Excellent customer service
I found the course I wanted and received a call immediately the next day. I spoke to Elliot who was extremely friendly and helpful and shared my enthusiasm. Excited to start.

My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
Learning Online receives overwhelmingly positive feedback from its users, with many praising the helpfulness of the staff and the quality of the courses. Reviewers highlight the organized layout of the learning platform, which enhances the overall learning experience, and express appreciation for the supportive tutors who provide valuable feedback.
Customers like Fraser and Charlotte commend the staff for their exceptional assistance during the enrollment process, making it simple and exciting. However, a small number of critical reviews raise concerns about transparency and communication, particularly regarding enrollment practices and a perceived lack of duty of care. Despite these issues, the majority of users report a satisfying and enriching educational experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 927 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.5 | 4 |
| Jan 25 | 4.4 | 14 |
| Feb 25 | 5.0 | 12 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 2.8 | 4 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nicholas Medland was very helpful and infomative looking forward to the learning now”
“To make matters worse, they funneled the payment through Payright finance, which means we are now locked into debt fo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 2.7 out of 5 (poor) | −4% | 927 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Learning Online is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.7).
500 reviews of Learning Online . Filter by what matters to you.
I found the course I wanted and received a call immediately the next day. I spoke to Elliot who was extremely friendly and helpful and shared my enthusiasm. Excited to start.
Elliot was very helpful and supportive when starting out with my course. He answered all the questions that I had and made the process very simple.
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Nothing but awesome for the guys at learning online. Super informed I was so impressed I didn’t have any questions and felt excited and confident in doing this course.. doing a amazing job guys :)
Nothing but great things to say about Learning online so far! I’ve had support from Rhys during my initial course enquiry and for enrolment. Rhys was very knowledgeable and super friendly. The staff seem really well informed and trained and I am impressed. I also had support from Jade who phoned me on the second day to see if I needed login support and to book me in with my main tutor, who has a background and business in my study field. I feel really well supported this far and excited to get started.
I was contacted by Kevin today in regards to a beef cattle course, . Kevin was very informative, with excellent knowledge of the product.
Very helpful chat with Elliott and can't wait to begin my course
I completed my animal health care course and it was good! There was a lot of information already in the notes and when needing help the tutors were really helpful! Would 100% recommend :)
When I first signed up for my photography course it was great, they signed me up super quick however it slowly went down hill from there... The modules weren't assigned correctly and I never got access to the social media part of the course. I had to keep going back to them to get things sorted out. I also find that the tutor doesn't spend enough time following up the students. I have never received even one email or call to say 'hey, how's the course going?' or to even follow up my not submitting any assignments in a number of weeks.. I think the price is ridiculous for the amount of effort they put in, I understand that I should take responsibility for my own learning but taking care of your students and wanting them to succeed should be a thing too right? Also, I submitted an assignment thinking I had understood it after reading the booklet and felt a little attacked and treated a bit like a child by the responses given back via email. It may not have meant to come across like that but it certainly did and now I have ZERO motivation to finish the course at all and quite frankly don't want to pay the remaining balance of the course as I do not want to continue after this experience. Thanks team.
The person I spoke to I think his name was Jordan was very polite and uplifting, surprised how relaxing the conversation was.
I was searching for an appropriate course to meet my needs. Still working and being a busy grandmother, I had to have something that was very flexible. Online learning was right for me. I was initially very hesitant but, here I am having completed my course and have enjoyed every minute of it. The support throughout was amazing and I not only achieved my goals but exceeded them. Special thanks to Rhiannon, Jess, Jade and anyone else I had the pleasure of dealing with.
Had an absolutely amazing experience, Chris is an straight up legend. Seriously give that dude a pay rise the customer service is the best 👌
I had a super informative chat with Jordan about the course I was interested in! Few laughs and so much positivity. He is a gem!!!! Thank you for all you do!
I had a lovely experience speaking with Jordan! So very helpful over the phone and didn’t give up on helping when needed! Very excited to see how the course goes ☺️
Everyone I have spoken to has been super helpful and really friendly. They all seem to be very passionate and willing to help out and answer any questions. Their passionate attitudes radiates inspiration. Looking forward to my study. Special mention to Em for signing me up and Tess for the introduction to my course.
Chloe was amazing when singing me up for Carnivore Zoology. We spoke in June and she went through the course information with me. I let her know when I finished my current studies I would contact her to enrol and today I contacted her and she called me and enrolled me into the course. She was extremely quick with responses and so polite. I can’t wait to start ! [:
My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
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