Mr. Rooter Plumbing is a well-established plumbing service provider offering a comprehensive range of plumbing and drain cleaning solutions for both residential and commercial customers. Operating since 1970, the company prides itself on delivering reliable and professional plumbing services, including sewer line repairs, bathroom remodels, and emergency plumbing assistance. With a commitment to upfront pricing and customer satisfaction, Mr. Rooter Plumbing ensures that clients receive quality service tailored to their specific needs. The company serves a diverse clientele, including homeowners and business owners seeking trustworthy plumbing contractors. Available 24/7 to address urgent plumbing issues, Mr. Rooter Plumbing aims to build long-lasting relationships with its customers by providing dependable service and expert advice. For those in need of plumbing solutions, Mr. Rooter Plumbing represents a reliable choice within the home services sector.
Mr. Rooter Plumbing receives a mixed reception from customers, with a significant number expressing dissatisfaction.
While some reviewers highlight excellent service from specific technicians, such as Kyle and Lou, who are noted for their professionalism and promptness, the overall sentiment is marred by numerous complaints about poor workmanship and high fees. Many customers report issues with water damage resulting from inadequate repairs, and some express frustration over misleading pricing and non-refundable deposits. Instances of property damage during service, along with unfulfilled promises regarding service quality, further contribute to the negative perception. Despite a few positive experiences, the overwhelming majority of reviews indicate a lack of trust in the company's reliability and service quality. Overall, the sentiment leans heavily negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 60 | 100% | +0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2026.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 2.3 | 6 |
| May 25 | — | 0 |
| Jun 25 | 2.3 | 3 |
| Jul 25 | 1.8 | 4 |
| Aug 25 | 2.0 | 3 |
| Sep 25 | 1.0 | 2 |
| Oct 25 | 1.0 | 7 |
| Nov 25 | 3.0 | 4 |
| Dec 25 | 1.0 | 1 |
| Jan 26 | 3.3 | 4 |
| Feb 26 | 1.0 | 1 |
| Mar 26 | 2.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Kyle Boddy of Mr”
“I paid them for unclogging the basement sink in my house”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Value | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.1 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 2.1 out of 5 (poor) | 2.9 out of 5 (fair) | 0% | 60 |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | 3.8 out of 5 (good) | 2.6 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.2 out of 5 (poor) | 2.9 out of 5 (fair) | 1.0 out of 5 (poor) | — | 596 |
Bottom line: Mr. Rooter Plumbing is #5 of 5 on overall rating in this group. On value, Prime Property Management scores higher (4.1 vs 1.4).
60 reviews of Mr. Rooter Plumbing. Filter by what matters to you.
Excellent service from James K and Greg. They were very knowledgeable and knew right away what the issue was and fixed it. They are both very experienced. I would recommend them both. And Marie L the representative that handles the appointments is excellent in communicating to the customers regarding the appointments.
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Mr. Rooter Plumbing is a well-established plumbing service provider offering a comprehensive range of plumbing and drain cleaning solutions for both residential and commercial customers. Operating since 1970, the company prides itself on delivering reliable and professional plumbing services, including sewer line repairs, bathroom remodels, and emergency plumbing assistance. With a commitment to upfront pricing and customer satisfaction, Mr. Rooter Plumbing ensures that clients receive quality service tailored to their specific needs. The company serves a diverse clientele, including homeowners and business owners seeking trustworthy plumbing contractors. Available 24/7 to address urgent plumbing issues, Mr. Rooter Plumbing aims to build long-lasting relationships with its customers by providing dependable service and expert advice. For those in need of plumbing solutions, Mr. Rooter Plumbing represents a reliable choice within the home services sector.
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