Nisbets Limited is a UK-based company specializing in the provision of a wide range of foodservice equipment and supplies. Catering primarily to the food and beverage industry, Nisbets offers products such as kitchen appliances, catering supplies, tableware, and hygiene essentials. The company serves various customers, including restaurants, cafes, bars, and catering businesses, providing them with the necessary tools and equipment to enhance their operational efficiency. With a focus on quality and reliability, Nisbets Limited aims to meet the diverse needs of its clientele by offering a comprehensive selection of products that support the foodservice sector. Customers can access the company's offerings through their online platform at nisbets.co.uk, ensuring convenience and a wide selection to choose from.
Nisbets Limited generally receives high praise from customers, particularly for its fast delivery and efficient service. Many reviewers highlight the promptness of their orders, with items arriving in excellent condition and well-packaged.
The customer service is frequently described as helpful and responsive, contributing to a positive shopping experience. However, some consumers express frustration regarding refund issues, particularly when items were delayed or did not arrive at all. A few reviews mention problems with specific products, such as a malfunctioning toaster that took an excessively long time to repair. Despite these complaints, the majority of feedback reflects satisfaction with the quality of products and the overall service. Overall, Nisbets Limited is viewed positively, with a strong emphasis on reliability and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Recieved in a speedy delivery in excellent condition”
“I contacted customer services who said there was a delay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 60 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Nisbets Limited is #3 of 5 on overall rating in this group.
60 reviews of Nisbets Limited. Filter by what matters to you.
I ordered a set of knives well before Christmas expecting to receive them within the next few days, at least well in time for Christmas. It was only after my order had been taken that I was informed that the knives were "out of stock". So why had they been advertised if not available? Moral; you cannot trust what is on Nisbets' website.
on the website 4 masterclass storage boxes are 6.11 plus vat on offer and it said £1.53 a unit on the website. I ordered two packs of 4 and recieved 2 boxes only. The website today 24/1/26 says £6.79 on offer and £1.70 per unit. Plus VAT I emailed Nisbets on the 19/1/26 and to date i have had no response .Very poor customer service
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Nisbets Limited is a UK-based company specializing in the provision of a wide range of foodservice equipment and supplies. Catering primarily to the food and beverage industry, Nisbets offers products such as kitchen appliances, catering supplies, tableware, and hygiene essentials. The company serves various customers, including restaurants, cafes, bars, and catering businesses, providing them with the necessary tools and equipment to enhance their operational efficiency. With a focus on quality and reliability, Nisbets Limited aims to meet the diverse needs of its clientele by offering a comprehensive selection of products that support the foodservice sector. Customers can access the company's offerings through their online platform at nisbets.co.uk, ensuring convenience and a wide selection to choose from.
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