and trespassing on my property without invitation or authorisation.
They cut through our CCTV cable. Cables are loose and hanging everywhere. And called the guy that installed it he said it would cost me £55 to re do it as that’s all he gets to do it or move it myself, They will be getting a bill from us as well as a reinstall as it looks like a kid has installed it
Sean installed our Smart Meter today. He explained what he needed to do and clearly went thro the useful features on the in-home display....in a very pleasant manner!
Received a message in the morning of what time the engineer would be there, he was there within 10 minutes of the stated time. Nice pleasant guy, got the job done and explained how the meter works to me after.
After telling this organisation multiple times to stop coming to my property after they caused significant damage, today they broke in.
My meter readings are submitted to the energy provider - who admitted to losing them so I photographed the meter readings. That matter is with the Energy Ombudsman.
Today, after looking at my security cameras, I find Morrisons Data Service on my private property and forcing entry. I was at home and they failed to knock the door and ask to gain access. They had no reason to be on my private property due to the energy provider already created a bill. Meter readings were required in 3 months time.
Complaint made again and included the energy provider, the energy ombudsman and will be reporting the matter to the police. Invoice will be submitted for the damage.
Who do they think they are! They just turn up expecting to enter our property and read the gas meter, no appointment or advance notice, no card left in door when no answer. Sly that's what they are damn sly. Pull up in a car, knock on our door, the only door amongst many doors.
I’m a woman that lives in her own and someone comes to not the front door but the back door and just says he’s here to read my meter. He has his foot in the door before I realise he hasn’t said who he is or where he’s from and I already submit meter reads to my current energy supplier. I moved in less that 3 months ago. Turns out he has the wrong energy supplier for the property and the wrong name for the person living there so I turned him away but really intimidated me. Not on at all!
This company is terrible ! Don’t touch them with a barge pole .
BT was our chosen company but they out source to Morrisons who completed the whole installation . This installation was done in May 2023 . They made a terrible job of the plasterwork inside and blew the face off the bricks outside when drilling .
I have been trying to get the repair work done by them to no avail . Andrew Tyler came and agreed the job was awful and that remedial work was necessary. We are still waiting for them to rectify all the repair work needed . Barnaby Strouli is now the man dealing with this area but he doesn’t answer phone calls and nor does Andrew Tyler . I am disgusted that we have been treated like this . MORRISONS YOU ARE A LOAD OF COWBOYS who should never be allowed to deal with the public .
Aggressive rude driver parked in middle of lane so no traffic could move for 50 minutes. He also parked right outside our entrance gate so we could not enter or leave our property. When he returned to his van he was so aggressive he scared me.
Passive aggressive card left for my 94 year old mother stating she needs to read her meter within 48 hours (or what?!) - the reason she has arranged for someone to come to read the meter is that she can’t reach it - so next time give her some warning and DO NOT leave this aggressive note
An absolute disgrace of a company.
Destroyed my front garden.
Left tools behind.
Left a massive hole and a complete mess.
Damaged bushes.
Threw mud, clay and roots all over.
Destruction of property without a care.
Their complaints procedure is designed to grind you down over long periods and make you just give up.
Corporate Gaslighting.
At 8.15 this morning a man turned up without any prior warning and expected to gain entry to read my meters. He seemed to think wearing i.d. with a photo sufficient. We are a vulnerable household so I refused.Now he says an appointment will be made. On checking this company does actually exist it seems. Why dont they contact customers first!!!!
Very shady man drove up my driveway and possibly hit my car as he turned around, it was very close at least from what I saw from the window and proceeded to knock at my door without stopping. He had no ID, and was expecting me to let him in to look at my meter based solely on his car having branding and his jacket which only had Morrisons Data Services and British Gas on it. I'm not even with an energy supplier who employ Morrisons. He couldn't tell me who had sent him or anything.
I told him not to come back without ID or information on who sent him and shut the door.
Be very careful with these guys very dodgy.
Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.