Nicks Wine Merchants is an established online retailer specializing in a diverse selection of Australian boutique and rare wines. With over 50 years of experience, the company caters to wine enthusiasts and consumers seeking high-quality local and imported wines. In addition to their extensive wine range, Nicks Wine Merchants offers a variety of spirits and liqueurs. Targeting both casual buyers and connoisseurs, Nicks Wine Merchants provides free delivery to most of Australia for orders exceeding $200. The family-owned and operated business prides itself on its commitment to quality and customer service, making it a trusted source for fine wines and spirits in the Australian market.
Nicks Wine Merchants garners high praise from customers for its excellent service and quick delivery, with many noting that the prices are competitive compared to other retailers. Reviewers frequently highlight the great selection of wines and spirits, often mentioning specific favorites and the overall quality of the products.
However, some customers express frustration regarding delivery issues, with a few reporting significant delays and problems with their orders. Despite these complaints, the majority of feedback emphasizes the positive experiences, including prompt responses to inquiries and well-packaged deliveries. Overall, Nicks Wine Merchants is viewed favorably, with a strong reputation for quality and service, despite occasional delivery hiccups.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Cheaper than Dan Murphy’s and quicker delivery”
“Shockingly unsatisfactory/rotten non delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: Nicks Wine Merchants is #1 of 5 on overall rating in this group.
500 reviews of Nicks Wine Merchants. Filter by what matters to you.
Over a year ago
Shockingly unsatisfactory/rotten non delivery.to my home of over 2 dozen bottles of their wines that they gave excellent reviews to. Nick's have now offered me a $15 discount on my next order to them.... See more
Over a year ago
Cheaper than Dan Murphy’s and quicker delivery. Great experience.
Over a year ago
Wines are so good and great pricing. The taste really suits our choice and not that strong.
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Shockingly unsatisfactory/rotten non delivery.to my home of over 2 dozen bottles of their wines that they gave excellent reviews to. Nick's have now offered me a $15 discount on my next order to them. Guess what?
Cheaper than Dan Murphy’s and quicker delivery. Great experience.
Nicer it’s cool
Wines are so good and great pricing. The taste really suits our choice and not that strong.
I have ordered over and over from these guys. They never fail to impress. I had a minor issue with my order, they emailed me back within 15 minutes (not exaggerating) and got it sorted immediately. These guys over deliver! Thank you.
Range and Price excellent Well packed to minimise damage delivered quicker than promised
Great selection of wine! I would recommend the 2012 St. Hallett Blackwell Shiraz . Just light and perfect with pasta and steak!
I have used Nicks in the past and found them good. However, the last time was a total disaster. I purchased an expensive (for me) bottle of scotch and paid extra for insurance. Unfortunately I had to redirect the shipment. I was advised by Nicks that it may require extra charges and I said that I had no problem. Nicks and Fastway/Aramex were aware of this well before delivery and Aramex said they would endeavor to redirect. Even so the package was delivered to the wrong address. I thought all they had to do was retrieve it and forward it to the correct address… and if not… I HAD PAID FOR INSURANCE! Nicks blamed Aramex and refused to honour their insurance citing - it doesn’t apply to redirected goods. I asked to see the insurance policy but these requests were ignored or “it doesn’t apply to re-directed packages”. I have just found their policy and the only mention of re-directed goods says extra charges may apply. I brought up the issue with Aramex as I have read horrifying reviews about them… the worst reviews of any company EVER! There’s even a Facebook group about how they are the worst courier in the world… it has OVER 11,000 MEMBERS. I let Nicks know this … and said delivery was part of THEIR service and they should be ashamed to use Aramex. They refused to correspond with me after that and closed the case. Ultimately it is their responsibility to ensure their customers are delivered what they get what they pay for. If anyone at Nicks has a heart and a conscience this is the order number 100537687 and the cost including shipping was $156.39 - surely that won’t break the bank. Please contact me.
Despite all the problems with covid and shipping, Nicks wines were very pleasant and helpful.
Great Service. Always have a great range at great prices and the time from ordering to delivery is quick and well packaged. Love the occasional email and the ratings system at nick's. We did a 12 sprits of Christmas with my mates and quite a few of us used Nick to get some "different" spirits. Highly recommend.
Great price, great product and great delivery!
Fast free delivery, hassle free ordering and delivery to our front door..
I was very happy with prompt delivery. Well done.
Great price on the rum
delivery slowed drastically, presumably covid at work, wines ok. Romate PX sherry absolutely wonderful.
Quick effective service and delivery. Better than expected. I mean faster than projected.
Excellent service and delivery so fast! Great selection of fine whiskeys .
Purchased a variety of Shiraz, most were good as advertised. Fast delivery. Happy so far.
Nicks Wine Merchants is an established online retailer specializing in a diverse selection of Australian boutique and rare wines. With over 50 years of experience, the company caters to wine enthusiasts and consumers seeking high-quality local and imported wines. In addition to their extensive wine range, Nicks Wine Merchants offers a variety of spirits and liqueurs. Targeting both casual buyers and connoisseurs, Nicks Wine Merchants provides free delivery to most of Australia for orders exceeding $200. The family-owned and operated business prides itself on its commitment to quality and customer service, making it a trusted source for fine wines and spirits in the Australian market.
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