very rude guy came to my house and…
very rude guy came to my house and barged in like he had the right to be there. Horrible service

Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth. The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
Morrison Data Services receives significant criticism from consumers, with a staggering 72% of reviews rating the company poorly. Many reviewers express frustration over the unprofessional behavior of staff, citing instances of rudeness and a lack of proper identification during meter readings.
Customers report feeling uncomfortable with representatives entering their properties without permission or adequate notice, leading to feelings of violation and concern for safety. However, there are positive mentions of specific employees, such as Denis and Lynne, who are praised for their courteous and efficient service. Despite these few commendable experiences, the overwhelming sentiment reflects dissatisfaction with the company's overall service quality and staff attitude.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 185 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.0 | 4 |
| Oct 24 | 2.3 | 3 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.6 | 7 |
| May 25 | 1.0 | 3 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 1.6 | 7 |
| Aug 25 | 1.7 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 185 most recent reviews.
“Dennis was absolutely fantastic Well mannered and polite”
“Knock on my door at 7”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 1.1 out of 5 (poor) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | — | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | +1% | 85 | |
| 3.9 out of 5 (good) | 67 out of 100 | 4.1 out of 5 (good) | — | — | 85 |
Bottom line: Morrison Data Services is #4 of 5 on overall rating in this group. On website & app, Lang Consulting GmbH scores higher (4.3 vs 1.1).
185 reviews of Morrison Data Services. Filter by what matters to you.
very rude guy came to my house and barged in like he had the right to be there. Horrible service
Extraordinarily rude and arrogant, didn't show any identification (beyond a poorly fitting Morrison anorak) and became indignant and surly when challenged. So Morrison what are you teaching these buffoons, this one needs to show some respect when visiting someone's home.
Had an operative visit today no knock just went straight to the meter when challenged got very rude and aggressive phoned the company to complain and they are just as rude and unprofessional. Witnessed the same operative accessing several other properties without knocking doors. I will not deal with them
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Some rude old ass hole pulled up outside my house he the proceeds to look around the side of my house at my bikes and personal belongings finally came to the door and knocked said he wanted to do a meter reading he came in and imididiatly started giving attitude at the fact it wasn't the correct box at which point I point out we have just done a photo of the reading and gave to them as we agreed he then proceeds to get snotty and makes out we are stupid at which point we tell him to leave we will sort it at which point he starts muttering under his breath at my mother don't u ever send this waste of space back here his reg is FP20UZG
Rude man climbing into our bushes; no explanation and no knock on the door. When asked what he was doing, told me 'he would get to me' and proceeded to collect meter reading without stopping or explaining. Eventually my husband had to come out as he was being very passive aggressive, refusing to give a proper explanation and was being intimidating. He threatened to call the police or his boss. My husband eventually spoke to his boss to explain the situation. Awful experience, awful company who seem to think they owe you no explanation and can simply access your property as they seem fit.
Rude man banging on my door claiming to need to read my metre on behalf of British Gas. Being a young mum on my own with two kids felt very intimidated and told him I was too busy and that because I hadn’t had a letter I wasn’t letting him in. He had my details on a smart phone and addressed me by name. The guy was very scruffily dressed with a Morrison hi vis on, he could’ve been anyone and with two young kids in the home I was definitely not willing to let a randomer in!! If I could give 0 stars I would
Mohammed Farook attend my rental property, explained everything and fixed the issue. A true professional and a credit to the company. Thank you!
Bought 2 rattan garden sofas today. Good value for money but absolute fiasco to buy. No thought given to how you get the very large boxes to checkout. No option for delivery. Nice guy who worked there helped us. But completely useless customer service for these large items. Should have been at the front of the store with a barcode to take to till. Absolutely stupid.
we had a smart meter fitted at our home in Studley by Morrison data services. the technician arrived on time and did a first class job.We would recommend them every time.
Decided to read my smart meters without my consent left my electricity meter door wide open so rain water could get in my electricity refuse to show he there I'd so I sent them away no I'd no meter reading
When visiting my neighbour the driver decided to completely block my driveway despite there being plenty of room on the neighbour's drive plus on street parking. When asked to move he decided he was entitled to park there and intentionally remained blocking my drive refusing to let me get to work. I had to notify police in the end! Unbelievable!! If I could add my photos I would.
