Newcombe Bros Motorcycles Ltd is a UK-based company specializing in the sale of motorcycles and related accessories. The company offers a wide range of products, including new and used motorcycles, parts, and apparel, catering to both novice and experienced riders. Their inventory features various brands and models, ensuring that customers have access to popular options in the motorcycle market. The target market for Newcombe Bros Motorcycles Ltd includes individual motorcycle enthusiasts, commuting professionals, and recreational riders seeking quality motorcycles and gear. With a focus on customer satisfaction, the company aims to provide reliable products and expertise to support riders in their journeys. Newcombe Bros Motorcycles Ltd also emphasizes a commitment to customer service, ensuring that consumers receive knowledgeable assistance when selecting their motorcycle and accessories.
Newcombe Bros Motorcycles Ltd receives high praise for its friendly and helpful staff, with many customers highlighting the exceptional service they experienced while purchasing their first bikes. Reviewers appreciate the knowledgeable team, particularly mentioning staff members like Sophie and Pete for their expertise and willingness to assist.
The quick delivery and competitive pricing also contribute to a positive buying experience. However, some customers express frustration with the after-sales service, reporting issues with their bikes and feeling burdened when seeking assistance. Complaints include being charged for labor on warranty-related problems, which detracts from the overall satisfaction. Despite these concerns, the majority of reviews reflect a strong sentiment of appreciation for the dealership.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 13 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“Pete and the team (particular thanks to Tom) did the valve check on my VFR 800 this week”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 67 out of 100 | 4.6 out of 5 (good) | — | 13 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Newcombe Bros Motorcycles Ltd is #3 of 5 on overall rating in this group.
13 reviews of Newcombe Bros Motorcycles Ltd. Filter by what matters to you.
Really friendly and helpful staff. I just popped in for some advice and the response was great, all the people I spoke to were keen to help and treated me like I wished all dealerships would. An excellent first time experience I will definitely be back.
Would highly recommend Newcombe Motorcycles, with a special mention to Sophie. Sophie has supported our son through the whole process with expertise, patience and understanding while navigating what bike to choose, helping with insurance and a special thanks also to the time and assistance to Cam, who ensured that Harry was safe and giving time to him to practice safely under their watchful eyes.
Pete and the team (particular thanks to Tom) did the valve check on my VFR 800 this week. They did an excellent job, offered me a loan bike, and all work completed on time and at a competitive price. Tom took the time to explain all the work carried out which I really appreciated. Highly recommended.
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I can't thank these people enough, I brought a motobike this year and have had nothing but trouble from it.having my own transport is so important to me for my independence and work ect ,every time my bike has broken down and its been quite a few times, without hesitation or an appointment these guys have been my saverours , not only did they see to my bike and get the bike sorted they did not charge me the earth because they new I had fallen on hard times. What else could I say about this great family run business , well loads 👍 the staff are great and the macanick are top fellas always willing to help and get you back on the road ASAP. Thank you so much once again Newcomes.
Helped me order my first bike - good rates and quick delivery / and helpful all the staff members were very helpful .
Submitting this on behalf of my neighbour Steve in Goffs Oak , Herts The engine management light came on 72 plate Interceptor. He phoned Newcombes and they said “bring it down we’ll have a look. “ On arrival they said they were pretty sure of the problem and told him to pop next door for a sandwich. Before he’d finished eating they phoned him and said “ your bikes fixed”. He was told what the problem was and they refused to take any payment for sorting it. He purchased some chain lube and told them to keep the change.
I just want to thank you all at Newcombe in supplying my New Lambretta totally love it and you went that extra mile to locate exactly what I wanted. I would highly recommend this company for supplying and looking after your servicing needs Thanks again Lee
Bought my first Royal Enfield as a seasoned biker at Newcombes and what a refreshing experience it was. Tracy sold me a Classic 350 from stock, no fuss, and added all the extras with a short lead time for delivery. Sophie handed the bike over on the day, and made coffee while the workshop guys added something else I needed on the day. First service came around and I needed a pannier set not standard for this model. Peter at Newcombes clearly knows his stuff as he modified and mounted textile panniers in under 24 hrs and they look as if they should always have been there, perfect. Its a real pleasure to have a local shop where the team are interested, knowledgable and engaging. The bike is great and Newcombes are by far the best dealer experience I have had in recent years. Highly recommended.
I’m a new rider and this shop is amazing after attending several shops and not having good advice etc I come to here and I was being told about nearly every bike in the shop they was helping me with the perfect bike for me and so far so good! I had my first service today and I’m very pleased with the service I received!! Highly recommend
Newcombe, particularly Sophie made buying my first bike a breeze. Extremely helpful for someone who doesn’t know a great deal about bikes and went the extra mile for me. Thanks so much.
I bought a second hand bike from Newcombes they were very knowledgeable and really helpfull as I came in and out a few times. Pete was brilliant as were the ladies in the office. Will be coming back when I need a service or MOT.
Newcombe Bros Motorcycles Ltd is a UK-based company specializing in the sale of motorcycles and related accessories. The company offers a wide range of products, including new and used motorcycles, parts, and apparel, catering to both novice and experienced riders. Their inventory features various brands and models, ensuring that customers have access to popular options in the motorcycle market. The target market for Newcombe Bros Motorcycles Ltd includes individual motorcycle enthusiasts, commuting professionals, and recreational riders seeking quality motorcycles and gear. With a focus on customer satisfaction, the company aims to provide reliable products and expertise to support riders in their journeys. Newcombe Bros Motorcycles Ltd also emphasizes a commitment to customer service, ensuring that consumers receive knowledgeable assistance when selecting their motorcycle and accessories.
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