Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.
Move motorcycles has a positive customer experience.
Consumers consistently praise Move Motorcycles for their exceptional service and efficient delivery. Reviewers highlight the friendly and professional attitude of the staff, noting that they are kept informed throughout the entire process, from collection to delivery.
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Many mention the timely updates via text and phone calls, which enhance the overall experience. The delivery professionals, such as Jason and Phil, receive specific commendations for their courteousness and care in handling the bikes. While the overwhelming majority of feedback is positive, a few customers suggest that there could be better options available, indicating a desire for more variety in services. Overall, Move Motorcycles is regarded as a top choice for motorcycle transport, with a strong reputation for quality service and communication.
1,001 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
1,001
100%
● Low
5.0 / 5 overall
=
1,001 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
30
Sep 24
5.0
23
Oct 24
5.0
23
Nov 24
5.0
36
Dec 24
5.0
22
Jan 25
5.0
40
Feb 25
5.0
42
Mar 25
5.0
30
Apr 25
5.0
30
May 25
5.0
57
Jun 25
4.9
62
Jul 25
5.0
26
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 498 positive reviews
Customer service50%
249 mentions
Delivery50%
248 mentions
Friendly staff23%
117 mentions
Professionalism19%
95 mentions
“I got a call on Sunday asking if it was okay to deliver on Monday”
On “Customer service” · Jul 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
I have never bought a bike online before so wasn't sure what to expect.
The bike is amazing,the communication by move was excellent. Hassle free from start to finish.im well impressed with the whole deal.
Would definitely use them again.
Many thanks yet again,from a well happy customer
Excellent professional delivery of my Honda Maxi Scooter. The delivery driver Tony dealt with our difficult location/position on the road with ease. Full confidence in this company.
Yes, Move motorcycles is a legitimate company with numerous verified reviews averaging a 5/5 rating. Customers consistently share positive experiences regarding their timely and professional service.
Is Move motorcycles a scam?
No, Move motorcycles is not a scam. The company has a strong reputation supported by verified customer feedback, highlighting their excellent communication and care during bike deliveries.
What services does Move motorcycles offer?
Move motorcycles specializes in the safe and efficient delivery of motorcycles. Customers have praised their attention to detail and friendly service throughout the delivery process.
What payment methods does Move motorcycles accept?
While specific payment methods are not detailed in reviews, customers typically can expect standard options such as credit/debit cards. It's recommended to check their website for the latest payment options.
All 5 questions →Show fewer questions
How can I contact Move motorcycles for support?
You can contact Move motorcycles through their website for support. Customers have noted responsive communication, ensuring that they are kept informed throughout the delivery process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Well, all I can say is BRILLIANT!!! MOVE kept me informed at all times...and the driver who delivered my bike (Keith) was excellent...he took great care moving the bike and pushed it into my carpark as he could get his van under the archway.
I wouldn't hesitate to highly recommend MOVE....thanks again!
Very pleased with the pick up of my bike Very perfecinal and the driver could not have been an more helpful Very pleased and confident about the way he handled my bike A1
This was organised by dealer to collect my bike but I was kept fully informed. Also the collection was made the following day!
Richard who collected was thoroughly professional and I would definitely use them for a job of my own.
Thank you to move motorcycles for the delivery. Kept in contact throughout and kept updated on eta for delivery. Highly recommend this company. Thank you to Tony the driver! 👍
Great service from this company...I was kept up to date of location of bike and when I could expect delivery...Bike dropped off very professionally by driver (Tony) who was very friendly and cooperative with my requests. Would definitely use again. A1+
The transport arrived at the exact time quoted to me the previous day. The driver was polite, personable and professional. The machine was handled carefully and delivered to the customer in exactly the same condition it left my address. I was kept fully informed about the schedule and provided with contact details of the driver and tracking information. This really was a superb service!
Happy as delivered bank holiday weekend, driver friendly and helpful as battery was flat but he sorted for me within minutes if I ever order another I hope it’s you guys who delivery it thanks
From the moment I spoke to Andy on my initial enquiry through to delivery from Mark, I experienced nothing but first class customer service from Move Motorcycles. The motorcycle I purchased was from a dealer that was located a significant distance from my home address and their delivery service was not possible for over a week due to holidays. Andy and his team were able to deliver in under a week and the communication received during the process was excellent. Would not hesitate to use Move Motorcycles again and highly recommend this company if you need a motorcycle moved. Not only was the service first class they were also the most competitively priced from the quotes I received. Thank you Andy and Mark!
The guys were amazing! I was on a tight deadline and called up on the off chance. Andy moved things about and managed to fit me in next day. His team helped with confirming my bike was there and as expected and it was delivered safely in super quick time. Best service Ive had, super bunch of guys. Thanks.
Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.