Incredibly aggressive and rude, energy companies need to stop paying this peculiar company to harass people for metre readings.
Unprofessional meter readers ——————————— I have just had a visit from a very unprofessional meter reader claiming to act on behalf of OVO Energy - asked them to confirm he was genuine and working for them. Very vague response from OVO - didn't seem to have a clue This person was spotted by my wife, wandering around the front garden at 8.15am. When asked what he was doing he said the had come to read the meter and complained about not being able to raise the neighbours - not my problem! He was presented scruffily, did not show any identification and did not explain what he was doing in a clear and appropriate way. I am extremely unimpressed by this approach
This company pursues its objectives in an aggressive manner. It claims that one has to provide them with data - this is not true. They claim to work on behalf of suppliers which, in fact, they do not. Dreadful people.
A member of Morrison Data Services came to install a Gas smart meter on behalf of EDF. He was very abrupt to the point of being rude. We were told that the installation would take around an hour, but he was here for two hours. After half an hour told us WE had a problem, he said there was no signal on the network. I asked if he meant our WiFi but he said no there was no signal on his network. So obviously HE had the problem not us. He eventually got his signal back but about an hour later he told us he had detected a gas leak and it must be in our boiler? We told him it was less than two years old and had been serviced less than six months ago. We quickly phoned the Gas engineer who installed and serviced our boiler, he told the fitter all he had to do was flick the bright yellow switch under the boiler to isolate it which would prove if the leak was coming from the boiler. The fitter very abruptly said no I cannot do that and gave the phone back to us. I guess from experience our Gas engineer told us to phone him back when the fitter had finished. Funnily enough within half an hour the fitter came to us and told us the meter was installed and commissioned. He quickly showed us a in-home display gadget and its brochure then almost ran to the door. As he was half out of the door we asked about the gas leak to which he replied you still need to get that checked. Our Gas engineer came, checked everything but found no leak? he told us he thought it was a messy installation with crooked bits of chipboard and wondered why the fitter had taken out the original meter mounting plate but then left the brackets sticking out. Very poor service indeed.
Scam! They emailed to say that they had been appointed by my energy supplier to obtain up-to-date meter readings for my property, but I called my supplier and they said that this is absolutely not true. Beware!
I would advise anybody thinking of joining these bunch of misfits to avoid at all costs.I used to work for them.If you have a family member high up ie(Manager ect).You will get all the good jobs.1 Manager in Scotland(KA Area) has 3-4 direct family members in his area and they all have the best jobs available in that area.Everyone else shares all the rest.This has gone on for years.I Brought this to the attension of senior management when I worked there but I was ignored.Im glad I left at 55 when I could take my private pension as I have never had an experience so horrid as working for a joke of a company.
An appointment was booked by EDF for an engineer to do some work on my faulty smart meter, the electricity display having not worked for 5 months. A white van (reg. FE22 RLX) that displayed ‘Morrison Data Services’ on the sides and rear turned up late. A man came to the front door, which I did not open as he had no visible ID. I opened a small side window instead to speak with him. He did not give his or his firm’s name and said he was late due to him having been in a “dangerous situation” but did not explain the nature of the ‘dangerous situation’ and how it prevented him from making a 30 second phone call to tell me he’d not be arriving at the agreed time. He did not know what he had been sent to do. How hopeless is that? All I could tell him was that the elec meter has not worked since installation Oct 2022, but the gas meter did, and that my MP had been involved with the matter. It was down to him as a ‘subbie’ to ensure he is properly briefed by EDF in advance of a site visit. *DOH* After about 40 minutes of ‘working on’ the meter(s) he gave me a replacement HD unit. Even after more than 24 hours the HD displays neither gas nor electric readings. More than disappointing. Worse than useless. Complete failure to do the job EDF has paid Morrison Data Services to complete. AVOID THEM! PS. EDF paid me £20 as a goodwill gesture for the shoddy workmanship and tardy service I had endured.
Iam disabled banging on my door at 8am man at door not stop banging my door. i opened he walked in and he is reading meter for ovo he has morrisons overhaul on. He got a meter reading and said pipe work ok nothing been tamperd with and walked out Who he was i do not know? Iam still in shock always pay my bill and send ovo my meter readings so what is going on i dont know.
Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth. The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
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