Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.
Move motorcycles has a positive customer experience.
Consumers consistently praise Move Motorcycles for their exceptional service and efficient delivery. Reviewers highlight the friendly and professional attitude of the staff, noting that they are kept informed throughout the entire process, from collection to delivery.
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Many mention the timely updates via text and phone calls, which enhance the overall experience. The delivery professionals, such as Jason and Phil, receive specific commendations for their courteousness and care in handling the bikes. While the overwhelming majority of feedback is positive, a few customers suggest that there could be better options available, indicating a desire for more variety in services. Overall, Move Motorcycles is regarded as a top choice for motorcycle transport, with a strong reputation for quality service and communication.
1,001 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
1,001
100%
● Low
5.0 / 5 overall
=
1,001 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
30
Sep 24
5.0
23
Oct 24
5.0
23
Nov 24
5.0
36
Dec 24
5.0
22
Jan 25
5.0
40
Feb 25
5.0
42
Mar 25
5.0
30
Apr 25
5.0
30
May 25
5.0
57
Jun 25
4.9
62
Jul 25
5.0
26
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 498 positive reviews
Customer service50%
249 mentions
Delivery50%
248 mentions
Friendly staff23%
117 mentions
Professionalism19%
95 mentions
“I got a call on Sunday asking if it was okay to deliver on Monday”
On “Customer service” · Jul 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Excellent service all round, very good value for money, very easy to arrange and communications from Andy and Keith were first class. Motorcycle collected and delivered as and when promised. An exemplary service. Thank you.
Great company, excellent communication before picking up bike and when delivering bike, Keith was very professional and kept me updated with phone calls, would highly recommend and would 100% use again, many thanks Mark C
Yes, Move motorcycles is a legitimate company with numerous verified reviews averaging a 5/5 rating. Customers consistently share positive experiences regarding their timely and professional service.
Is Move motorcycles a scam?
No, Move motorcycles is not a scam. The company has a strong reputation supported by verified customer feedback, highlighting their excellent communication and care during bike deliveries.
What services does Move motorcycles offer?
Move motorcycles specializes in the safe and efficient delivery of motorcycles. Customers have praised their attention to detail and friendly service throughout the delivery process.
What payment methods does Move motorcycles accept?
While specific payment methods are not detailed in reviews, customers typically can expect standard options such as credit/debit cards. It's recommended to check their website for the latest payment options.
All 5 questions →Show fewer questions
How can I contact Move motorcycles for support?
You can contact Move motorcycles through their website for support. Customers have noted responsive communication, ensuring that they are kept informed throughout the delivery process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I am so happy I chose Move Motorcyles to transport my new motorcycle. From the first telephone call with Andy who explained everything in the process to my bike being delivered was 1st class. They are professional, friendly and communication is brilliant. Phil the driver was a great guy and a credit to the company. I would 100% recommend Move Motorcyles every time!
Communication was first class from the outset. Then to complement the communication they arrived exactly on time, handled the movement of my bike with care and confidence. I would certainly recommend this company without any hesitation. Well done guys!
Ordered a bike, miles away from mine on the Thursday. Bike was collected on the following Monday and delivered to me, by Phil, on Tuesday.... amazing service, would definitely uses again.... thanks lads and thanks Phil
Excellent service, great communication and quick to collect and deliver. My second time using them. They'll be the I call when I need another bike moving. Big thanks to Tony and Andy 👍
Kept me informed of delivery time. Very friendly and knows how to do there job. Very helpful and being a biker himself knows what I wanted. Would gladly have a bike delivered again from them.
My bike was delivered on time and in good condition. What really made a difference was being kept informed about the progress.
Every time they said they would get back to me with more information they did. Very professional can’t recommend them highly enough.
I was kept informed as to when my bike was being delivered. It arrived on time in wonderful condition. Hand over was great very knowledgeable and helpful delivery by the driver. Would recommend any day
I recently used Move Motorcycles for my bike delivery and was thoroughly impressed with their service. From start to finish, the communication was excellent, and they kept me updated throughout the process. The driver, Keith, was friendly and took great care with my bike, ensuring it arrived safely and on time. The team was flexible with timing and very professional, making the whole experience smooth and stress-free. I highly recommend Move Motorcycles for anyone needing reliable bike transport!
Delivered bike as scheduled
Great communication from collection to delivery
Tony the driver was a true gentleman and fellow biker so took great care when offloading of van
Would highly recommend Move for any collection or delivery in the UK
A++
Superb slick service. The driver arrived when he said he would and loaded the bike with care and attention. The pick up and drop off are separate operations coordinated by Move. My buyer send a picture and the bike arrived exactly as it left. Cheaper than you could do by hiring a van and paying for the diesel I would have no hesitation in using these guys again. Excellent service.
Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.