Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth. The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
Morrison Data Services receives significant criticism from consumers, with a staggering 72% of reviews rating the company poorly. Many reviewers express frustration over the unprofessional behavior of staff, citing instances of rudeness and a lack of proper identification during meter readings.
Customers report feeling uncomfortable with representatives entering their properties without permission or adequate notice, leading to feelings of violation and concern for safety. However, there are positive mentions of specific employees, such as Denis and Lynne, who are praised for their courteous and efficient service. Despite these few commendable experiences, the overwhelming sentiment reflects dissatisfaction with the company's overall service quality and staff attitude.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 185 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.0 | 4 |
| Oct 24 | 2.3 | 3 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.6 | 7 |
| May 25 | 1.0 | 3 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 1.6 | 7 |
| Aug 25 | 1.7 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 185 most recent reviews.
“Dennis was absolutely fantastic Well mannered and polite”
“Knock on my door at 7”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 1.1 out of 5 (poor) | −29% | 185 |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | +1% | 85 | |
| 3.9 out of 5 (good) | 67 out of 100 | 4.1 out of 5 (good) | — | — | 85 |
Bottom line: Morrison Data Services is #4 of 5 on overall rating in this group. On website & app, Lang Consulting GmbH scores higher (4.3 vs 1.1).
185 reviews of Morrison Data Services. Filter by what matters to you.
I suggest you don't visit anyone without prior letter or phone call.NOBODY IN RIGHT MIND WILL LET YOU IN.PERIOD. Especially if you don't seem to have any information on occupant. No information on company that send you here. I SIMPLY WON'T OPEN THE DOOR TO YOU. Ridiculous company.
I have previously come home and found a couple of guys from this company eating sandwich’s in my garden. They said the view was so good they thought they’d have lunch here after reading the meter! I now have gates and they’ve emailed me to say they need to see the meter. They won’t make a specific appointment (I asked) but they have given me a slot when they will visit. Not a one or two hour slot like most companies, it’s a three week slot. Yes they think I should wait in for them for three weeks!!! Utterly useless company..
DISGRACEFUL, thay came to "read" smart meter! OVO didnt request it, Morrisons say they did, but refused to provide proof under the Freedom of Information Act, such liars, they not getting back into property for 2 years which is the legal requirement!!!!
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Why do so many energy companies employ these incompetent clowns?! We received a card through the letterbox telling us to read our gas meter and submit a reading online within 48hrs. No problem, go to the website, choose British Gas as our supplier and find that there's no option to enter our reading. Send a complaint to MDS. Apparently, BG won't let them submit readings online. WHY NOT MENTION THAT ON YOUR WEBSITE, YOU CRETINS?!!! Told to ring BG directly and give the reading over the phone. What exactly are Morrison being paid for in this scenario? They didn't do anything!
Someone turned up out of the blue but fortunately I missed them. I was concerned to find a note through my door to say they had come to read my meter as I only just sent readings and do so regularly. The card says pets ‘may not like having an unfamiliar person visit’ - I don’t either! Have tried to contact British Gas but was logged out just as I got to chat to an advisor. People should not be allowed to turn up without an appointment.
This company was given a job to come and replace faulty gas meter on behalf of OVO Energy. We waited over 5 hours no show so managed to get OVO to rebook job with different company who showed up within 2 hours Morrisons data need to pull there finger out. SMS Data rang to confirm engineer was on route.
Just had a man ring my bell, as I opened the door he bluntly said here to read the meter, I told him I gave British Gas one yesterday but still insisted. Hardly polite, showed no ID and drove off in a car with Morrison Data Services that's the only reason I knew who he was! The meter is literally over the front door so I felt I didn't really have a choice but wish I'd read these reviews now! A bit of warning would have been nice. Next time I won't bother!
A lady turned up at my door today to read my gas meter. I end up denying her to come in or have a reading because I have smart meter anyway and I was not informed prior to this of anything. I then contacted my provider and they had nothing skeduled or requested for my address. I was advised not to give any information to 3rd party. However, the name they had on their hand device was wrong for my house. From what I can understand its the information from an old data base... but it's worrying... anyone can request a reading out of the blue?
MSD turned up to read my elderly father's meter out of the blue. He was very confused, knowing that his supplier is British Gas and they hadn't sent him any notice of such a visit. We understand Morrisons are a legitimate service but they must be causing a lot of concern amongst other elderly customers.
Be very very careful. This company morrisons came to do a meter reading knocked door but no answer then went around to the side door and then tried the handle to get inn to the property didn't know who it was but reported to the police camera front and side picked him up trying the doors. Your not allowed to break and enter the property without consent
Knocked on my door wanting to read the meter. Wearing black and had no I.D. very unprofessional. Got told to leave. Why don't you carry/wear I.D. it's 2023?. Watched them drive off in small van with Morrisons Data Services on which is why I know who you are
EDF had arranged a date and time to fit an Electric Meter to my new build bungalow. I made it clear to EDF that my supply was Three Phase with numerous emails. EDF never acknowledged my emails other than to text the appointment to me again. Come the day the MorrisonDS fitter phoned to check if the supply was actually 3 Phase (apparently there was a comment on works Order) and said he could only do single phase! I AGREED THAT it would be a waste of time for him to come. About 20 minutes later I got a call from Nicole (South Shields No.) who queried that i had told the fitter not to come. I explained everything to Nicole and she confirmed that the job would be passed back to EDF. About 5 minutes later i got a call back from Nicole asking if it would be okay to send a fitter in the afternoon - of course I agreed. Lovely guy attended to fit the meter, BUT well done Nicole for re organising the work schedule and probably saving my Xmas.
We had a excellent Engineer came into our property and fixed up the meter he was friendly and done a excellent job his id Bradley Yarron ID 525113. Me and my wife very happy with him done a excellent job in the near future recommended to anyone.
I've never needed any third party to come read my meter and today this company without prior notice comes knocking at my door. Fortunately I missed them and they left notice cards saying to contact them back with meter readings. After this I contacted British Gas who understood this was a company that worked on their behalf to gather meter readings. Needless to say I made it clear for them not to opt me into anything with my authority and to take me off MDS list.
Knocked on my door out of the blue while I was working, asking to read my meters. No information provided, no previous email contact, no notification from my gas/electric company. No information as to why they were asking. No information as to who they were. And they truly expected me to let them in. Bluntly, I'd be an idiot to let someone into my house like this. Anyone can print a jacket with a company name on it.
Morrison data company installed new electricity and gas meters sub contracted by EDF.They gave me a refurbished in home display unit that has never worked.How can I monitor my energy usage? Waste of time and lies about benefits of smart dumb meters.
Had a EDF Smart meter installed by a chap called Bradley Yarrow, did a nice job and explained everything to me. Great service.
Very professional. Was fully updated throughout the process of the smart meter installation and be re happy with results.
Have no idea why they have suddenly started turning up at my door. The first time I let the guy in but the cupboard where the meter is is full if stuff that needs to be cleared out. I told him to carrt on and clear it out as i was in the middle of work, ge said he wasn't insured to so i said he would have to come back. Tried to give him a day i would be free and a time, he said he couldn't come back at that time so would just turn up. He turned up today just as i was about to go and collect my daughter from school. He said it needs to be reaf by the end of next week, i told him i am working and unless he can give me a day and time this will keep happening. But pathetic if you ask me. Why can't they give you a time slot so you can make arrangements to be home?
Terrible company to work for ,management were none existent. Need a total overhaul , useless from start to finish which wasn’t long
Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth. The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
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