Mr. Delivery is an online platform that specializes in facilitating food delivery services. The company connects consumers with a wide range of local restaurants and food providers, allowing users to order meals conveniently through their website and mobile application. Mr. Delivery aims to streamline the dining experience by offering an efficient solution for customers seeking to enjoy their favorite foods from the comfort of their homes or workplaces. Targeting busy individuals and families, Mr. Delivery serves a diverse customer base that values convenience and quick access to a variety of dining options. The platform features a user-friendly interface, enabling customers to browse menus, place orders, and track deliveries in real-time. By collaborating with local restaurants, Mr. Delivery supports the community while providing consumers with an extensive selection of culinary choices.
Mr. Delivery receives a significant amount of criticism from customers, with many expressing frustration over food quality and delivery issues.
Reviewers frequently report problems such as incorrect orders, cold food, and drivers failing to deliver to the correct address. The customer service is often described as unhelpful and rude, with complaints about long wait times and unresponsive support. Despite these issues, some customers do highlight positive experiences, praising the speed of delivery and the service provided by individual drivers. However, the overwhelming sentiment reflects dissatisfaction, particularly regarding the handling of orders and the overall reliability of the service. Overall, Mr. Delivery struggles to meet customer expectations, leading to a predominantly negative perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 148 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 148 most recent reviews.
“After having a bad online order not delivered yet my money ws deducted from my account, spoke to several consultants...”
“I find it very inconveniencing that 1 should call you on watsap call do deliver your food and the customer service ag...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.1 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.6 out of 5 (poor) | — | 148 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Mr. Delivery is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 1.8).
148 reviews of Mr. Delivery. Filter by what matters to you.
Awful service! I will never use it again, there are many alternatives !!! they either write off money for the order, which is supposedly executed 2 times, or they take the order for a very long time and cannot cancel it.
The food was cold by the time it got here. We ordered from China garden
You guys suck you never deliver everything’s always closed on the app when are you open and when are you closed it’s really confusing
It took over 30 minutes for them to place the order with the restaurant due to not having enough drivers. Once the the driver finally picked up our food he got lost on the way to our house. It took 1 ½ hour to get our food and we placed the order before 5:00 so not during rush hour.
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Be mindful of what you get and where you order - they dont replace items that are missing. Meh
Mr. Delivery is an online platform that specializes in facilitating food delivery services. The company connects consumers with a wide range of local restaurants and food providers, allowing users to order meals conveniently through their website and mobile application. Mr. Delivery aims to streamline the dining experience by offering an efficient solution for customers seeking to enjoy their favorite foods from the comfort of their homes or workplaces. Targeting busy individuals and families, Mr. Delivery serves a diverse customer base that values convenience and quick access to a variety of dining options. The platform features a user-friendly interface, enabling customers to browse menus, place orders, and track deliveries in real-time. By collaborating with local restaurants, Mr. Delivery supports the community while providing consumers with an extensive selection of culinary choices.
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