Motor Trade Logistics is a vehicle delivery service specializing in the logistics of car transportation for both dealerships and individual customers. The company offers a range of services including customer deliveries, appraisal and buying services, dealer transfers, and demonstrator or courtesy car deliveries. With a focus on professionalism and reliability, Motor Trade Logistics aims to meet the diverse needs of the motor trade and beyond.
Targeting both B2B and B2C markets, the company provides tailored solutions for businesses needing company car deliveries as well as individuals seeking dependable vehicle transportation. By employing trained delivery agents, Motor Trade Logistics ensures that vehicles are moved securely and efficiently to their desired locations across the nation.
Motor Trade Logistics has a positive customer experience.
Motor Trade Logistics consistently receives high praise from customers, reflecting a remarkable 5.0 average rating. Reviewers highlight the friendly and professional demeanor of the drivers, such as Paul and Wayne, who make the car collection process smooth and reassuring.
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Many appreciate the clear communication regarding collection times and procedures, which adds to the overall positive experience. Customers feel at ease during the transaction, often noting the lack of pressure and the thorough inspections conducted by the drivers. The efficiency of the service is frequently mentioned, with several people reporting quick payment transfers after the vehicle collection. Overall, Motor Trade Logistics is recognized for its exceptional service and customer care, making it a highly recommended choice for vehicle transportation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
37
100%
● Low
5.0 / 5 overall
=
37 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
1
Aug 24
—
0
Sep 24
5.0
1
Oct 24
5.0
2
Nov 24
—
0
Dec 24
—
0
Jan 25
5.0
2
Feb 25
5.0
2
Mar 25
5.0
2
Apr 25
5.0
1
May 25
5.0
1
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 37 most recent reviews.
Top praiseof 37 positive reviews
Customer service46%
17 mentions
Friendly staff43%
16 mentions
Delivery43%
16 mentions
Easy to use22%
8 mentions
“Today I had a pleasant experience from Olusegan after selling my car via Motorway”
On “Customer service” · Mar 27, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Paul was very friendly and approachable from the beginning, he was able to answer any questions I had. He was very understanding and I felt there was no pressure. Would highly recommend using Paul, I... See more
Shortly after Motorway contacted me to let me know that my car would be collected the following day John contacted me to tell me what time he expected to arrive. The following day he kept me informed... See more
This was a sale through motorway car sales. The driver who collected the vehicle was friendly, professional and reassuring. I would recommend their services.
Today I had a pleasant experience from Olusegan after selling my car via Motorway. I was very apprehensive about this, I expected to be knocked down on price, argued with and bullied into a sale.
Olu... See more
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Paul was very friendly and approachable from the beginning, he was able to answer any questions I had. He was very understanding and I felt there was no pressure. Would highly recommend using Paul, I will definitely be using him again in future if needed. Thanks again Paul.
Shortly after Motorway contacted me to let me know that my car would be collected the following day John contacted me to tell me what time he expected to arrive. The following day he kept me informed and arrived spot on the arranged time. John was friendly, yet totally professional. He inspected the car thoroughly and took it for a test drive but it never looked/felt as though he was looking to find additional faults. He gave me complete confidence in the process and liaised with the buyer and even helped with informing the DVLA of the sale. He is an excellent ambassador for Motor Trade Logistics.
This was a sale through motorway car sales. The driver who collected the vehicle was friendly, professional and reassuring. I would recommend their services.
Today I had a pleasant experience from Olusegan after selling my car via Motorway. I was very apprehensive about this, I expected to be knocked down on price, argued with and bullied into a sale.
Olu was an absolute breath of fresh air. He was nice and thorough with his appraisal and confirmed my car was immaculate. Unfortunately, the dealership was awful, they tried to pressure Olu into finding a fault, "the car is 7 years old, surely you can find something."
Olu refused to in his own words "make up a fault". He phoned Motor Trade Logistics who were not pleased with the dealership's behaviour. Olu refused to leave until I was 100% satisfied.
If you're looking for a company to transport a vehicle, Motor Trade Logistics have been exceptional. A shining star in the grim world of the motor trade.
I would highly, highly recommend both Olu & Motor Trade Logistics. Thank you team!
Terry came to collect my car sold via motorway. Really nice guy, and gave the car a thorough and fair examination & test drive. Helped me also liaise with the buyer to finalise payment which happened in minutes. Was a pleasure to deal with.
My car was collected by Wayne who gave it a thorough bit fair examination and was a gent throughout. He talked me through the process and what was needed of me and made the whole process run smoothly. All round good experience thank you.
My experience of the collection of my car yesterday was great. Jaz, the driver was polite, respectful and did his job so efficiently. The service was very good. Jaz arrived on time as scheduled.
I would have no hesitation in recommending the company and the member of staff.
Wayne collected our car today to transfer it to the trade garage we sold it too. Wayne was great, cracking fella, turned up early, really knowledgeable, checked the car over and contacted the company to confirm the sale, and the money was in our account straight away. Would highly recommend thanks👍
Had my car sold and Motor Trade Logistics were the carriers for the collection. Arrange a collection date with the office, smooth and simple. Then on the day for collection Pete was my guy. I didn't think much of it when I received his first message and just waited for his arrival. Pete was genuinely outstanding, appraised my car and explained everything in detail without any issues. Made an exceptional job and was done. But what I didn't know is that he is the person that is among the rare and will put an extra step forward to show how much he cares! Without people like himself no company would be this admired and he definitely deserves a brighter future. Absolutely appreciate it Pete! Thank you very much!!!!
Very efficient company. Mark made his way by train and was very good with the inspection, explaining what happens next and then arranged a call to the office and within seconds I had the money and my finance settled. Great experience and service.
The driver from Motor Trade Logistics came today to collect my vehicle in order to deliver to the buyer.
Cam was very professional and let me know of the time the day before and contacted me again within an hour of arrival this morning.
Would definitely recommend for collection & delivery of vehicles.
Driver got in touch the day before to ensure all the details were correct, and delivery was ok to proceed as planned and to confirm an accurate time, was super friendly and helpful.
Driver arrived on time, with another courtesy call just to confirm arrival time. Upon arrival, check all was ok, with all the right information and checked documents thoroughly, explained important information about the car, again super friendly and helpful, car had been well looked after, even gave some nice tips and advice, Thank you, great service.
Oh my goodness. The most lovely, honest and friendly person I’ve had the pleasure to deal with. He could not do enough to help and he even helped me with some tips on dealing with my grief! Honestly such a nice person. Super speedy handover. I was so upset with myself for not getting his name! Such a great little company that gives the personal touch. He’d had a long long day doing Hull Leeds Altrincham Alsager & met with train strikes and was willing to walk miles if he hadn’t found a bus and he still had a smile.
The whole experience from booking the collection to meeting the driver was so easy, straightforward and efficient. Good communication throughout and Motor Trade Logistics worked with me as limited available times for collection due to my work. On collection everything was as described and the driver was such a lovely bloke, which made a new experience less daunting. Would highly recommend! Thank you 🌟
Dont normally leave positive reviews however i was struggling to sell my car having a nightmare with Carwow.
I agreed a sale thru Motorway who employed Motor Trade Logistics to collect my car. I was fearing with worst when a previous buyer thru Carwow made no contact.
I found Motor Trade Logistics very easy to deal with, regular updates and clear instructions.
My car was collected at an agreed time and took less than an hour to inspect and pay.
I have to mention Paul Beard who was a diamond of a fella who was clear and efficient but also made the whole experience straight forward and enjoyable!
Thanks Paul and the team!
Had the pleasure of dealing with Lall from MTL. He called the day before with an eta, was polite and courteous on the phone. Gave me a thorough appraisal on the vehicle we were purchasing through a selling platform, couldn't ask for more. Appreciate it 🙏🏻
Just had my car collected by Motor Trade Logistics after selling it on-line. Nick was extremely friendly, helpful and knowledgeable and made the whole experience painless. Definitely recommend this company and their team. Thanks Nick
When I sold my car online, Wayne collected it from my home on behalf of the purchasing dealer and he made the whole process so easy. He kept me informed about the timing and logistics and was super-helpful when he arrived to inspect and test drive my car. He was pleasant, friendly and informative throughout the process: thanks Wayne!
Motor Trade Logistics is a vehicle delivery service specializing in the logistics of car transportation for both dealerships and individual customers. The company offers a range of services including customer deliveries, appraisal and buying services, dealer transfers, and demonstrator or courtesy car deliveries. With a focus on professionalism and reliability, Motor Trade Logistics aims to meet the diverse needs of the motor trade and beyond.
Targeting both B2B and B2C markets, the company provides tailored solutions for businesses needing company car deliveries as well as individuals seeking dependable vehicle transportation. By employing trained delivery agents, Motor Trade Logistics ensures that vehicles are moved securely and efficiently to their desired locations across the nation.